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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 147 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers value the 500 PRO EX 3D Audio Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the inclusion of Dolby Atmos and the affordable price point. While some users experienced issues with the microphone, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 147 reviews
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are larger ear cups than other rigs. Able to go around most ears and not put pressure on them. Flip up mic is nice u can feel it click in and out. The metal band makes them feel much stronger than others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and plays well. Only negative is you cannot hear your own voice through the headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He seems to really like it. We had one previously that didn’t work as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Everywhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though these are the xbox labled headset, they work with a laptop and come with interchangeable pieces for ps4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nazmul

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it is very useful for me, I am enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired headphones, with sound control on the knob that connects to the controller. Mic can be muted easily by placing mic in the up position.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stopped working thirty days after purchasing and the company that makes them has sold the company so you are OUT OF LUCK. You can only contact this new company via email, good luck with that... Best BUY only guarantees these 14 days after you receive them, if you do not purchase the extended warranty, so beware!! What ever happened to 30 days and you can bring back to the store! These companies have gotten richer making inferior products with no warranties and the stores sell them knowing full well they do not work...well, they may for 14 days!! Do NOT BUY!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset sound is better than I expected it to be and one my oldest headsets I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this!! We searched multiple stores for this item. I am so glad we was able to find this at a reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headphones for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't know you needed an activation code and it was for my son for at his momsband he had difficultiesgetting them to work but now that's figured out they are ok no turtle beaches though I shoukd of done more research on them though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the ear headset for general PC use. It might be a bit on the smaller side of things, but it still works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson likes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson uses these everyday he loves them and uses them for online school and for his Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wireless connection for gamers that tend to move alot and want that perfect sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, great gaming experience , changed the experience of gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone. They Haven’t failed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box 1 Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's birthday and he seems very happy with it. Also got it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work amazing. I would recommend these over other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, catch them when they go on sale for an even better value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid didn’t like them. He said they were crappy. He’s kind of picky though. I wish I could give more personal information but I have no knowledge on these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - no issue...would recommend to family or friend...

    I would recommend this to a friend