Customer Ratings & Reviews

I bought it and at first it was great then months later I went to go use it and it stopped working. Noise stopped coming out of the left side.

Works great just like TurtleBeach! Easy to set up and use!

Bought for my son and he loves them. Highly recommended

Best one I Have yet... recommend getting the doggie with it.

Advanced features with this one. A good product for use.

Bought these for my nieces birthday and she loved them!

I use them on Xbox one. For the price they are great.

got these for my son on a daily deal . work perfectly

I would definitely recommend to family and friends.

Great for gaming but needs better sound content. Didn’t last long

Worked fine at first and then started having performance issues so I returned it

Just as several others have posted, I too had the shoddy mic design issue. After 2 weeks of use, you could no longer lock the mic into the mute position. It now just falls limp. 2 (two) weeks it lasted. Steer clear- no longer Plantronics quality

I purchased two of these units. One for a gift and one for myself. Both have defective mics... tried multiple sources with no luck.

Im on my third RIG500 and I can no longer recommend this company. They used be owned by Plantronics, but recently were bought by a company in Europe. Support is awful, and both other 500 headsets I've bought in the past have had the mic hinge screw snap. I tried fixing one and its so flimsy, I wasn't surprised it didn't last more than a month. Unfortunately, it snapped a week after the Best Buy warranty ran out, and now the company wants me to ship it to Europe.... yeah right, thanks.

I wanted to like this headset. For the price as some of the other ones it seemed like a good purchase and brand. The mic is super sensitive and caused an echo while playing due to sound leakage from the headset. There is only a control for overall volume on the headset and could only use it no more than half way. This way to stop the echo. This then caused you to miss audio cues while playing a game and miss out on Important clues as to who or what was around you. The Dolby audio is only good for 2 years and did help but I shouldn’t have to rely on an additional subscription to make it work well.

I owned this headset for about a month or but within a month or so the mic and the audio started messing up I tried fixing that on the app on pc but that did no help . it also comes with a thin audio cable that does not even work .I even replaced that but did not help . I was able to pick it up on sale for only like 50 ( i think ) i am going with Logitech no not buy

We owned this item for 2 weeks and one day. The microphone came loose. I took it back and they said they cannot help us. They directed us to the manufacturer because it had been more than 2 weeks. Amazon has a much better return policy and I wish I bought it on amazon. I chose Best Buy to go into a physical store and they disappointed us greatly.

Has a loud echo and the head phone jack dosen't fit flush.

Mic picks up all the background noise. A lot of echo.

They lasted a week than volume cut out and stopped working.