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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers value the superb sound quality and comfortable design of the 500 PRO HS Precisely Tuned Stereo Gaming Headset. Many appreciate the convenient volume control and the easily removable microphone. Positive feedback also highlights the headset's lightweight design and excellent fit for various head sizes. The affordable price point is frequently cited as another significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 473 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset, one of the best for price. After too much wear it starts to bother you from the top of the head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were ok, sound quality only decent. Headphones were comfortable but also a bit heavy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Volume control
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headset for less

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer, I used a lot of headsets. I spent a lot of money on my old headset, and unfortunately the cable recently started failing (sound was cutting in and out). I decided to get another pair of headphones that suit my needs for less. When I first opened the Plantronics RIG 500 Headset, I was pleased to see how easy it was to assemble. All you need to do is connect the boom mic to the headset itself, the cable and the jack into your ps4 controller and you are ready to go. While gaming I have to say, this headset is very comfortable. There is an additional strap at the top of the headphones to keep them from sliding off of your head, which is a blessing compared to my previous one. The most practical feature is the quick volume control, which you will find on the jack that plugs into your ps4 controller. There were times when playing in my party that I had to turn the volume up and this was much easier in terms of functionality. The headset is made of plastic and it feels flimsy. However, the light weight feeling of the headset is what makes it very unique compared to others -- its comfortable, as I aforementioned. While wearing these during my raid sessions on Destiny 2 -- this was honestly ideal compared to my old headset. The sound by the way was incredible. I have a 7.2 channel surround on while I game, and that might be a problem to some gamers and it can be, however, the noise canceling feature allows me to hear my party members without sound from the outside leaking through. I was actually very impressed when I switched the audio to go through the headset. I specifically played pvp matches and I was able to clearly hear enemies on the other team sneaking up behind me through these. With previous headsets, I would either have too long of a cable or too short of a cable. This one is 1.3m, which is actually just right; I'm no longer strangling myself while moving or switching positions when gaming. Or unplugging the headset if I accidentally sat on the cable. Now what I found even more impressive is, the earcups are easily removable in case you ever want to replace them. Though I must say, there is an adjustment feature I find very impressive for placing the earcups at a level that suits the player. Simply pop the earcup out and place it in the next bracket. Again, this is a feature I have not had on previous headsets so this made adjusting the headset to my comfort level much easier. Overall, I would recommend the headset. The comfort of wearing them is above what I was used to; if you can look past the cheap plastic feel, you will find a lightweight design that is suited for lasting comfort. The volume adjustment is conveniently located on the input jack on the controller, for ease of access. Last, the 50mm driver provides a clear crisp sound, whether you are in a chat party, or when you need to quiet down the home at night and want the sound to penatrate your ears through the headset.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thanks for your review! We appreciate you taking the time to share your feedback. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions! Plantronics

  • Rated 4 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: * Works will PS4 and Xbox One. * Sounds great * People on the other side can hear me clearly * nice cushion on ears. * price Cons: * not noice cancelling * ears get worm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RIG 500 PRO HS Precisely Tuned Stereo Gaming Heads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset fits good and are good quality, but after time, the mic itself malfunctions. This results in unable to mute yourself properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for; if I could do it again I would pay more for a better one. A bit flimsy and not sturdy enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Eeehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good when they work. I had to return the first pair on day one because they didn't work. The second pair is just ok.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our RIG 500 PRO HS. We're sorry to hear about your experience. Our intention is to provide the highest quality products to our customers. We will forward your comments to our team for review and consideration. Please note this unit has a one-year warranty from date of purchase. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Falls apart cushion padding cheap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t last , materials very cheap, sound is okay giving it 3 stars because the price is ok

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a decent set up gaming headphones. Volume control right on the plug to the contol for easy access. Sound quality is to my liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Took a little bit of work to get them working properly but once we did they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs extra cable for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought one for his PC as the product supposed to be for PC. We got dissapointed as you need an extra cable not included for using in PC's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing im not too fond of over these headphones are the nonexistent mic mute button otherwise great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great and the cost is resonable and affordable. I have used it in my plastation and it did it's job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a headset that works. The higher priced wireless headset gave poor reception based on what other players said.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great amazing surround sound but I don’t like how much pressure it puts on my head and I don’t have a big head

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know much about which headset to get my son for his playstation. He really likes these. They are very sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the ps4. Only thing I would say would be I wish it was a little louder

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great officially license headset!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to try this headset and overall I’m impressed. The volume knob is pretty innovative. Please note you have to maximize the volume on the PS4 controller through the PlayStation devices menu to get the full volume potential. I find the volume quality great as well as the quality of this headset itself. I was able to play FPS horror games like RE7 more carefully. I have next tried online gameplay, Battlefield 1 and GTA V and other gamers were able to hear me. The only gripe would be a lack of a mute button. This headset does replace using the stock PS4 earbud or just apple buds. They are comfortable and adjustable. I will be using this headset for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones with my PS4, however now that I have a pS5, I am not as impressed. But these are great if you don’t have an next gen console

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    headphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son enjoys his device, the sound is great great for beginners

    I would recommend this to a friend