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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers value the superb sound quality and comfortable design of the 500 PRO HS Precisely Tuned Stereo Gaming Headset. Many appreciate the convenient volume control and the easily removable microphone. Positive feedback also highlights the headset's lightweight design and excellent fit for various head sizes. The affordable price point is frequently cited as another significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 473 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wasn't looking to spend a lot on a headset, but didn't want one to cheap and it need to be replaced soon. We went with this one and our son is very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a girl gamer and it’s hard for me to find headset small enough to fit my head. I really love the band that sits on the head. It’s very comfortable and doesn’t hurt my head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Volume control
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sounding, Comfortable Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset. The build quality is nice and it is very easy to adjust depending on the size of your head. The mic is flexible and easy to position. It is a plus that the mic can be removed when you just want to listen to music, or not use it during gaming sessions. The headset also sounds great. It is one of the better sounding headsets that I have used. The sound is clear, detailed, and engulfing. It is nice to be able to adjust the volume, on the fly, with the headset wire control knob that plugs into the controller. The headset is also lightweight and comfortable to wear for long periods. Overall, this is a great headset and I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent headset 1 small caveat

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. The sound is really good on these. I can hear the direction that enemies are coming from when I play online. The headphones are cool and comfortable and I can play long hours without my ears getting hot or sore. You can adjust the volume with a notch on the connector which is convenient. The microphone boom is removable in case you just want it for the sound. The only thing about this headset that it is not wireless. There is a wire that goes from the headset to the controller and it is powered by the controller. That means a little less life on the controller. Other than that I highly recommend this headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one issue in the off position it still picks up feedback at leaSt in modern warfare.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rig 500

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is totally worth a look at, it’s just an amazing product that is worth every penny!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Re o really ok products t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product was ok for the price had problems with the microphone sticking within the first 3 days.i/ was a purchase 4 a 16 yr old I would not buy again unless it was on sale and I could return free of charge if it happened again ive noticed alot of people hashed same problem w this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy use at even better price , would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a replacement for his headset and he did his research. He is very happy with it and says that he would recommend this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys these headphones. I bit rugged but overall good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set of gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stop outside noise as much as I would like but still an awesome headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Well built but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a Bluetooth enabled headset. Was told this would work about the same and was designed for PS4. My son was not impressed with it so we returned it. Seemed sturdy and or well built so I gave it two stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    RIG 500 PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy with this headset. Works well and sounds are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it especially for FortNite conversations with his buddies. Blocks the sound away from us while he has fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a hard breather when i play and ive been told from my friends that they can finaly not hear me breath lol also very nice colors

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Well well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say they are very comfortable and they worked well for a couple of weeks but for some reason my friends cannot hear me very well. They say that I sound far away. So I guess I am going to get new ones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is pretty good kinda sucks if you wear glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 15 year old son. He absolutely loves it. He uses it to play Fortnite on his PS4. He said “it’s perfect”

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grandsons Using

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it works ok. Took a lot of time to purchase it. Had very little help from the Best Buy Associate. He hasn’t complained about it so must be ok. Hoping it a least lasts the 1 year. Last one lasted 1 year 1 month of a 1 year warranty. If you can afford it get a more expensive unit??

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you very much for your review; we really appreciate you taking valuable time out of your day to give your feedback. Please note that our intention is to provide the highest quality products to our customers and if you require technical assistance please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact. plantronics

  • Rated 5 out of 5 stars

    Clear and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is much more comfortable and clear sounding than my previous one. Seems to be good quality all around so far.

    I would recommend this to a friend