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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers value the superb sound quality and comfortable design of the 500 PRO HS Precisely Tuned Stereo Gaming Headset. Many appreciate the convenient volume control and the easily removable microphone. Positive feedback also highlights the headset's lightweight design and excellent fit for various head sizes. The affordable price point is frequently cited as another significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 473 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, easy to use and makes it easy to remember when you are muted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my son, he really likes it and uses it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, a little pricy but you actually get what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work Perfect! No Problem. I don’t need to explain anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not sound like beats, But for as a game it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks great fits my 9 year old Great for a present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have replaced these with no hassle great buy good deal with insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift for my gaming grandson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see him wearing it, he seems to love it, so I am happy with it as a gift for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old loves them . Says their a little bulky but over all loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase, not hard to install and the kids love it glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for PS$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was perfect for me. My wireless ones went out on me so i got these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Volume control
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice headset for gaming!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rig 500 doesn't break the mold for gaming headsets, but what it does do is pretty impressive! First and foremost they are light, comfortable, and sound really good! The frame (I guess you would call it) is super light and instead of having a pull down adjustment style it has 3 different ear phone levels that get the speakers near your ear with a self adjusting head band that keeps them there. The first impressive feature for me is the mic can be completely removed. If your not interested in talking or just playing single player you can simply remove the mic from the headset instead of having to mute and move it out if the way. The second feature that impressed me is the volume knob on the connector. It seems so obvious to do! It's great to have it out of the way yet easily accessible and I've never liked inline volume controls personally. These are a little pricey in my opinion but i think they are worth it. As I said they are really comfortable and after a few minutes I forgot I was wearing headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Great unless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset worked great! I was comfy and worked very well. The issue was the power cord got ruined. The company who bought these Nacon has terrible customer service. I tried to send them a email about purchasing a new cord and it wants pictures of the damaged piece and also proof of purchase. I am NOT looking for warranty since it is a not a warranty issue. I cant email them or call them and inquire about help without these things. I will never buy Plantronics again!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! We would like to inform you that, as of March 16 of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: [email protected]. For us in Poly, it has been a sincere pleasure to have you as our customer. Sorry for any inconvenience. plantronics

  • Rated 5 out of 5 stars

    Gaming Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones.Got to be quick to grab them before someone else does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for my grandson as a Christmas gift and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love it and the kids enjoy using it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 23yr old for Xmas and he loves it and uses every time he plays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing just wish it was available in wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not work out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had to be returned because they were too tight on my son's head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son games and what some for birthday. These are easy and work great.

    I would recommend this to a friend