Customer Ratings & Reviews

Compared to my last pair of head phones, the quality is like night and day! They feel really good when I have them on for long periods of time playing the BO4 beta. These head phones feel and sound high quality! You can hear all the music and sound effects so clear and detailed, like you are actually there, and gives you a great experience!! The one thing that I can say I don't like, is how short the cord is that plugs into the controller, but other then that, these are a must have for hard core gamers!!

Super happy with this headset, with my first reaction being "wow, these fit and feel great.". I recently purchased a PS4 to add to the gaming portfolio, so when I opened the "included" ear piece for voice chat I realized I needed something more substantial (and cost effective). Needless to say this headset fit that bill perfectly, where I have a larger head than most, I struggled with a set of Turtle Beach Elite 800's on the Xbox One and can't keep them on for long spurts of gaming. The Rig 500's are lightweight and extremely comfortable on my head. Likes: -No power required, just the mini jack connection to the PS4 controller -Lightweight, soft cushion on ear pieces which also provide a good level of noise cancelling. -Sturdy AND flexible microphone that locks into place both in an up position when not in use and down position when in use (this is also how the microphone is muted). -Simple to use volume control right on the jack connecting to the PS4 controller, easy to adjust volume. -Sound quality is great, clear, undistorted sounds when playing FPS. Very immersive when playing No Mans Sky. Dislikes: -None yet! Highly recommend!!

When I think Plantronics I immediately think of headsets. And maybe because of that my expectations where higher than they should have been. The design though, has some thought put in it. The flip up//flip down design for muting is an excellent feature. The volume knob built into the input jack is in a perfect spot. No fumbling around for the volume knob on one of the wires! The instructions said this headset will work with PS4, Xbox and PC. I tested it out on my PS4. The quality of the sound was an 8/10. It was clear but the bass and high tones didn't "pop". The volume capability is a 3/10. I almost broke the volume knob because I thought there was no way I was at max volume. Comfort level is surprisingly svelte! Even though it's a little bulky it's very lightweight. The wires are positioned out of the way. The ear padding is soft and doesn't seem to trap heat. The headset rests comfortably with out being too tight or too loose. Overall, this is a reliable, well built headset that I would recommend for the beginner or novice. But a moderate step into the next price window will get you that extra "Umph!" that's missing.

We always review these gaming headsets by playing a game and of course that's easy and of course there Taylor that way but try using it for something else like a fight scene in Infinity War. Just an idea. Sound good to me. Very very good to me.

at first i was a bit iffy about the headset i tried it on and didn't really care much for it but it wasn't until i was playing Rainbow six siege and i heard how loud it was and it didn't overpower my party chat i was able to hear callouts and talk to my friends while at the same time able to hear everything happening in the game i fell in love with this headset i recommend this headset to anybody because this is a really nice headset for the price

It was good my buddies said it helps with background noise which is crazy cool so thx

Plantronics is a company with a pristine reputation of providing the HIGHEST professional Audio/Communication solutions. Call centers around the world, and truck drivers rely on their industry leading equipment to keep them in communication with crisp clear vocals. Which is why i was ABSOLUTELY surprised and ultimately dissatisfied with this inferior product. (TL;DR - they broke within 3 hours) lets start with what makes this a very poorly engineered design. As mentioned by the company Rep, there is a ps4/xbox controller " adapter " that is required for it to properly nest onto the controller. Why would they make a device that is designed for the console, but require an adapter ? The "adapter " is a rubberized piece of plastic, a 'collar' that sits around the base of the headphone jack, to ensure it is seated snugly into the controller port. which with out the collar the jack goes too far into the port and makes a bad connection. and you cannot adjust the jack to sit slighty outside because then you get clipped audio and a buzzing feedback. i've only had the headset for 3 hours and the plastic collar already became useless because it doesn't retain its shape and therefore doesn't hold the jack in at the correct distance, which from what i can tell is at a mm length... the other issue is when it did work, the mic Piece is Separate and on a loose toggle, you're supposed to be able to flip the mic up inorder to 'mute' - another TERRIBLE failure of engineering here, because 1 mic has 4 separate connections, the most temperamental of which being the part that flips up and acts as a signal interrupt. The problem is the connection feels like its bridged by a plastic wheel, and you can hear it grinding as it turns, it doesn't feel SOLID like any type of device that has a function like this, SHOULD. also the Mic piece clips into the folding arm, already connecting it i had apprehensions about this, i could see it was a clumsy design flaw and wondered how manytimes can the mic be disc/reconnected before it breaks and stops working ? (the answer is one ) So there i am playing a Game on teamspeak, on PS4. players are telling me, how crisp and clear the sound is, i'm like " thanks its plantronics " and i brag on the company... well i notice that my audio stops coming through a couple matches in, and i tried adjusting settings, restarting the controller, resetting the PS4. each of these things only worked for about 4-5 minutes. then i played with the jack and realized the poor engineering is leading to a missed connection, not to mention the toggle drop down mic switch had already started to have issues maintaining its signal as well. WHY not Make a Terminal that requires no adapter to fit and work out of the box with PS4 ? turtle beach has them. inferior engineering. This production line should be recalled. also on an aside i didn't realize this because i thought they were all the same, but apparently these headsets, although the same price as, were not actually bluetooth. its not a dealbreaker for me personally, but when you're paying $100 for a headset it should be bluetooth - just saying.

I have had an absolutley great experience with this headset and its probably the best I've bought. The only problem with this is the mic mute/unmute is very easily broken as my pair no longer mutes. and the arm of microphone feels cheap

This product is very useful for online gaming. If your look for affordable and good quality headset get these headphones.

Probably the worst headphones out there!!! Especially for $80. Bought one pair a few months ago and they crapped out. Since they were comfortable I thought I’d get myself another pair. Big mistake!!! Fast forward 3 months later, these ones fail the exact same way. Ridiculous for how much I paid for these. Would not recommend!!!

Do not purchase this product. I’ve been through three of these headsets in a one month period and all had defects or something wrong. I will never purchase another one nor will I ever purchase anything plantronics because they could not help fix my issue. Neither could Best Buy. Never will purchase again. Absolutely horrible, I will be tossing in the garbage.

When the boom is in the up Position auto muted. When the boom is down should work as a microphone. When you lock the boom down and place with the 2nd click it auto mutes should not be muted defect with the headset

2nd set. They stop working consistently within 6 months, every time.