Customer Ratings & Reviews
- Model:
- RIG 500 PRO HX
- |
- SKU:
- 6258496
Customer reviews
Rating 4.2 out of 5 stars with 987 reviews
(987 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing they are comfortable easy to adjust volume
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume control
Rated 3 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they were a little louder, but you can't beat them for the price. Audio quality it there but not loud enough for me. ATMOS is great!
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Frankie! Thank you for taking the time to share your feedback on our RIG 500 PRO HX. We're sorry to hear you didn't find your headset loud enough. Please note that all of our headsets meet and exceed OSHA standard regulations/requirements. None of our headsets exceed 118dBA. We thank you for bringing this to our attention. We will forward your comments to our team as a consideration in the future when developing new products. Our Customer Care Team is available at: https://www.plantronics.com/us/en/support/contact if you have any questions!
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Gr8 headphones for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gr8 headphones for gamers, good sound and mic, comfortable on ears.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy great quality sound quality is really nice. 5 stars
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and perfect fit to head. Good quality.
I would recommend this to a friend - Cons mentioned:Volume control
Rated 4 out of 5 stars
Did not think it was worth the money it cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not as loud as I thought it would be and the volume button was very bulky and was hard to keep it at a certain volume because it was so sensitive to turn it up and down
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is on point, easy to install, and it’s comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Beautiful Headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and craftsmanship detail it's too good to be true for those Gamers who are looking for a beautifully made tactical looking headset you won't be disappointed with this one pick it up today you'll be very happy you did and once you install the Dolby Atmos software the sound quality will impress you as well
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great wired to controller headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great set for a good price. Quality of sound is awesome, positional audio works well. Using in Battlefield V and can tell when individuals are trying to move around you. No need to worry about charging a headset and can control volume right from the controller plug. Even muting yourself is done so easily by just flipping up the mic.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as all the wireless were sold out. Have not been disappointed with the purchase. Solid sound quality and clear commutation on the mic.
I would recommend this to a friend Rated 3 out of 5 stars
Average headset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, audio sounds a bit hollow, there is a lot of audio bleed
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones and the microphone work well, better than other headsets have used. It loses a star for being slightly too tight, even when adjusted to the largest setting.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Great sound. Looks goods. Very comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good no complaints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, friend can hear me well enough, the ear parts are kinda annoying because they can and will fall off sometimes out of nowhere.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, works well and comfortable...mic is clear
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Rig 500
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mic isn’t good sometimes doesn’t pick up my voice. Game audio randomly goes out kinda rare though. It’s a decent mic audios good.
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Bass, Dolby atmos
Rated 4 out of 5 stars
Great Sounding Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Dolby Atmos for movies, So i was very curious about Atmos for headphones and if it would make a big difference, but before I get there let me start at the beginning with these headphones. The headphones have a very nice design and are very comfortable, even though they do not look like it you can make some size adjustments and they fit wide breadth of head sizes. They also sound very good, even just listening to music or audio in stereo they sound very good, they are very balanced if you are looking for something with insane bass you wont get it from these. They have a good amount of bass without overpowering the mids and highs. Now the one thing I really dislike is the 3.5 mm cable it comes with. The connector is just a terrible design, I understand what they were trying to do with having the wheel to control volume and having that volume control is very nice but it very hard to connect to mobile devices or other devices that are not an xbox or ps4. you have to take off the rubber guards that fit and xbox or ps4 controller to connect it to anything besides those controllers. I feel like it would have been better if the volume control was just along the wire. I do enjoy the detachable mic and being able to quickly flip it up to mute. Sounds pretty good and is great for voice chat. Now To the Dolby Atmos portion. I think that Dolby Atmos is the best implementation of surround sound audio for 2 channel speakers but I still have issues with it. I do not like what it does to voices as it tends to add a bit of an echo and hollow sound to voices. It does a pretty good job of making the sound feel like it is around you but it is not even close to how it sounds when you are using a real Dolby Atmos setup. Overall Dolby Atmos is good and helps with the overall sound, but I would not just buy a pair of headphones for Dolby Atmos. It might have been because of the quality of these headphones but I was fine playing in stereo.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound ever. Easy to use and very comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Excellent quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason they got 4 stars instead of is they are hot on the ears. I am not sure if there is a way to change that but the quality of this product is great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Lightweight and great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this headset has a light and adjustable band that rests on the top of your head, but is not confining. Easy to wear for long periods. The mic flips up easily and auto-mutes for interaction with your family. Great sound and awesome effects possible with the code for Dolby ATMOS for headphones on the Xbox. Love this purchase.
I would recommend this to a friend





