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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $69.99

Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 987 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had plenty of head phones and these are up there with some of the best I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. I love the placement of the volume control at the base of the controller. It makes it much easier to adjust mid game. This design is really sleek for the price point. Im happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Awesome sound with the dolby atmos. As long as you don't mind a wire connection then these are for you. The pro to having a wire on here is it has adjustable volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is comfortable for those long term gaming sessions, the earcups are easily moved so that you can get the perfect fit for your head, and the padded earcups block out almost all of the sounds around you. What's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best audio headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard great reviews about Dolby audio but didn’t believe it. This headset is great for chatting and hearing the extra noises on FPS. Great value for a headset. My friend tries it out and now he has one too. Great for gaming and chatting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GREAT HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HEADSET FUNCTIONS PERFECTLY, SET UP WAS ALITTLE TRICKY FOR THE NON I.T. PERSON, BUT SOUND QUALITY IS AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, flimsy small build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this headset. The sound was amazing. But the plastic construction left it with a cheap feeling for the price. And it was way too small for my head, even adjusted all the way to fit. I made it work, but it was not comfortable in the least. I imagine the Rig 800 solves some of these issues with a better build. But the sizing issue was just a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! Thank you for your honest review on our RIG 500 PRO HX headset, however, we are sorry you weren' able to find a comfortable fit even after adjusting the headband. These headsets are designed to fit the vast majority of ear shapes and sizes and we do know that one size may not fit all. We will forward your feedback to our team for future consideration when developing new products. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact Plantronics Customer Care at 855-765-7878 if you require assistance. plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson. He absolutely loved it. Said sound capability is great. Very good product for price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GGG - Great Gaming Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to play PC games with. Have never used microphone headphones before. Easy to get going and great spacial effects. Sound quality is great for listening to music too (and I have a few pairs of good regular headphones to compare to).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Our grandson loves it. Would recommend to somebody.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome headset, extremely comfortable. Feel like a pro gamer wearing these

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good for the MONEY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves these headphones. They do look good, but sometimes the ear piece disconnects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, Adjust well. I use them for both PC and xbox with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this headset and it's pretty good. For what I need, it works. Xbox 1 x PUBg

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and quality . Little expensive but happy with its output

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like sound on these head phones and they work for more then one person in my home

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great, comfortable gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great gaming headset. It’s pretty comfortable for hours of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pulled on ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had good sound, but I didn't play with them on for more than 45 minutes because they were crushing the bottom of my ears. I did everything I was supposed to for them to fit my head, but the part that makes them unique was forcing them up constantly. This pushed on the bottom of my ears. They were not comfortable. I had to return them.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review, however, we are sorry to hear you weren't able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    XBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for my Xbox and has an adaptor for my PS4. Great sound and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Only complain is the headphone jack design is flawed

    I would recommend this to a friend