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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 987 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these fornmy son since he tends to break headphones quite often. He loves these. Can hear directional sounds and are very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These headphones are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality headphones for the price. It is good to hear people walking around in first person shooters

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds works right off my controller, volume knob is at good spot.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price! I have had a few headsets around this price, this one wins for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son use the head phones All the time especially since we have been home March 13. The sound is amazing and no problems

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Very comfortable. My son got these for his birthday and used them for gaming. He is happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stunning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than I expected. The sound and quality is amazing. The only downside I can see is that they cant be click adjusted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preteen loves these and uses them constantly. Excellent audio and mic without having to stop to charge a battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing sound quality that keeps the sound in and you can hear absolutely everything from someone walking when playing Rainbow siege

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Not bad for wired.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picks up sounds from acrossed the room. Adjustable and comfortable. Plugs into the controller sound no huge cords.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset the quality of sound is amazing and I love that to mute you just flick the microphone up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great headset. It was a replacement for a poorer quality device. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good budget headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget head set that has Dolby Atmos support. Is a good feeling headset that is comfy just not a fan of having a plug-in to my wireless controller.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great mid-range headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for $50. The sound quality itself is mediocre. The surround sound is amazingly accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones for single player games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for single player games Bad for multiplayer Lots of echoing in multiplayer Dials on side ofMic were very confusing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for when I play Fortnite with my son. It made playing the game a little more like being there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Son loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased today and my son loves them. The design is nice, they're comfortable and work great with my son Xbox one S.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The padding is extra comfortable and I enjoyed the knob feature for controlling volume that plugs into the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality, Weight
    Cons mentioned:
    Volume control
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Definite Buy!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: • Lightweight • Amazing Sound • Volume Control • Comfortable (stretch band) • Engaging design • Dolby Atmos • Great Mic • Adjustable Ear booms CONS: • Plastic Headband • Large Review: The Plantronics - RIG 500 PRO HX Wired Dolby Atmos Gaming Headset for Xbox One – Black have a super lightweight design, you’ll almost forget they’re on your head, although a little big. Design is very aggressive and looks very cool. The sound is captivating and amazing. I’ve owned other headsets in the past but this capture surround sound like none of the others. Playing games where there is ambient sounds like footsteps to the left of right is clearly heard or fire fights in the distance, only to walk up and hear them intensify. Racing games, sound amazing better with engine sounds, tires screeching, etc. And this is without playing any of the Dolby Atmos games. Took a bit of trial and error with sound and getting the right level of loudness. The volume can be controlled with the audio dial, but you’ll also need to adjust your setting on your system, Xbox in my case. Once I did this, the sound ROARED! This headset is very, very loud, so if you’re buying this for your gamer children, please be aware. Within Windows you’ll have to adjust the volume in sound mixer and then on the headset via the dial. Talking through the mic is very clear and great that you can adjust the mic away from your mouth to prevent the close talking or muffled sound other may hear if its too close. The ear booms are adjustable, which is a cool feature. You can adjust them up and down for different head sizes. Adjusting them gently is best, I felt as if clicking them into place, they were a bit fragile. Care must be taken because the headset is made mostly of plastic. Would like to have replaceable ear booms as some other manufacturer’s offer. The headset is rather large looking when worn. But they are stylish and form fitting. This is an amazing headset for the price point. Any other sets in the price range are going to have a tough time competing with it. A definite buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had this pair already but our dog chewed the cord so we had to get another but he loves it, great quality!

    I would recommend this to a friend