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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 987 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Breathable headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for comfort and staying aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones!!! The sound, feel, bass, and clarity is second to none!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect headset for true gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use comfortable on the ears easy to mute just lifting the boom mic it’s awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very clear sound. So far have been worth the money for the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. They do sell different models but the RIG 500 are very comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. My only complaint would be is that they crush your ears if you have any cartilage piercings but that's really more of a personal issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best headset I've ever bought quality and price wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gaming and general media needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson thinks the fit is the best he has out of the many he has had in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work pretty well on my Xbox one, I think it’s pretty cool to have the ability to use this for ps4 too though I don’t use my ps4 much I’m sure it works fine on that too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for even PC use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine on the pc, both the headset and mic work great for Zoom, Teams and phone calls. I did find that the cord is a bit short, but that is the only thing I could find to keep it from 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rig 500

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rig 500 pro is a great sounding headset and a good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone work great for gaming on xbox live. Got them for the kids and they love using them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better than the Competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these after purchasing Astro brand and Plantronics is a much better bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Gamer Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to use when I play on my XBOX I love it! It is an Excellent Headset for Gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rig headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several headsets for my xbox, but this headset is by far the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband is in love…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband absolutely loves it. He got off from work super late but was so excited to come home and open it up! He kept bragging to his friends how nice it was and that if they needed a new headset he recommended it. The flip up to mute mic is super cool in my opinion, rather than fooling around for a button/switch. Definitely worth the price :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nicd headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids loves it. I am jealous. The tuning nob is great to adjust sound levels

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to use and great quality. Definitely no regrets over here!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great XBox Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable - volume control on the plug is extremely convenient

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth buying and great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones they got great sound perfect for gaming.

    I would recommend this to a friend