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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 987 reviews
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    This work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new mic's & these exceeded my expectations by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits his head very well. It works very nice with his xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound quality is excellent. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is awesome...great sound quality for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is great and keeps out the noise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great and the sound quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable ear piece, great mic and easy to use on console

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and options in a headset for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gamer headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. The mic bends and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Atmos gaming for a great price!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for a feature packed headset with Dolby Atmos and this doesn’t disappoint! The audio clarity is excellent and the build makes me confident these will last for years to come. Plantronics is known for excellent headsets and these continue that legacy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it ! Says audio sounds great! Loves it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for your xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great. My son loves it. Clear and loud

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Love the flip up mic feature that mutes!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I ever purchased. Never getting any other

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for online party games with other gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolest headgear ever had and great for call of duty games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Using them on thrndivision 2. Well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is the first time that I bought this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for biginners and the sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better headsets I have tried. Comfortable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits perfect. Would recommond to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 13 year old, and he loves the headset. He had another headset that crackled; friends told him his mic broke up more times than not. This was his *had to have* choice, and he’s more than happy. He appreciates the flip mic to silence outgoing transmissions and the reduced external sounds when he’s playing an intense game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Possible DUD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 4 headset detached from unit (see picture) and mic stopped working (son couldn’t be heard) I haven’t exchanged it yet but plan to soon. Not sure if I will exchange for same one or different one. This IS the newest model.... I am hoping this unit was just a dud or something... I also purchased the original model same day for my daughter and it is working just fine. So may just go with that when I return.

    No, I would not recommend this to a friend