Customer Ratings & Reviews
- Model:
- RIG 500 PRO HX
- SKU:
- 6258496
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.
This summary was generated by AI based on customer reviews.
Decent but with some flaws
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice headset. The ear cushions are fabric and don’t irritate. Dolby Atmos is a plus. The only issue I have is the microphone arm doesn’t stay up sometimes and when you pull it back down it doesn’t always click into place. Ended up doing a GSP fulfillment. Went with the new Xbox Wireless Headset for my Series X. Still nice as a backup wired headset to the controller.
I would recommend this to a friend- Pros mentioned:Sound quality
Okay headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has some pretty good sound quality to it, but the sling strap on the head can get a little uncomfortable
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello Mr Green and thank you for your honest review on our RIG 500 PRO HX headset, however, we are sorry to hear you were not able to find a comfortable fit with the headset. These headsets are designed to fit the vast majority of ear shapes and sizes and we do know that one size may not fit all. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our Customer Care Team at www.plantronics.com/support if you require assistance.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, I have had to restart my Xbox once. For some reason it didn't work and only after hard restart did it work. Hasn't happened again.
I would recommend this to a friendgood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kind of large for a small kid. but they work as advertise, had a problem with the mic staying in the right angle, but got it to stay.
I would recommend this to a friendI can hear you....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These get the job done for your gaming and co-ops. Easy out of the box plug and go into battle.
I would recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headset; However, the app associated with it bugs out on the xbox series x. Overall not to shabby
I would recommend this to a friendGreat gaming headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 13 year old who destroys everything and so far it works great and is still in one piece
I would recommend this to a friendGreat for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is surprisingly really good for the price, little annoying theres no mute for mike but still overall worth it.
I would recommend this to a friend- Pros mentioned:Sound quality
Don’t let the design fool you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People can hear you nice and all but the headset part where you mute and unmute will always break soon. That part is going to break no matter what i have bought 3 of these items and they did the same thing. Also, where the ear padding is at will always come off from the headset little by little.
No, I would not recommend this to a friend XBOX 4 Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset for the Xbox Series S. The best thing is plug and play with no worries about charging or your headset losing power during gameplay.
I would recommend this to a friendAlright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My head is too big so it’s a tough fit , but I’ve warmed up to it . Wouldn’t Buy again just because the size of my head .
No, I would not recommend this to a friendNice wired headset..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted the 800's but they were all out & opted for the 500's. They do get a little uncomfortable during a long gaming session..
I would recommend this to a friend- Pros mentioned:Sound quality
rig
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is good, but they broke way too soon.
I would recommend this to a friend Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset. It seems to work great. I did have a hard time figuring out how to work it.
I would recommend this to a friendGaming Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the headset. He had no trouble connecting it.
I would recommend this to a friendWired unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a replacement for our son’s gaming system. They worked okay, but he prefers wireless.
No, I would not recommend this to a friendbeen having some disconnect issues out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what is the matter. everything I have is brand new. In game issues with not being able to talk
I would recommend this to a friend- Pros mentioned:Comfort, Sound qualityCons mentioned:Bass
Comfortable to wear, good clarity, no bass
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First impressions - neat packaging, easy unpacking and getting started with Xbox. Design: very comfortable to wear, the extra elastic strap keeps the headphones very closer and tightly packed with the head. The material used on top of the sponge is very soft and feels cozy in the ears. Sound: connected to XBox and played Assassin’s creed syndicate. Each and every single sound in the game was crystal clear and it was amazing to play with this headphones. During fight instances or video sequences, the bass effect is missing. Bass effect would have got this headphones 5 stars. Overall, this is a great headphones to play with Xbox or PS. (Cable provided) for the price point. I would definitely recommend this to gamer who is not a bass lover.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review! We will pass your comments along to our development team so we can improve our products. If you need any assistance, please don't hesitate to contact Plantronics Customer Care at 855-765-7878
Store purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son who is a longtime gamer. No problems. Still using them.
I would recommend this to a friendGood headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming headset but the standard connection cable that comes with it, isnt very good it had a loose audio jack
I would recommend this to a friend