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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 987 reviews
  • Rated 4 out of 5 stars

    RIG 500 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works fine. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Show start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with my Xbox and it took several minutes to get the free software to work. Once it got working i could do nothing but love this headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone set works great for gaming on my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set for the wife for being a wired headset these are some of the best i like them almost more than my own wireless set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the headset my son loves. It looks pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ive used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headset I have ever used. I was not very fond of using a headset for gaming. But, this headset has absolutely changed my mind. I cannot play without it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the $$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had some jacked up rubber spacers that are supposed to go onto the audio jack depending on which console you're using. They don't work, and because of that the mic will not work either. Totally lame setup for the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not good for pro gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound love the headset but when gaming everyone else talking in the party hear themselves talking no matter what I do to the settings! Big fail for a pro gaming headset

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful with my Xbox. Just what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headohones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great!!! My grandson is able to play COD and communicate with his team easily without blasting the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one for my son for his birthday turn around and bought another one for my daughter for her birthday they're great for the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these one of them works really well. The other headset has some echo when your in a part if you turn the volume up to high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teenagers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law bought for my 12 year old son for Christmas. He says it blocks out sound and you can hear very well on them. Would recommend!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for the price, rotary knob is a nice feature, just think it should have a actual mute button and not have to lift mic boom out of way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one after looking at several headsets. I liked the fact that is has atmos built in. I like the built material.the volume control and everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cadien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this game for my grandson and he said it was like one of the best games he had played and it has some really cool features

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Good sound but cheap quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and it’s super comfortable even when glasses, but it broke within 2hrs of use. Could have just been a defective model, but this is terrible.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your review on our RIG 500 PRO HX headset, however we are sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. This unit counts with a limited warranty since the first day of use, so you can replace the product either through the original vendor or by requesting a replacement through our service team. https://bit.ly/2N637EC. Please note the life span of the product depends on the usage but on many cases they last for way past their warranty period. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    RIG 500 PRO HX 3D Audio Gaming Headset for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a few days and found they were very tight on my head. I am an adult so they my be more comfortable for a kid. I did not find them to be very loud either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Okay headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was sold to a different company and there was no support available for it a week after purchase. Other than that a decent mid level headset.

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      RIG gaming headsets are now part of Nacon Gaming Inc. Customer support is now available via email at support.us@nacongaming.com. Thank you. nacon-fr