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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 987 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, thus us the second headset we have purchased, for multiple Xbox's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset bought for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a good headset at a good price, of the stores in the area, Best Buy was the best choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, used only for gaming and haven't had any issues with them yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A birthday present that didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son’s birthday because he was wanting a new headset for his Xbox. We tried to get it to connect for close to an hour and it never would work. I don’t know if I’m just not smart enough to set up the audio settings on the Xbox but we could always speak and be heard by other people but we could never hear anybody else talking back to us through the earphones. I ended up taking these back and getting the turtle Beach headset X 70s

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them. He thinks they are perfect and they work so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several headsets, this one seems to be really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far my daughter loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and she loves it no complains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for Xbox and I highly recommend this item to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a different pair and convince him to get these hoping they last longer than 2 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset for the kids works well and doesn’t hum like a cheaper 20$ one would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my 10 year old son. He likes them and very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. Great for him online gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these but I returned them for something less pricey..but works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, just what I needed. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my boys love this item bought ones for xbox1 but rather have this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tween loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and my 12 yr old really likes the way they fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love them! They seem to work very nice!!! Glad we purchased them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after dealing with turtle Beach these were a welcome change and so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound. Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set of these for my daughter. She loves them...I wouldn't mind buying them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was on sale and I couldn’t be happier with the purchase

    I would recommend this to a friend