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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 987 reviews
  • Rated 5 out of 5 stars

    Great for gaming with friends

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my grandson and he loves it. He plays Xbox with his friends with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas and he really likes them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the good selection of cases for my cell phone! Also got a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones, work super well, love them, I would highly recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it . They broke with in the six months .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Many excellent features. Glad i made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. He uses it daily and he enjoys them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is decent. The sound quality isn't terrible but its not the best either. Soundstage is rather flat sounding but the Dolby Atmos is nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson likes them because he can connect to his friends and talk through the mic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love getting headphones at Best Buy because of the geek squad protection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but meh Mic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really amazing probably the best I’ve ever heard but the microphone quality is really lacking

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our RIG 500 PRO HX Headset. We're sorry to hear you were not satisfied with the microphone quality. If you're experiencing audio issues with the mic, there are a few things you can try that should fix it: try to disconnect from the chat service and reconnect, establishing a better network connection. You can also ask other chat players to turn down the game or headphone volume level on their device settings. Lastly, turn down the game or headphone volume level on your device. Please note this model comes with a one-year warranty from date of purchase. Thank you for your comments. Your feedback will be shared with our Product Development Team, as we appreciate feedback based on customer use to create the best products. If you have any questions, feel free to contact our Customer Care Team at: 1-888-363-0726 plantronics

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are ok headset for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very great but it is hard for some one to hear you speak because the mic is not as good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes gaming alot better..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. He loves it.. Improves his gaming experience 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase, my son loved it, it is a perfect gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. If you don't mind wired it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Enjoyed being in a party with friends .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid set. Great clarity and sturdy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No more worrying about having to charge and broken charging ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the best user-friendly features than my previous ones! So glad I upgraded to these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys are very happy ! :) Good quality Excelente sounds

    I would recommend this to a friend