Customer Ratings & Reviews
- Model:
- RIG 500 PRO HX
- SKU:
- 6258496
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headsets
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great! But the microphone broke up a few days after I got them
No, I would not recommend this to a friendBrand response from Nacon Team
Posted .Hello Ssbamn20,
We apologize you've had an issue with your RIG 500 PRO HX (Gen 1) headset. All Nacon RIG products are covered by a 1 year manufacturer's warranty against defects. This sounds like warranty applies. And RIG Customer Support is now available via email at support.us@nacongaming.com and via phone at 1-833-622-6687. Let us make this right for you. Thank you for choosing RIG Gaming products...
Gaming headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with both Xbox and ps controllers easy to use
I would recommend this to a friendGood set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best delivery great time .. prices good .. ahaheje j
I would recommend this to a friendSon loves it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 13 year old son loves this headset! Says it very comfortable!
I would recommend this to a friendGreat gaming headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My little brother loved this. I got it for his xbox this Christmas and loved it!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume control
Not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough.. mic doesn’t work well. Surround sound is good
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We would like to inform you that, as of March 16 of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon.
All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: [email protected]. For us in Poly, it has been a sincere pleasure to have you as our customer.
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is worth the price. I can here everything with the atmos capability.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta product. My son is super happy with this gift.
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a gamer this us the headset to have. And the price is not bad.
I would recommend this to a friendGreat airphone for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As per my son it is a great product for gaming he loves it.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Would buy again and would refute to a friend
I would recommend this to a friendMy daughter loves them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She uses them for gaming and absolutely loves them. Blocks all outside sound.
I would recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted about a year before normal wear and tear. The ear cushion pueces started coming off and wasnt able to put back on.
I would recommend this to a friend- Pros mentioned:Comfort, Sound qualityCons mentioned:Dolby atmos
Very Comfortable Gaming Headset with Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dolby Atmos must be registered for use on Windows 10 and Xbox One. I think Dolby Atmos actually works better on Xbox One, its more noticable anyways when it is on. Fairly immersive I would say compared to using Atmos on Windows 10, more noticeable I guess is what I am getting at, since I was more lukewarm about Atmos on the Windows version. I have reviewed the Windows/PC version of this Headset before and the sound is great on these RIG 500 model headsets. The flip up to mute mic is a nice feature, easy to use and is noise cancelling, which seems to work fairly well. The plug comes out of the box fitting Xbox One modern controllers with the 3.5mm jack, and the volume control is a dial right there at the jack, works very well. There is ample adjustments for size with the headset, is very comfortable ear cushions. By the by, you can use the windows/pc version of this RIG 500 model with the xbox one controllers, but this version is customized for it and more user friendly. I wholeheartedly give this the best recommendation for a wired gaming headset for Xbox One.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get cuz wireless ones broke. Works just the same
I would recommend this to a friendGreat gamer piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing some old ones with an upgrade for my son works great
I would recommend this to a friendGreat feature set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great feature set, solid audio performance. Pleased with my purchase.
I would recommend this to a friendPerfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Haven’t had any trouble with them at all.
I would recommend this to a friendSo cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves these. He’s so happy I surprised him with it.
I would recommend this to a friendGreat Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of these headphones. These are probably the best around
I would recommend this to a friend