Customer Ratings & Reviews
- Model:
- RIG 500 PRO HX
- |
- SKU:
- 6258496
Customer reviews
Rating 4.2 out of 5 stars with 987 reviews
(987 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice headphones for my gamer son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones for gaming as well as doing his school work.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great Value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll admit that I’m more of a PC gamer rather than a console gamer but there are a couple of games I do like on the console better, including racing games. My gaming rig includes a Playseat racing seat with wheel and pedal stand. The biggest drawback I’ve had with the experience is getting immersive sound. Speaker placement can be tricky enough since I can’t leave my rig sitting in the middle of the floor. The solution? A great set of surround sound headphones. This is where the Plantronics Rig500 Pro HX headphones come in and boy do they. I fired up Forza 7 on my X-Box One S and plugged in the Rig500 Pro HX and got the immersive sound I had been looking for. Plenty of volume and bass with amazing clarity with the bonus of not disturbing my wife while she’s watching her TV shows in the next room. The sound is clear and with them being surround sound capable I get true immersion with all ambient sounds coming from all around. The fit is comfortable. I do have a larger head so I do max out the adjustment on the band but I do love that the rigid bridge between ear cups does not come in contact with your head but rather there is a soft material under the bridge that is more like a hammock making the points of contact with your head very comfortable. The foam on the cups are very supple. The metal bridge has just the right amount of tension to keep the headset firmly planted on your head but not so much that it’s uncomfortable. The cord is long enough for connecting to the X-Box controller and the volume control knob on the jack itself is a great touch so you can fine-tune your experience. With a little bit of creativity (actually just picking up a mic/headset extension cable and splitter you can also connect it to a PC mic and headphone jacks. My only complaint is that I max out the adjustment because of the size of my head so these fit in that category of one size fits most with me being the few that stretch it to the limits. They do put a little pressure on my ears, tugging slightly up while they fit snuggly into the ear cups. There are a lot of choices for surround sound gaming headsets, and I have a few of them. At the price point of around $80 the Plantronics Rig500 Pro HX should be on your short list to consider.
I would recommend this to a friend Rated 5 out of 5 stars
So good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my 10 years old son for his birthday he like it so much
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend to family and friends.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this product to all gamers A must buy.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset/mic combo I’ve tried so far! Sound is great and mic is clear!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. My teenage son says they are the best he has used.
I would recommend this to a friendRated 3 out of 5 stars
Check properly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say anything about quality because somehow the jack didn’t work with my original controller. Had to return.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ths item works really great!!! Totally recommend .
I would recommend this to a friendRated 3 out of 5 stars
It's an ok first headset for streaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is ok, Mic not so great. It is not crystal clear. It's a nice little mic though for a first time streamer.
No, I would not recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these, best for sound control. loves them
I would recommend this to a friendRated 5 out of 5 stars
No coment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No coment , I'm very happy with my purchases, so satisfied..
I would recommend this to a friendRated 3 out of 5 stars
eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The band on the headset was very uncomfortable even after readjusting wasn't something I could wear for a long time while playing.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your review on our RIG 500 PRO HX headset, however, we are sorry to hear you were not able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance!
Rated 5 out of 5 stars
Daughter loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them .. uses them all the time .. works great
I would recommend this to a friendRated 5 out of 5 stars
Worked Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked good for me, they have ok sound quality
I would recommend this to a friendRated 5 out of 5 stars
Awesome Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming headsets for the money. Well worth the sale price!
I would recommend this to a friendRated 5 out of 5 stars
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for your gaming needs. Only thing is the mic is sensitive.
I would recommend this to a friendRated 5 out of 5 stars
Bought for a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and they loved the head set! Happy they’re happy.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Bass
Rated 4 out of 5 stars
Excellent comfortable headsets
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off on how hard it is to find headsets that are comfortable for someone that wears prescription glasses. The design on how they auto adjust for the size of your head had me concern they were going to be uncomfortable. Well I was wrong and I can say that now this are my go to gaming headsets after using Turtle Beach headsets for the last 6 years. First thing to do is to make sure you set them up correctly for your head size. The headset has 3 levels on each side to accommodate most head sizes. I found the the last level to work well for me. One thing I like about this headsets is the material they used for the ear pads. It’s mostly a soft leather material but cloth for the top that makes contacts with your ears. The Turtle Beach headsets I been using are all soft leather ear pads that after an hour they can get warm. With this headsets since the contact part is cloth is helps a lot to keep your ears cool. Let’s move on to sound quality and it’s very good. It produces a clear nice rich sound that the only thing missing is and that it can benefit from is more bass. When you’re playing action oriented games you want to be able to feel those explosions and that to me it what makes a good gaming headset. If this were strictly use for music it’s fine since you don’t want the bass to drown out the mid highs and vocals. Don’t get me wrong there is some bass but would be nice if it was increased a couple of more knots. A big bonus is they utilized a stander 3.5mm headphone jack for connecting them to your Xbox. If you have some headphones laying around that have the detachable 3.5mm jack cable or aka Aux Cable you can use those to connect them with the Xbox and PS4. If you’re like me and have both consoles this a big plus. Not sure why they insist on creating 2 SKU products since all it is a simple cable that can remedy the compatibility issue. I’m positive the PS4 edition are going to sound the same as this. Only difference is that this come with a code to unlock the Dolby Atmos app that can be used on your PC too. The Dolby Atmos app is what handles the Atmos surround that some games take advantage of. Even on their website description the app is designed to work with any headsets to provide the Atmos surround sound. I didn’t have a game that takes advantage of the Atmos but they do have some videos on their app to give you a demo on how it would sound. In my opinion it sound better but not to the point that I was blown away. Not sure if the app helps to improve sound on games that don’t take advantage of it. The build quality is made mostly out of plastic. It is a thin plastic so I wouldn’t recommend stretching too much to me it seems it might snap. Since the jack is not proprietary that means you not left at the mercy of the company when it comes to to buying a replacement. Only thing you will loss if you used another cable instead of the one that came with the headset is the ability to adjust the volume. To me is not much of a bother since I hardly adjust the volume level. Overall is a good gaming headset. what keeps this from being a 5 is the lack of bass and would of like for the plastic housing to be of a thicker quaility. If you're careful with your headphones this should be fine.
I would recommend this to a friend Rated 5 out of 5 stars
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son to use and he loves them and now only uses them
I would recommend this to a friend





