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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $69.99

Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 987 reviews
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Function and Form

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, mute by lifting the mic, extra volume control, are a few of my favorite tech features. The ear padding, and padding on the top where it rests on your head are incredible. I have yet to take them off and have any sort of pain from them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Light and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the light and super comfortable. The volume knob and ability to plug into power is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great mid range headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is super comfortable and adjustable. The tones are great for the price range. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and killer sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought some Turtle Beach Stealth 600 and returned them due to low volume and constant disconnecting. No issues with the RIG. Sound far surpasses the Stealths. Quick access for volume control with the knob. Comfortable for extended play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good but a tiny bit overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so the quality is amazing.. I can head everything when I’m gaming on COD BUT it’s faint staticky sound every now n then. I don’t like it at all also the actual cord is super cheap and thin.. easy to break.. for 70 bucks I want a durable headset cord bc I’ve had cheaper headsets with better protection from wire breakage. But overall I’m satisfied with with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had a lot of promise. However, they are extremely flawed in my opinion. Within 2 days the volume dial began to malfunction to the fact the sound no longer came out of the headset. Very disappointing. I do like the fact the headset has numerous adjustments to customize the fit. But these are not durable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable headset nice audio i just dont like the audio dial on the end of the cable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good performing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones because my Turtle Beach Elites kept cracking at the cups. After using the return money to get a pair of Bose Quiet Comfort II's, I didn't want to spend a whole lot of money on a gaming headset. This one was a good price, came with a download for Dolby Atmos, and they perform pretty solidly. They are comfortable, but I agree with another review that they do feel loose under the ears. I was also told the mic has an echo.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good set but don't waste your time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have been playing video games for roughly 25 years now. You can definitely say I have grown up with them. For the most part I know what I am doing and know how to set things up. I also know how they should feel, look and sound. These are the most comfortable headphones I have ever worn. The strap at the top automatically adjusts to your head for a perfect fit everytime. The fact that I would have to pay a lot more for cordless is not good. The cord and the aux connector get in my way alot while playing. I play with an elite controller so my pads are on the bottom. The big downside for these headphones is the sound. I bought a new set and can hardly hear a thing. I even have Dolby set up to play through the headphones and it feel so low. If I could actually hear it louder I would give it 5 stars easily. I'm already looking for a new set of headphones to purchase. I have an AG set that is way louder than these. But they are not dolby ready.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays video games with these and the sound is very nice and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Headset works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was super easy to set up, sounds amazing and a very clear mic, easily adjustable for any head size lightweight, and volume control is at the plug at controller easy to adjust with out looking at what your doing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my fiancé. I use these from time to time and I have to say, these are the most comfortable, best quality sounding, and awesome experience while using this headset. If I could buy myself a set, I totally would.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Comfortable. Good sound. My previous pair had the lining that covers the ear cushion part separate but it was used by my kids roughly. Something to watch out for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a headset that has a cord this one is top of the line. Great sound, excellent choice of design and overall a really comfortable headset. And guess what , no charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound for all applications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use this for both PS4 and XBox1 with the remotes makes an amazing surround sound without disturbing others. The adapters for each remote are perfect fits and helps the headset plug stay perfectly connected, no matter how much the remote moves around. And when you remove the adapters, the headset is great for music from computer or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these for about a week now and are working great. Sound quality is very good, and they are light and comfortable. I’ve played for hours without feeling uncomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. But you need to restart xbox in order to hear the sound from the game. If you plug in the headphone after the xbox is turned on you won't hear the sound from the game. You need to plug it in first before turning on your xbox. But overall sound quality is great, easy plug and play, microphone is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone were surprisingly comfortable and simple to use with great sound and headphone noise cancellation. Dolby atmos is nice and the program make it customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are say to use, and comfortable to wear for extended periods of time. The sound is clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! Uses it daily. Good sound quality & has survived our toddler tossing it to and fro.

    I would recommend this to a friend