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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $69.99

Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 987 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some similar ones and the plug broke after I rolled over them. Got these to replace and the quality is great. I love them. Comfortable and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. 2nd one purchased.. Both my teenage boys have one of these now. They are very happy with the comfort, sound, and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but hurts the head

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strap across the top really starts to hurt your head after about an hour of gaming. It doesn't offer a lot of adjustment points. It's almost like the run the cord on the bottom of the pad the sits on your head, so it hurts after a while. Great sound and build quality, but I can't use them long because they hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Kids love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great so you don't have to hear all their gaming conversations. Super comfortable, and crisp sound. A little pricey, but worth it with the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and I tried them out and wow! Great crisp sound from this headset! I’ll be buying a pie for me. Comfortable and easy volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with headphones sound great and are very comfortable. Like the volume knob is close to controller so it’s easy to change without having to take hand off controller

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is a little buggy when plugging into an Xbox controller but has overall great sound quality and great comfort and adjustment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Good quality build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality build dont really care for the volume dial though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is comfortable and offers great sound. I really am glad I picked it up at my local Best Buy. It connects well and works just as you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Excellent headset for games and movies...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The atmos software download is almost as good as Microsoft's in-house surround sound ware. Sound quality wise and price are very good, best value at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend for her birthday, she absolutely loves them. Decent price, quality comfort and sound. Can't beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Very nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my son I tried it out with him unbelievable sound very clear microphone I would recommend this product very good pricing to at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, very light and comfortable. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, build and fit. Definitely love the retractable microphone. I would definitely recommend anyone to buy these

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this headset for any gamer. It’s loud and clear and also comes with a 2 year trial for Dolby Sound. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by how comfortable this headset is. I love the feature to mute the mic by tilting it up. It's a great product for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Rig headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about it was good except for the fact that you couldn't really plug it into a phone at a case on it because the audio jack had that bulky volume button around it. Sound quality was very good and I like the way they looked very nice rugged man stuff

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Liner adhesive failed and exposed yellow foam.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear for hours everyday, but within a few months the earphone liner detached and exposed the yellow foam part, which was embarrassing in video chats. I actually colored the exposed foam with a black marker until I could replace the headset. It seemed like the glue or adhesive that connected the soft liner to the hard plastic frame gave out. This happened on two RIG 500 headsets, which were worn by 2 different people, so it is apparently a weakness in construction. In their defense, I'm in a humid climate, so maybe that affected the adhesive more than it would in other climates. I'm bummed because they work well and are comfortable, but they're a waste of money when they fall apart so quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Tatical looking headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the headset itself for sound is pretty great especially with the atmos support. But the mic eh. I have to move it up and down a few times for it to register. If I had to buy it again I would but I would look hard at other headsets for the price first.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable.Nice and clear.Takes some time getting used to the microphone ( because you have to flip it up or down to talk). Over all I really like.

    I would recommend this to a friend