Customer Ratings & Reviews
- Model:
- RIG 500 PRO HX
- SKU:
- 6258496
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
New Xbox headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice comfortable headset that work well. Bought on sale and savings paid for most of warranty. Well worth the investment.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, you can’t beat these headphones, they are extremely comfortable and are right up there with some high end gaming headphones!
I would recommend this to a friend - Pros mentioned:Sound quality
RIG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RIG headsets are my go-to for gaming, so when my old ones broke this was the first brand I looked for. So far, I have had no problems and am enjoying the pinpoint accuracy of the sounds in the game and the noise canceling capabilities.
I would recommend this to a friend - Pros mentioned:Comfort, Microphone
You can hear clear and it is comfortable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a easy to mute mic and has a comfortable strap that adjusts. It has a game mixer on the plug. Easy to set up takes about 1-5 minutes.
I would recommend this to a friend - Cons mentioned:Volume control
Really should be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s ts a decent headset, but there are three features that are really disappointing: 1) fit. This really doesn’t accommodate larger heads because it’s only slightly adjustable; only three different sizes, plus it’s has elastic that is seemingly meant to keep it tight to your head, but it doesn’t pinch low enough so it really just makes it rise up your head. 2) the connection to the controller only fits one way so it tends to put tension on the cord right at the plug (it points the connection downward, instead of to the right where it can blend in along the edge of the controller). I imagine that reduces the life of the cord. 3) the adjustability of the volume is lacking... you can only turn it up so far. Again, not a bad headset but definitely a disappointment for the price.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Josh! Thank you for taking the time to share your feedback on our RIG 500 PRO HX Headset. We're sorry to hear our product did not meet your expectations. Our intention is to create headsets that fit the broadest range of gamers possible without unnecessary complexity or weight. We thank you for bringing this to our attention. We will forward your comments to our Product Development Team as we appreciate feedback based on customer use to create the best possible products. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions!
- Pros mentioned:Comfort, Sound quality
Great sound and very comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headset one of the best version of a gaming headset I’ve bought sound quality is great and so is comfortability
I would recommend this to a friend - Pros mentioned:Microphone, Sound quality
Awesome for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent audio on the headset and the speaking is clear. Can hear everything. Especially with the Dolby atmos
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good headset for gamers who play more than 7 hours in an entire day. It's durable and the sound is quite good.
I would recommend this to a friend - Pros mentioned:Sound quality
Audio is very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my Xbox. It came with an Atmos code. It sounds really good. Have not used the mic. I typically just use it for gaming and movies. As far as gaming. Not much into multi player. So, I can’t say if the mics anygood, but using it when on YouTube seems to work well.
I would recommend this to a friend - Pros mentioned:Sound quality
Great fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very customizable and fits me and my younger kids great. mic sounds good. Packaging is solid and it looks very nice.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume control
Great sound, but flaws that led to a return.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones as a replacement for an old pair of HyoerX Clouds. After a couple of weeks of use, I returned for another pair of HyperX clouds. Pros - The sound was great Headset comfortable Cons The volume knob felt like cheap plastic and wasn't in a great location. Even worse, the mic input would cutout most times that the cord was even slightly pulled on when caught by my arm, shirt, or jacket. Also, the advertisements said that it featured a noise cancelling mic - while I am not sure what it was alluding to, friends in my xbox live party could still hear background noise and the TV if it wasn't muted.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! We are sorry to hear about your experience with the Rig 500 PRO HX headset, while it does feature a noise cancelling mic, it is possible the sounds were to high for the mic to cancel out. It could also be a defective unit, in which case we carry a 1 year warranty from the purchase date. If you ever have any questions or experience any difficulties with a Plantronics product, please don't hesitate to contact Plantronics Customer Care at 855-765-7878.
- Pros mentioned:Comfort, Sound quality
Xbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great sound quality, and is very comfortable, It is a wired headset but I do prefer that anyway.
I would recommend this to a friend - Pros mentioned:Comfort
Xbox Gaming Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a headset for so long and this got the job done. It works great and its very comfortable!! Would definitely recomend to the gaming community well at least for starters this is a great headset.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfortsble with great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most comfortable gaming headphones that I have ever owned. They have very clear and precise sounds that give positional awareness.
I would recommend this to a friend - Pros mentioned:Sound quality
Great audio!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a Christmas gift and the recipient loves them! The young adolescent uses these 24/7 and exclaims how great the quality of the audio sounds. Looks like I made a great purchase!
I would recommend this to a friend - Pros mentioned:Sound quality
Just what I was looking for...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for Christmas, it is a good quality product, the one thing I will mention is that it does not have a sound cancelling. Although it says for Xbox One you need to buy a separate adapter to use it. Overall it is a good purchase!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound and comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is better than I expected. They are comfortable also. I would recommend. They are not a bank buster
I would recommend this to a friend - Pros mentioned:Microphone, Sound quality
Great headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset easy to use I love the mute feature by just raising the microphone and the sound is amazing
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Great sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality great sound and lite weight. Son uses it on switch but can also be used on PlayStation and X Box.
I would recommend this to a friend - Pros mentioned:Sound quality
Wonderful headset for kids.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my grandson these and according to him these are the best! They fit him well and the sound is good.
I would recommend this to a friend