Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $38.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.2 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the RIG 500 PRO HX headset's superb sound quality and comfortable, lightweight design. Many appreciate the convenient retractable microphone and find the headset to be reasonably priced. However, some users report issues with the volume control and a lack of bass, while others experienced occasional connection problems. A few customers also had difficulty with the Dolby Atmos feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 987 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing mid-high range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a casual gamer that likes quality at a good price these are the way to go they’re light yet built very solid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It's so fetch.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong audio, surround sound is good, rests comfortably on my noggin.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    People couldn’t hear me well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with how well it fit, how light it was, and the sound was great. However while playing online others would say they couldn’t hear me very well and sounded like I was under water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great head set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset good quality sound comfortable Tom Segura movie theater and great for its price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome mic for Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is awesome. Very loud. Clear. No outside noise or static. Comfortable. Like it better than my old mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was goo to me for a year or so

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good to me the sound quality is great the open air head set comes with its perks you can hear talk to you if you have the headset on but the cost of sound bleeding out but is not significant. But the mic gave out and I had to constantly move the mic up and down just for it to hit that perfect spot it wanted to be and if I touched it even a little bit it would stop working again but other then that its a good headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good build great sound quality comfortable on the ears for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good sound from the headset. Just make sure that download the software for your PC and Xbox. For the PC make sure you have the Volume knob turned up all the way and adjust the sound on the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headset for Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is light weight and it sounds really good. It's also pretty neat looking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a total win! The sound quality is great and the comfortably is beyond my expectations

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Good Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset and value. Comes with a year of Dolby Atmos. Works on both the Xbox One and PC. Wire is a little thin and flimsy and the volume nob is cheap plastic, otherwise the unit is solid and headband quite comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Set for the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is great and they perform excellent for the price. They are also very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My so. Is autistic and when I ask him questions about how he likes it he doesn’t answer much. He has not complained and I heard him laughing while he was using it. So I take that as a thumbs up!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Atmos!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned that in order to get the xbox to process Dolby Atmos, you have to download the app that comes free with this headset. So key. Not a fan of the volume control location.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Nice headset with unique style and controls

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset worked great for what I use it for(primarily gaming) and has a great removable mic piece. Has a unique volume control located at the bottom of the piece that would connect to a control or computer

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    snoogins

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first gaming headset ive owned but the seem good. the only thing negative i could say about them is there is not enough bass but i dont know if that is standard in gaming headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A headset that won't fail you and will satisfy your needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 years with little issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got nearly 3 years of use out of them with little problems. Occasionally the mic would short out and it would sound like I was dying in a hurricane/tornado mix, which my $20 WalMart controller was not helping with, but other than that, they were great. Today, however, I went to unplug the mic to do a routine cleaning of everything. Something I do once a month. And the entire mic plugin separated from the ear cup. Everything good must come to an end. Would give 5 stars, but my girl has a $15 pair of WalMart cheapies that have lasted her for over 5 years, so it's sad to see mine only lasted 3 and I paid 5x the amount. Love the brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has had several different types of headphones and he likes these best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphone set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality on the the overall product. Very comfortable to use over a long period of time.

    I would recommend this to a friend