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Rating 4.3 out of 5 stars with 209 reviews

84%would recommend to a friend.
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Page 1 Showing 1-20 of 209 reviews
  • Rating 4 out of 5 stars with 1 review

    Comfy and Sound Great, Best for PC, OK for Xbox

    Posted .

    It really seems like the PC/Console headphone market has gotten a tad ridiculous. I have tried more headphones than I can count and have yet to get blown away by any of them, and I have been intensely let down by most of them. While there are some 'meh' things about the Plantronics RIG 500 Pro headphones, on balance, it has significantly more highs than lows, so overall they among my top choices for gaming headphones. First the good: - Earpads are insanely comfortable, like pillows hugging my head. - Comes with a code for an included download of the Dolby Atmos software. If you have both a PC and and Xbox, you download it for one, you get it for both. Actually you can get it for up to 10 supported devices. Not bad. - Dolby Atmos software is the first of the new surround sound apps that actually lives up to some of the hype, at least on the PC. On my gaming rig, games of all types sound great. Is it really surround sound? No, but it is a dramatic improvement from just plugging in a set of cans into the computer. Atmos for the Xbox is down in the bass (see below). - Fit and finish on these headphones is really sharp. While mostly plastic, they have am interesting look to them and the black and gold is sharp. Neither good nor bad, just observation: - the RIG 500 has an interesting set-up for adjusting to different sized heads. There are three cutouts on each side of the headband and you click the ear cup up or down depending on the size of you noggin. That and the head suspension pad should cover 90-95% of gamers out there. If your head is freakishly small or large/tall, you may have trouble. My head is a bit on the long side and the maximum extension works just right for me. - The suspension headband is nice but can get uncomfortable if you have a weird shaped head as I do. My head is very much shaped like Capt. Picard (coming to a pronounced point with the lack of hair cover to boot) and so after two-three hours, I have to give the headphones a break. If you don't have a weird head like mine, this may not be an issue at all (hence, neither good nor bad). The Bad: - Reception on the mic is pretty weak. I might just need to play with this some more but right now I'm having trouble getting consistent levels from the boom mic. - Dolby Atmos on the Xbox is pretty useless. To my ears it just makes things too boomy and isn't any better and is probably worse than Microsoft's own Sonic software. Granted, I have an external amp set-up, but I configured it both how it shows for that configuration as well as just plugged into the controller and the standard controller set-up was only marginally different. I hesitated to put this under the 'Bad' because you don't have to use the software and the headphones sound better on the Xbox when you don't but it is a 'feature' and it fails to perform. I don't know if there is anything different with the RIG set designed for the Xbox other than a slightly different cord but this box says it can be used on PC, Xbox, or PS4. Stick with the PC for these. - The inline volume control seems to have 80% of the range be REALLY quiet and the rest of the range crammed into the remaining 20% of the slider. Kinda weird and hard to keep consistent. So all-in-all a nice set of headphones for your PC. If you are in the market for a new set or looking to upgrade, The Plantronic RIG 500 Pros are worth a serious look.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Odd Design - Fantastic Sound

    Posted .

    The Plantronics RIG 500 Pro gaming headset is a member of their RIG 500 series - a series of basic directly wired gaming headphones with slightly different wiring attachments - this one has a standard 3.5 mm plug which carries all the headphone and microphone information - as such it is compatible with modern PCs, XBOX Ones, and PS4 machines. The sound in the headphones is outstanding - sporting deep, rich bass and clear treble - with fine sound throughout the full audio spectrum. The headphones even sound great when listening to music - they are capable of reproducing sound at a much higher level than the audio in my games is capable of supplying. The microphone is noise-cancelling and detachable and mutes when flipped (as you would expect). Sound through the microphone is clear and unclipped. The noise cancellation technology works well enough. For people using a PC or XBOX system, this set comes with a 25-digit code to unlock a Dolby Atmos application on those devices. While I found that the Dolby elevated the sound in the RIG headphones, I didn’t find that it took my gaming experience to a different level. My only gripe with this system is the design - each earpiece can detach from the headpiece so you can adjust the headphones for head size - I think that a more traditional sliding earpiece would have made these more comfortable. And although the padding on the earpieces is soft and comfortable, I found that the headphones became uncomfortable after about 20-30 minutes of use (but I find a lot of gaming headphones to be immediately uncomfortable!). But back to their sound - these sound more like quality audio headphones than like gaming headphones - they sound full and clear and well equalized - they definitely will rise to whatever occasion your gaming audio is capable of. I don’t know why so many gaming headphones sound thin and basic but they do - these sound great.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Crystal clear and straight forward.

    Posted .

    The Plantronics RIG 500 Pro provides amazing sound, with ear vibrating lows and crystal clear highs so you can hear everything in game. The dual material earcups provide great noise isolation without leaving that sticky/sweaty feel of having the vinyl material against your skin like others. The self-adjusting headband keeps the headphones securely on the head without discomfort and the earcups are individually adjustable with three steps on the frame. I used one in the lowest and one in the highest and was able to comfortably keep one earcup off of one ear when I needed to hear people around me. So, wearing these for extended times was barely noticeable. These are very straight forward headphones, no batteries required, no special settings and no flashy lights like some headsets. This headset comes with an activation code for Dolby Atmos. Dolby Atmos is available for Windows 10 and Xbox One although in order to use it with headphones it requires an activation fee or the included activation code and a Microsoft account. Dolby Atmos is best for true multi-speaker systems, however, does an amazing job of simulating spatial audio in headphones as well. With the RIG 500 Pro’s clarity it really surrounded me with the game environment and in some instances made me question if the sound was coming from outside the game. The PC edition comes with a standard 4 ring, 3.5mm connector and has inline volume control. What threw me off at first is that the box lists “Inline volume and mute controls.” However, the mute is when you flip the detachable microphone up, not on the same inline control as the volume. The tip also had a nice long sheathing that allows me to plug it into my phone with case on, something other wired headsets typically required me to remove. Though the headset works with microphone on Xbox One, PS4 and my phone perfectly, it would not work on my PC. My PC still has separate MIC and Headphone ports and the headset does not come with the splitter cable. Some newer PCs have the capability to do both in one, as well as my Chromebook, however, a simple splitter is not hard to come by, is only needed for MIC input, and I actually had one already.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Pro is not just a Marketing Term

    Posted .

    ---SETUP--- The setup of the RIG 500 gaming headset was quick. You have to plug in two things: The microphone and a cable that goes from the headset to your PC, Xbox One, or PS4 controller. ---FEATURES--- The key feature of this headset is that it works with Dolby Atmos supported audio formats. Dolby Atmos is different than surround sound in that it creates spacial audio allowing you to hear audio not just at a single level but above you and below you, virtually. It costs 15 dollars to activate Dolby Atmos, but this headset comes with a prepaid code. Once used, you can use it for up to 10 devices, including your Xbox One if you redeem it using the same email address as your Xbox Store on PC. ---PERFORMANCE--- This headset truly stands out after activating the code. On PC and Xbox One, you download an app that guides you on activating the Dolby Atmos Spatial Sound. You are then given multiple videos to watch and listen to. On PC, by right clicking on the volume icon, you can quickly turn on and off the spatial audio and truly hear the difference in detail. Netflix, as well as many Blu-Rays and 4K UHD movies, also support Dolby Atmos, and those shows/movies simply sound more immersive. ---EXPECTATIONS--- The product meets my expectations. Not all games support Dolby Atmos, but it still improves the quality of non-supported games noticeably. As of this review, the games supported for Dolby Atmos are Gears of War 4, Battlefield 1, Overwatch, Rise of The Tomb Raider, Assassins Creed Origins, Mass Effect Andromeda, Final Fantasy XV, Super Lucky's Tale, and Crackdown 3 (when it releases). I own all of these games except for 2, but I could tell the difference in all of them. I also tried this headset for non-supported games, like Dead by Daylight and PUBG. It really improves detecting the direction from which sound is coming from, which is crucial for both of these types of games. The microphone also does a good job at picking up my voice for when communicating with others. My friends could hear me clearly and I didn’t have to have the mic too close, so I could consume beverages at will. ---VALUE--- The price for this headset is a great bargain, as it includes a code for Dolby Atmos worth 15 dollars, so consider that when purchasing. ---APPROVAL--- I highly recommend this product for gamers who enjoy an extra quality of life in gaming, want a competitive edge, or are audiophiles who want to enjoy movies in a new level of sound immersion.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    If It Ain't Broke...

    Posted .

    The Plantronics - RIG 500 PRO headphones are a small improvement on a pre-existing design. Luckily, for Plantronics and gamers everywhere, that design is pretty solid. The sound is incredibly detailed, just like before. The headphones fit well, just like before. And they simply look and feel like a set of headphones that will hold up with some wear. I love how the mic is disabled if it is placed in an up position. No buttons; it just works. They sound good in games even before you enable the spatial surround sound via the Dolby Atmos software. When spatial sound is enabled, gaming sounds just come alive. These are still stereo headphones. The surround sound is created via software tricks with slight delays and echos to give the simulation that the sound is coming from all around you. It works well and it was nice to have the software included in the packaging. The included Atmos tech demos really show off the surround sound abilities. But, anyone can purchase the Dolby Atmos for headphones. It costs $15 on the Microsoft store and will work with virtually any pair of stereo headphones. In addition, Microsoft has a free alternative in "Windows Sonic" for headphones that sounds pretty darn close to Atmos and it's free with the latest build of Windows 10. Also, while I love the spatial sound in games, I noticed distortion and loss of detail if Atmos was enabled while I listened to music. Still, these headphones are worth it without the Dolby Atmos. They're really quite impressive. However, as PC Gaming headphones, they have some drawbacks. My gaming PC has separate audio connectors for the headphones and the MIC. This headphone set has no adapter included in the box. A shame since other manufacturers include the adapter with their headphones. Also, the headphone cable seemed rather short. My desktop computer is on the ground and the cable was only around 4.5ft long. But, having said that, I really like these headphones. They sound great and they feel like they will last for years to come.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Sound, Cool new look!

    Posted .

    I received the Rig 500 headset with the Pro model gaming headset for review, it really looks and sounds great. Plantronics has improved upon last years model with several enhancements. The Prom model comes with a Copper colored metal headband, this contrasts well with the other black components. The leatherette cushions are comfortable and provide great isolation from room noise. There are three positions for the ear cups to adjust for different size heads. The headphones are very comfortable due to the high density memory foam and the leatherette in the ear cups. The face of each ear cup is fabic and they breath well keeping them dry during use. They are very comfortable to wear and great for those long gaming sessions or movie watching. The sound is great and with the free Dolby Atmos® activation credit for PC the sound in Atmos enabled content and games is incredible. Plantronics seems to have tweaked the response curve just enough to give great sound without over-boosting. The mic has great sound quality. It does is noise canceling some positioning is necessary to avoid breath sounds. The Mic is removable and has a mute feature activated by fliping the mic up. The mic attachment is very stable and does not loosen with use. The cable is flat tangle free design with a volume slider built in. These headsets are a great value , they look and sound great! If you are looking for a gaming headset and don't want to spend a bundle these will fit the bill. It has added to my gaming experience with Atomos sound and the great sound Plantronics is known for.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Should’ve gotten these way sooner

    |
    Posted .

    This headset has great noise cancellation and is built fairly well in quality. I’d highly recommend if you’re playing highly concentrated strategic games that require surround sound listening in all counter directions, not only that they’re vey comfortable and have absolutely no tight feeling over your head thanks to the leather padded ear pieces and double over band. The overall design is Unique.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Dolby Atmos!!

    Posted .

    I have been using these headset for a week. NO complaints so far. high quality build and this is expected from Plantronics. I was playing Assassin' Creed Origin on my Xbox One S for a month and its only week ago when I switched to RIG 500 and sound was incredibly amazing I heard things I never heard them in my old headset without naming the brand. Dolby Atmos in these headset is super amazing!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Pretty Sweet Head Gear

    Posted .

    Alright so Fortnite just came out on Switch and the voice chat feature was just released. I got to use these bad boys using the game while playing with other friends. I have to point out that a lot of headphones look clunky but the matte gold finish on this are beautiful. Honestly their design is a piece of art and unlike my old Xbox headset these will sit nicely on the coffee table. My favorite part of the headphones is that I can swivel the mic or remove it entirely. There are times I just don’t want to have it in my face when games get intense. The volume slider to adjust the sound is also great because during a game on the Xbox One I’d Resident Evil got so intense I needed to adjust volume but I didn’t want to compromise my position in the game. The ear cups are super comfy and near noisecancelling quality so I would say this is a good piece of gear if you’re not wanting to spend on noisecancelling. I was able to pass these around with other friends and share rounds of games at home and everyone liked the comfort and didn’t want to take turns so Plantronics has my business.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Solid for Gaming across all systems

    Posted .

    I have a PC and an Xbox one. My old headset only worked for my PC and i needed a second headset for my console. This headset eliminates the need for 2 headsets. All in all I am very satisfied for 2 reasons. Sound quality and adjustability. Everything about this headset is what you would expect for gaming. High performing for the price point with a sturdy frame. Sounds is solid, bottom line. The mic pics up everything and come across in sound full detail. MY friend who i game with even said it was a better, crisper sound than my old headset. Zero complaints. Adjustability is another thing that i value. I have a big head... which is annoying,. My old head set has as slider to adjust sizing which never statyed...this head set has a "clip in" locking mechanism which cannot be bumped out of place.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Can't go wrong with Plantronics

    Posted .

    When it comes to gaming headsets you can't go wrong with Plantronics. The version I tested is the black and copper (looks more like gold) Rig 500 pro. This version comes with the flat 3.5mm line in cable with a volume slider. It did not include the volume dial cable, however, it does still work on Xbox controllers. The headset is an over ear, modular design, that is comfortable, lightweight and durable. I am confident it will survive the occasional frustration throw. As for the sound, it sounds amazing. The Dolby Atmos sound was so convincing that I had to take them off to verify the sound wasn't coming from inside my house. Finally, the microphone is probably one of the best I've tested. When I speak to other players, they only hear my voice and no annoying background noise.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Cool Headphones, Poor Design

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I use my headset for work and for gaming. I purchased these headphones 09/01/19. They did not last even half of a year before the material that covers the foam for the ears started to pull out of their intended groove. The right side went and the left side is now starting to fail. These are comfortable and sound good and the speaker works, but $90 is not what I expect to pay for a headset that will fall apart in less than 6 months under normal use. Looking through other reviews I'm not the first to have this problem. The company would honor a warranty, but I would have to go without a headset while these are shipped away so then they can send me a replacement. I am not going to go without a headset so they can honor a warranty and we have to do this again in 5 months. I will be returning them to Best Buy and exchanging them for a different brand with hopefully a better quality.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our RIG 500 PRO Headset; However, we're truly sorry to hear about your experience. The actual life span of the product depends on the usage but on many cases they last for way past their warranty period. If replacing your headset under the warranty is not convenient for you, you might want to try contacting our Customer Care Team at: 1-888-363-0726 as we may have spare ear cushions on our warehouse, being able to send you a pair as a one-time exception (if available). Please make sure you keep a copy of your receipt. Thank you for bringing this to our attention. We have forwarded your comments to our team for review and consideration. plantronics

  • Rating 5 out of 5 stars with 1 review

    Great headphones for gaming, very comfortable.

    Posted .

    These are some of the nicest, most comfortable gaming headphones Ive used! Love how the mic is detachable, sound is great including Dolby Atmos via Win 1p pc. The ear cups are detachable for better fitament. Theres no discomfort whatsoever with these Platronics gaming headphones. Only way these would be completely over the top, is if they had some rgb element to them.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Don’t buy

    |
    Posted .

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    The microphone echoes the voice, does not contain any buttons to turn off the microphone and the volume control goes from 0 to 100 without any adjustment

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your review on our RIG 500 PRO headset, however, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset you may want to try adjusting the audio levels under your gaming console audio settings. You may also want to make sure the mic boom is inserted properly into your headset. Last but not least, we always recommend testing the headset with a different controller or with your mobile to see where the issue is coming from. If for some reason the echo remains, then it could mean an actual problem with the unit and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rating 2 out of 5 stars with 1 review

    Sound is okay, comfort is best, Quality is...

    Posted .

    In less than a year both ear pads fell apart and all but two of the factory rivets came out. I am luck as I have a good quality rivet gun so I repaired them myself. I would guess the average consumer would not be so lucky. For what they are they are still a good set of headphones. Be proactive about the ear pads falling apart an reinforce them with epoxy and have a rivet tool on standby to re-rivet any that fall out.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our RIG 500 PRO headset. However, we are sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products. Please don't hesitate to contact our Customer Care Team at www.plantronics.com/support if you require further assistance! plantronics

  • Rating 5 out of 5 stars with 1 review

    super-acute, tactical hearing for gameplay

    Posted .

    Plantronics RIG 500 Pro (for PC, xbox One, PS4) I am not a professional gamer, nor do I portray one on TV. I have used and continue to use Plantronics headsets since the 1980s, professionally and personally. Plantronics headsets are what NASA chose to go to the moon and back, where there are no repair kiosks along the way. While consumer build quality hasn't always been as durable as their professional offerings, performance has never been compromised. Short of obvious abuse, Plantronics has always amicably and agreeably backed their products with me, whether it be for technical applications and/or repairs/replacements. Plantronics has branched out into many niche headset markets over the decades. I have no experience with or comment to offer on any of their wireless offerings. I'm strictly a wired and cord management guy. Corded headsets have saved lives where wireless would have failed due to external EM/RF interference and/or limited headset battery life. 'Nuff said about that... So, what about the newest RIG 500 "Pro" PC (meaning 4-element, 3.5mm single post plug) gaming headset? It's an incremental evolution of the original RIG 500, but each refinement is for the better. First, the unit is still highly modular in design. The RIG 500 Pro looks very mecha-Halo-ish when assembled. Once assembled and cup-adjusted for a single user, it's very fast on/off over that person's head/ears, with no further futzing, as one should expect from "tactical" gear. With one exception, it seems to be rather physically rugged. Second, the drivers and cups have changed. The new drivers are 50mm (10mm larger), but Plantronics hasn't posted a frequency response graph for them. All Plantronics says is 20Hz-20kHz. My unit's cans have two backs, each - a closed inner back, with an external back that sports a ring array of circular cutouts, surrounding the fixed mountpoint into the modular headband. The L (boom side) and R cups are now wired together through the headband. A single 3.5mm 4-conductor plug port accommodates the external headset cord on the lower, outer rear quadrant of the L can. These cans provide almost zero isolation from outside/environmental sounds, but, remarkably, they also leak no driver sound out through the backs. More about this later. Third, in the box, is a 3.5mm-single-post-to-3.5mm-single-post 4-element flat cord to connect the RIG 500 Pro to a 3.5mm sound source. This cord sports an in-line volume control, with a smooth, tactilely resistive gain slider that tactilely clicks at the max volume position. I'm not aware of any new RIG 500 Pro USB connectivity options superceding Plantronics P/N 205296-0 (for the original RIG 500 series), but that older 3.5mm-to-USB adapter should also work with the RIG 500 Pro should you demand USB connectivity. Fourth, for Windows and xbox One owners, Plantronics has included in the retail packaging, one, non-reusable licencing code for Microsoft's downloadable 7.1.2 Dolby ATMOS for Headphones decode/processing engine. Because the code may only be used once, you must choose whether to expend the license on Windows or xbox. This is NOT a limitation of the RIG 500 Pro. It's Microsoft's and Dolby's ATMOS for Headphones decode licensing arrangement for Windows and xbox. [NB: The code will not redeem a second time and expending the code will affect the returnability of the RIG 500 Pro.] Moving on, Plantronics has an excellent track record for noise cancelling voice mic technology. Plantronics changed the modular, 3.5mm pluggable boom from the rather long, mecha-looking, hardshell boom, on the original RIG 500, to a memory-flex, rubber-coated goose-neck boom on the RIG 500 Pro. The fully extended goose-neck boom is about the same length as the older hardshell boom. You still rotate the boom pivot up ~90° to auto-mute the mic and rotate the boom pivot down ~90° to un-mute the mic. This quarter-rotation hinge/mute switch at the base of the boom can be damaged by over-rotating beyond normal 0° up or normal ~90° down. There are no hard, tactile, mechanical stops to absolutely prevent over-rotation of the boom, either up or down. THIS IS AN UNFORTUNATE DESIGN FLAW, because the boom pivot mute switch is not a modularly replaceable part. It's integrated into the L can. It should be expected, in the excited heat of game play, that a quick slap up or down on the boom mic might occur, potentially resulting in accidental over-rotation. (Both hands are *supposed* to be twitch-ready on the controller/keyboard/mouse/etc, right?). Plantronics should have made the boom pivot/mute-switch the most robustly durable part of the RIG 500 Pro AND/OR provided for hard physical rotational pivot switch stops (instead of leaving small gaps at 0°/up and 90°/down). The change to a goose-neck boom significantly reduces the lever-arm force of the boom on the mute pivot switch. This is a significant improvement over the hardshell boom on the original RIG 500. Plantronics knows that the spoken voice is clearly conducted backwards, toward the ears, along the outside contours of the jaw and cheeks. The memory-flex goose-neck boom allows for many more left side mic positioning options than were possible with the original RIG 500. I've never needed a Plantronics mic to be right at the corner of my lips or directly in front of my mouth. The RIG 500 Pro flex boom allows me to put the mic along side my left cheek, midway between ear and lips or below my left jawline. In either position, there is clear and clean unidirectional voice pickup, without pops, puffs or sibilance. (Usually, I prefer low mic, below the jaw line, tucked in a bit toward my throat.) Background noise rejection by the mic is excellent. Even with room speakers running loud in parallel, that gameplay sound, *in the room*, does not feedback through the properly positioned boom. ... Not being a pro gamer, I can't say whether or not the RIG 500 Pro is the best of its class or price point. The RIG 500 Pro is officially Dolby ATMOS approved. Without using the ATMOS for Headphones licensing code, you can test the Dolby ATMOS performance of the RIG 500 Pro on YouTube, using any of the many ATMOS test/demo/music sources freely available there. The RIG 500 Pro is not particularly intended to be an audiophile headset. It is supposed to provide heightened tactical situational awareness and deeper game immersion than any standard set of cans. It's also supposed to support clear and crisp tactical voice comms for team game play. I guess it's supposed to look cool, too. The new 50mm drivers on the RIG 500 Pro make the 3D object soundstage significantly much more vectored/positional than when using the 40mm drivers on my (much, much more expensive) closed can audiophile headsets. It's not uncomfortable on my head even during hours of continuous use. When not in use, I pull them completely off, rather than try to hang them around my neck, during breaks. The mildly heightened bass effects don't drown out anything else that matters to game play. Great headphones can produce excellent soundscapes without coming close to hearing damaging energy levels, when you put your mind to really listening. Practiced martial artists and bow hunters don't rely on enhanced bass, in the real world. Highs/mids convey more useful ear cues and the bass that really matters is heard by the whole body, via conduction. Here's where the new 50mm RIG 500 Pro drivers, with their non-isolating closed backs, presents a genuine advantage. When I play FPS, I stand in front of a large monitor, in a room with 5.1.2 Dolby ATMOS speakers. I'm no slouch-potato. With the RIG 500 Pro, I listen to gameplay over the headset's *drivers•, while concurrently listening *through* the cans for other sonic cues (including low frequencies) coming from the HDMI-connected TrueHD-bitstreamed Dolby ATMOS room speakers. This enables bodily sound conduction and more closely simulates real world squad-battlefield tactical hearing conditions. At the same time, I get to keep RIG 500 Pro volume levels reasonably low. The net effect is what I call *super-tactical* situational sonic awareness and it makes for very vivid gameplay, even when the FPS doesn't support ATMOS. (You might not know this, but Plantronics headsets have long incorporated a proprietary technology that protects the ears against sudden, massively loud surges of sound energy. Their headsets are capable of loud overall volumes, but suddenly loud volumes, that could instantly damage hearing, are automatically clipped. Guess what? That protective tech is built into the RIG 500 Pro's cans.) While there are much better headsets for diving deep into ATMOS music, my "audiophile" closed cans do not outperform the RIG 500 Pro for ATMOS and/or multi-channel gameplay. I really like these 50mm drivers and the non-isolating closed cans. I really like the memory-flex goose-neck boom mic. I like the headband design and the new wiring arrangements. When combined with surround room speakers, no gaming experience is sonically more vivid. I definitely recommend the RIG 500 Pro for gamers to audition for themselves.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Gaming Headset…Even Better for the Price

    Posted .

    UNBOXING, AND INITIAL IMPRESSIONS: The packaging is typical other well-known gaming headset manufacturers (Razor, Corsair, Steel Series, etc), although, instead of the inner packaging material being plastic, Plantronics used cardboard, which I find to not only be better, it’s more environmentally-friendly. The headphones, themselves, are more “futuristic-looking” than other gaming headsets. While others include such useless “features” as color LED lighting, Plantronics gave their RIG lineup a more visually-friendly design, although I’m not exactly digging the black & gold color scheme…for some additional cash, you can get the eSports Edition, which has a black & silver color scheme, replaces the plastic earcups with metal (the “standard” RIG 500 Pro has 100% plastic earcups), and comes with two different cables (making it also compatible with PS4 & Xbox One consoles). Overall, the design is quite nice. COMFORT & EASE OF OPERATION: The RIG 500 Pro is adjustable, albeit in a somewhat limited manner. Most headsets have multiple “rachet points” on each side of the headband, allowing the earcups to be set to various lengths from the headband. Plantronics has chosen, instead, to utilize a 3-position (low, mid, high) configuration. At the same time, the “inner” headband does have (essentially) “unlimited” adjustability, so it’s not really all that bad. My only “complaint” is that there will be people (myself included) who don’t really “fit into one of these three pre-defined positions. In my case, the best fit would have been halfway between the “mid” & “low” positions. Yes, I realize I could place one side in the “mid” position, and the other in the “low” position, but, due to the curvature of the metal headband, it was “strange” (the best word I could come up with). I chose to place both sides in the “low” position, as the “mid” position felt too constrained. SOUND QUALITY: The first thing to note is that, while most others are using 400mm drivers, Plantronics has chosen to go with slightly larger 50mm drivers. The “plus of this is better quality sound…but the “minus” is that they aren’t as loud as some others, as they require more power to create the same volume as a smaller driver. Initially, they sound fairly good (not “great”, just “fairly good). My Corsair Void Stereo headset produces a better, and louder, sound. However, Plantronics has included a nice “freebie”, in the form of Dolby Atmos (normally $15 through the Microsoft Store, but free with the code included inside the box). After downloading/installing this, sound quality improved noticeably, and volume increased somewhat. I can’t claim to know what, exactly, the Windows 10 plug-in does…but, whatever it “does”,. It appears to do it well enough to improve things. After adding Dolby Atmos to the “mix”, the RIG 500 Pro sounded somewhat better than my old Corsair Void Stereo headset…but still not as loud. ADDITIONAL THOUGHTS: First, understand that these are “stereo”, NOT “virtual 7.1 surround sound”. They do NOT plug into a USB port, nor do they require any software…they plug into a standard computer 4-pole 3.5mm audio plug and produce traditional 2-channel stereo sound. The use of the Dolby Atmos “plug-in” is NOT required, although highly recommended. Moving on the mic, unlike my old Corsair Void headset, with it permanently-attached mic, Plantronics was intelligent enough to go with a detachable mic. Personally, I have no need/use for a mic, so being able to forgo plugging it in is a huge bonus. While I haven’t even tried the mic, from what I understand, it has background noise cancelation, which gamers who use a mic will appreciate. Additionally, the headset cable is flat, which helps to prevent tangles. On the negative side, the cable is only 4 feet in length, which could be too short for some (you can always purchase a 3.5mm 4-pole extension cable, if you can find one that will work). THE GOOD: • Reasonable price • Excellent sound-quality, for the price • Detachable mic • Metal headband • Large 50mm drivers • Very comfortable (for those who this fits properly) • Free Dolby Atmos “plug-in, via the Microsoft Store (only works with Windows 10 PCs & Xbox One) THE BAD: • Short cable • Headset adjustability might not be the best for some people THE UGLY: • Honestly, nothing I could think of FINAL VERDICT: Overall sound is very good…better, in fact, than many others in the same price range. At the same time, the fact that their volume isn’t loud enough (“full” volume on these is approximately equivalent to 60-65% on my Corsair Void Stereo headset) is a bit of a downer. Overall, I’d give these an 8 out of 10. If you’re in the market for a new gaming headset, and don’t care about “virtual 7.1 surround sound”, then the Plantronics RIG 500 Pro should be on your (very) short list of headsets to consider. Lastly, while they only come with a 1-year warranty, remember that these are made by Plantronics, so you know they should last a long time. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect for gaming

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    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Perfect headset for Atmos gaming. The sound is so rich and full that you can hear people trying to ambush you from behind yards away. The immersive sound technology will now you away. Sets in the same price range, the few there are, are nowhere near this good.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    The comfort is real and the sound is good

    Posted .

    The first thing that you will notice when you take this headset out of the box is that it looks stunning. The simple design coupled with the subtle accents make this headset a very attractive piece that just looks like it means business whether it is on your head or stored on your desk. As soon as you put it on your head, you can immediately tell that you can leave this headset on your head for a long time and will have no issues. The size adjustments seem like they would be a bit odd, but it fit my head right out of the box and feels like a pillow. The mic boom is pose-able and when placed in the up position it mutes the mic. This has proven to be a handy feature when using the headset whenever a member of my family has come in to my office or when I am using the headset during a online meeting with a client and I don't need them to hear me attempting to multitask. The sound from this headset it pretty good. Not fantastic or the end all, but it is pretty good. It seems that I have to turn this headset up louder than I do my old wireless headset, but I am assuming its because the wireless headset was powered as opposed to these, which just have a single 3.5mm jack. Speaking of this 3.5mm jack, this is the only connection that comes with this headset. This jack has left, right, mic, and ground on it, so it will work with most new computers, however my gaming pc from November of 2017 required me to buy an adapter to make the headset work as it had separate ports for mic and audio out and this headset does not come with an adapter. That has been the biggest and possibly only let down with this headset. I really feel like this headset should come with an adapter so that it is available to use with any pc or system right out of the box. Luckily Amazon carries this adapter for about $5, and with prime it arrives in 2(ish) days. Mine actually took 3, and I was anxious to use this headset. Overall, this is a great headset, especially for the price. I wish it was wireless, I wish it came with the adapter I needed, and I wish it came with a stand. But these are small gripes considering all the positives this headset delivers on. Go Forth and Buy Headset.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Adjustable, Great Sound. Big Noggin? Try first.

    Posted .

    I really, really wanted to like this headset, and for the most part, I do. In terms of audio, the over-ear design fits big ears and does a decent job muffling the sounds around you, but if you’ve got a loud conference or obnoxious roommates, you’re going to get bleedthrough. The microphone itself does behave like a noise-canceller for you, but if you’re playing a thriller/atmospheric game, you’re still going to get a bit of bleedthrough. The Dolby sound is awesome, no doubt. Amazing range. The audio quality worked really well for gaming. The up and downside is: these can get super loud. I had my PC at 15%. I had the headphones around 60-80% (there’s a separate volume slider on the headphones - which is super handy to quickly lower or raise the volume and/or mute). The mic itself is gaming quality; apparently it mutes the mic if you put it in the “up” position, but in-game my indicators never changed... so I’m not clear if everyone heard my horrible puns or not. I’m also not sure if extra software is required, but none was indicated on either plug-in or in the box. I’m gonna chalk it up to user error for now, as I suspect the game software might not know or care if the mic itself is hardware limited or not. The headset itself is pretty heavy, and for the weight I’d have expected more sound isolation from the earphones. The RIG offers a 3-position locking adjustment for the earphones, there’s the metal arch that goes over your head, and an elastic band that goes between your head and the arch to get the earphones adjusted to your ears. The cord is generously long. I have a relatively large head, I guess, and so I was on the largest locking setting. There’s no more adjustments I can make and the headset is still just a little uncomfortable (like, something you’d notice after a marathon gaming session, but not if you were only on for an hour or so). It’s not pinchy, too tight, or anything else like that - just... slightly off from my head. All in all, a well-made, sturdy, affordable gaming headset that’ll perform just as nicely as the crazy expensive wireless ones. But, if you have a big noggin, test it out first before you take it home.

    I would recommend this to a friend