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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 121 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 600 Pro HX Dual Wireless Gaming Headset's sound quality, comfortable design, and lightweight feel. Many also appreciate its versatile connectivity options, long battery life, and inclusion of Dolby Atmos. Some customers found the fit to be too tight and had issues with the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 121 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Best sound quality ever. It’s so easy to connect and play !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but wireless mic doesn't work th switch when

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice headset with mic. Review from switch user- However mic only works wirelessly when using Nintendo switch in hand held mode. You can pair headset through Bluetooth when switch is docked but the mic does not work when docked. I believe this is a Nintendo issue not a flaw with the headset. There is no way to plug the wireless adaptor to the switch while docked because the port is on the bottom of the console which has to plug into the dock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of head set my apartment was struck by lighting and this head set still works I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really good for the price. Would get again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    RIG - 600 Pro HX Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but lacks comfort. The ear pads are foam and degrade quickly. The sounds and connectivity are the only reason I give it 3 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point Great wireless headset the mic could have a little better design on opening but once you get the hang of it nbd can be gaming and answer a phone call while playing pretty cool for the kids

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, it does try to connect to anything that has Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gteat sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than turtle beach great sound overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price very pleased with the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Bought them for a friend and he loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work really well and are easy to charge. I love how they also cancel out background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rig headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rigs are good headsets and work well. Had in the past

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was pretty good. However, the headset lost game sound. Had to go into reddit to find a solutuon, found that the mode button stopped working so I had to go into the audio settings on the xbox to turn the game sound up. After i figured that out I could not get the mode setup to work again. This was all within 72 hours of getting the headset. Rig used to be amazing, but their products are trash now. Google issues for this headset before buying.

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      We apologize you did not have an ideal experience with the RIG 600 PRO HX but we stand behind our products with our 1-year warranty via Nacon US Customer Support. We have not heard of cases of the mode button not working. There are three modes for the RIG 600 PRO series: GAME (2.4GHz lag-free wireless only, using the included wireless transmitter for Xbox / PlayStation / PC), BLUETOOTH (for wireless connection to Nintendo Switch, iPhone, Android and other Bluetooth audio devices), and DUAL which does both, but not simultaneously. A short press of the Mode button will toggle between the three modes. Or you can change modes via the RIG 600 PRO Navigator app available on the Apple app store or Google Play store. We have a great setup video on the RIG channel on YouTube. And Nacon US Customer Support is also available to help at [email protected] or 1-833-622-6687. Thank you for giving RIG game audio from Nacon a try. nacon-fr

  • Rated 5 out of 5 stars

    Headset reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for the money; Bought two pair for Grandsons and they love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Microphone
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The BEST headset I have ever owned!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RIG 600 Pro HX gaming headset is blowing me away! Easily attach the ear cups for your perfect fit (S,M, or L) then set up the headphones via 2.4GHz USB-C wireless adapter or Bluetooth 5.1 or both. Bring up your favorite PC, Xbox, PS or Switch game, and prepare yourself for amazingness!! This is extreme, high quality sound. Be sure to download the Dolby Access app and you will automatically get Dolby Atmos for Headphones. This makes a world of difference for game play! I could hear sounds all around me - not just to the front and sides, but to the rear as well. The sound is nothing like I've ever heard before. Definitive, pin-drop precise sounds - all around. Excellent! You are able to have both the USB adapter and Bluetooth connected at the same time. You want to listen to music while playing? I know, who the heck would do that??!!?? But if you do, or you need to answer a phone call, you can easily do both at the same time with these. Or when you are finished playing for the day, these headphones are crazy good for music listening. Set the Dolby app to your liking and turn it up! I didn't hear any distortion at all. Seriously, such incredibly good sound comes from this headset - no matter what you are listening to be it game, music or phone calls. This headset is lightweight and so comfortable and cushioned, both on the ear cups and the headband. I literally had them on for hours straight without any problems at all and when I took them off, my ears weren't all sweaty or squished, like sometimes happens. This headset comes with a USB-C to USB-A adapter, a USB-C charging cable and the USB-C wireless dongle. The microphone is built-in to the bottom of the left ear cup and extends with a slight press and a pull to extend it. The microphone automatically goes on when extended and off when pushed back in. I did have a slight problem when grabbing to find the microphone - I would accidentally press the other button(s) on the headset such as the mode button or the call control button. Any problem I may have caused was easily fixed. The power button does not extend as the others do, thankfully. All controls are on the left ear cup. They claim the battery will last up to 24 hours when used via Bluetooth and up to 18 hours when used via the USB dongle. The RIG 600 Pro HX gaming headset is an exceptional headset that I would HIGHLY recommend to anyone looking for a gaming headset - especially if you want that little advantage. This might be the missing piece that you need!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Universal across multiple platforms

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is sets itself apart from the competition by working across all major platforms: PC, xBox, Playstation and Nintendo Switch. Unlike RIG headsets I've used in the past, this one is 100% wireless. Connection through a gaming console is via a USB-C doggle. There is a USB-C to USB cable included for use with the xBox and Switch. The doggle connects directly to the USB-C port on the front of the Platystation 5. PC connection is made directly via Bluetooth. No software is required, but it can be paired to the Dolby Atmos application for the best sound quality. It took several pairing reset tries to get connected to the gaming consoles but is working fine once paired. Charge time is quick and so fair the battery is holding really well using with a xBox and Playstation. Sound quality is very good with or without Dolby Atmos. The ear cushions can be adjusted easily for a comfortable fit. The mic can be completely hidden when not in use and picks up well without getting in your way. The controls on the headset are easy to get to and volume can be adjusted easily. It is light enough to remain comfortable during extended gaming sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but my son prefers a wired headset. The do require a few extra clicks to get both ears and mic to work together, but i think its more a personal skill issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very helpful and knowledgeable on products, he helped us in everything we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. I use it every night.Charges fast never has an issue

    I would recommend this to a friend
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