Customer Ratings & Reviews

I bought two of these for my girls for their Xbox’s. Couldn’t get both to hook up at the same time. Returned one and went with a different brand. The one we still have seems to work just fine.

Great headset just the microphone hasn't working when i got it

This is an excellent product sold by an easy to use Best Buy App. A great working pair all in all.

The bass in these are surprisingly really good I would highly recommend.

Great Product Ease to use. Great for gaming or easy listening.

Delivered on 8/10, as of 8/27 (of course two days too late to return it) this headset had an earpiece fall off (while it was being worn) and a red light flash. We got the earpiece reattached but it will not charge or work. This was a waste of $70. I took a chance on this unknown brand based on reviews. The product was treated well and used on only one gaming tower.

Not as loud as I was hormigas but still gives me the RIGG experience that got me hooked on the brand

I love that i can receive phone calls while playing games.

The first thing I noticed was how lightweight the 600 Pros were. Once I "sized" them to my head the fabric cups were comfortable. While it is comfortable, I feel like I may be in between sizes as the largest size is just a touch to big and the middle setting is too tight. Some adjustability to the head cushion might have alleviated that. On the subject of the cushions, the fabric is comfortable, but I sweat a bit and have an oily complextion. Can't wash the fabric this sill likely affect the longevity of the headphones, but most of the lower end headphones with vinyl cups have flaked and desingrated over a few years anyway. Connecting them via Bluetooth or the USB transmitter was quick and effortless. I prefer the volume knob over clicky volume buttons, but the wheel feels a bit cheap but not a huge gripe. Would've liked to have seen a click for the wheel to act as a mute switch and hear ambient sound via the mic. Speaking of Mic, I like that it is able to be tucked away and disappeared. Sound profile immediately out of the box is shockingly underwhelming. It really isn't until the app is downloaded and the EQ is adjusted. The bass doesn't hit super hard, but they are more than adaqate for gaming while trying not to wake the whole family. Once the EQ is adjusted via the app those settings will remain when moving from phone to computer to console. I've am happy with these headphones and pair well with using them for console gaming and computer usage (zoom meetings) and listening to music to drown out ambient noise while working. Pros Comfortable Light Weight Volume Wheel instead of up/down button Sounds good AFTER the app is downloaded and the EQ is adjusted Dual connections for versatility Hide away mic Decent mic clarity for in game chat, cell phone and video conference calls Cons Adjustability leaves something to be desired (in between sizes) Fabric ear cups and headband will get rather gross over time Controls are not super identifiable at first not terrible after you get used to it

Good quality for the price. Will definitely buy again

I like this item it’s very nice my grandson enjoys it

This had a lot of feed back, which I couldn’t hear the other players well

Headset sound quality is poor compared to its competitors. Multi system setup was a nice feature but did not always connect and sometimes mid game would disconnect. Not worth the price. Ended up buying turtle Beach and was happy with that purchase

So these say they they were designed for xBox, but I've been using them with my PS5. I have to say this right up front...these are by far the most comfortable headphones that I have ever owned. Overall, they are very light weight. The earpads are big enough that they do not clip your ears. The ear pads also have enough cushion that they do not crush or pinch your ears. The ear pads are not on a slider like most of my headphones...for me this doesn't effect anything...they fit me perfectly. You simple take the earpads off and place them where you'd like. The microphone works well and it fold into the headphones for easy storage. I do not seem to have any feedback or issues with sounds around me...so it picks up my voice but doesn't seem to notice the fan or ac running near me which is good. The batter life for the headphones seems to be going strong as well. I've had the headphones for about a week. I full charged them the day I got them but last night was the first time I got the low battery indicator. I've probably played 15-20 hours on them...I even left them on by accident one night. The set up was a breeze as well. I just plugged it in and hit the pairing button. I was up and playing in less then 5 minutes. The only negative I would say, is the directions are very vague. The buttons are easy to find but i had to figure out what the modes were by pressing them. Other than that...these are now my go to headphones due to how comfortable they are and the excellent sound quality.

Tried two of them. Audio on both didnt sound great, but the mic in both of them sounded awful. People said I sounded like I was far away and had low quality sound coming thorugh

Louder and in surround sound for people in the back- Multi-platform gamers rejoice! The RIG 600Pro HX is just what the all around gamer needs in a headset. Sound quality is excellent and it's Dolby Atmos compatible. While it may not be for true audiophiles, I think even they would consider these adequate. The downside is the mic pickup and sound isn't the best. Giving a sort of "Far away" sound as one of my friends put it. If you're not into game chat, then this will be less of a concern. Pairing by Bluetooth is fast and easy. If your gaming system doesn't have built in Bluetooth, there is a dongle that plugs into a USB port on your TV, Computer or gaming system. Audio Lag is imperceptibly minimal or non existent. Being able to go form Xbox, to PC, to tablet, to phone with minimal fuss will make gamers happy. This headset is insanely comfortable thanks to copious ear padding and size adjustment. 6-8 hour gaming sessions are no problem due to the long battery life. 18 hours is stated, though in my non scientific testing think that 14-15 hours is more reasonable. Charges up pretty fast as well. The one big glaring downside in my opinion is that this is an UGLY headset. But if you want an excellent all around gaming and media wireless headset for not a lot of money, you can't go wrong with the RIG 600 Pro HX.

I’m guessing the last customer returned these too, as there was no instruction manual. They advertise as working with PS5, but they will not connect in any way. A lot of people have had this problem. Their customer support is also total crap for these

The audio isn’t that well and they aren’t that comfortable

As the title says I had some issues getting the headphones to connect wirelessly with my Windows 11 PC. It was rather annoying that it took me about 10-15 minutes to get my Windows PC & this headset talking with one another. I have another RIG headset which is my absolute favorite headphones I’ve ever owned and I’ve had some $400+ headphones previously, so when I got the 600 Pro headphones I thought I’d love them just as much. The sound quality is great. I absolutely love RIG’s sound quality and how the headphones feel when I wear them. I do not experience any ear fatigue nor do I get a headache when wearing them. This is a huge thing for me because I have experienced both with other headsets and literally thrown some in the trash because of it. So I appreciate & love just how comfortable they are to wear along with the amazing sound quality. The headphones feel lightweight but do not feel cheap. This is a delicate balance and RIG has nailed it in my opinion. Microphone quality is good. I’ve used these for work calls and I nor my colleagues or my direct reports have any complaints. Was the problems with connecting to my PC a me issue or a widespread issue? I don’t know exactly but what I do know is that I had recently reinstalled Windows 11 as a fresh install and so I know it was not driver or some other issue, or at least it shouldn’t have been. So I can only assume it is not a me or a system issue but is rather a headset issue, but we’ll have to see what others say.

Pretty cool headset for the average gamer. The dual wireless connections are my favorite part. I can answer calls with Bluetooth while connected to my console or PC with the 2.4ghz knee deep into a game. This can also just be set to game mode. Although specifically designed for the Xbox they will also work on PC, Sony PlayStation and the Nintendo Switch with the included wireless adapter. The headset itself isn’t bad looking but not as fancy as it’s higher price competitors. For being such a light unit, it sounds really good and holds a charge for longer than I can game for these days. The Dolby Atmos has great bass and crisp highs, I was honestly shocked at the sound quality of these. Be sure to download the app to get full control of the settings. I was expecting much less at this price point. Did I mention they were comfortable...well they are, and I didn’t feel any discomfort after 8 hours of continuous use. You have multiple options for head size so they should fit most comfortably. The mic can be muted by flipping up the boom and inserting it flush into the headphones which is nice and clean looking or through the app. Seeing is how these are designed to be used with a phone simultaneously I would assume most would have a phone handy or nearby while using these. Pick a pair of these up, you won’t be disappointed.