Customer Ratings & Reviews
- Model:
- 4AK1SZ-0EN0
- SKU:
- 6403967
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Alarm Keypad (2nd Gen) for its ease of use, quality, and straightforward installation. Many appreciate its compact size, extended battery life, compatibility with other devices, and sleek design. However, some customers have expressed a desire for a quicker response time when using the panic feature.
This summary was generated by AI based on customer reviews.
Awesome Ring Keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added a second Ring Keypad to the Master Bedroom. Very happy that we did.
I would recommend this to a friendAlarm keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 2nd beyond for my garage. Absolutely recommend having at the main entrance and by the garage.
I would recommend this to a friendRing keypad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase a second one for my kitchen entrance. Arrive earlier than expected.
I would recommend this to a friendGet this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put this second keypad in our bedroom to arm the system at night. Very convenient to add a second unit.
I would recommend this to a friendNice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to upgrade from 1st gen. I like smaller footprint and lighted keys are easier to see at night.
I would recommend this to a friendNice look
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an add on to my ring system. I love the sleek look as compared to the older versions.
I would recommend this to a friendProtection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love knowing that my family is protected. Clear picture quality and alarm system
I would recommend this to a friendRing alarm system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring alarm system is the best is easy to set up is cheap
I would recommend this to a friendmultiple locations possible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've put three in my house! Priced right so you can have multiple locations
I would recommend this to a friendGreat add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keypad is amazing with the ring alarm! It looks way nicer then the first gen keypad love it!
I would recommend this to a friendRing is solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use backup in another room especially to hear alarm
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a extra key pad up stairs in the bedroom. Can set up anywhere.
I would recommend this to a friendPerfect pairing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for the system. Works perfectly paring as 2nd backdoor pad.
I would recommend this to a friendCould not use cause I don’t have a base station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to use with my ring app but I needed the base station
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and I was highly recommend it.
I would recommend this to a friend- Cons mentioned:Response time
It’s ok, not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting. Needs an instant alarm as well as a shorter time. Had to reinstall 2 times already for hiccups and errors not properly working. Get a warranty is my best advice.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Knight,
Thank you for taking the time to share your Ring experience with us and other consumers. We believe that stronger communities are the key to safer neighborhoods.
If you've tried various troubleshooting steps and are still having difficulty with your Keypad, you may need to perform a factory reset on this device. There are a few reasons why a factory reset might be necessary. Here is a helpful support article with more information: https://ring.com/support/articles/6uisx/Troubleshooting-your-Ring-Alarm-Keypad-Gen-2.
Here is a link to our customer support team: https://ring.com/support/contact-us. Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Alarm Keypad connectivity concern.
Thank you,
Alexis with Ring
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent to go along with my ring alarm 1 generation so I don't have to update the entire system
I would recommend this to a friend- Pros mentioned:Ease of use
Clean looking keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up, easy to understand buttons are well oriented
I would recommend this to a friend - Pros mentioned:Ease of use
Short Life-Span
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring products suck! Don't get me wrong. They work great when they do work at all. However, almost all of them die quickly. This keypad purchase was #3. It worked perfectly, without any problems, and one day it simply went offline. Charging it wouldn't help. Plugging it in did nothing. This is the same story with several cameras, doorbell cams, and sensors.
I would recommend this to a friendBrand response from Ring
Posted .Hello Fred,
Thank you for taking the time to share your Ring Alarm Keypad experience with us. We appreciate it. Our products are intended to provide you with long-term peace of mind in terms of home security.Ring devices all include a one-year limited warranty on parts and hardware: https://ring.com/warranty. If you are a Ring Protect Plus member, an added benefit of this plan is an extended product warranty that would cover replacement for the lifetime of the device. Rest assured, whether you are a Protect Plus member or not, we do have some solutions that can resolve your concerns and ensure you have a Ring device that is capturing visitors around your home when you need it most!
To obtain the benefit of the limited warranty, please contact Ring community support at http://support.ring.com/or 1 (800) 656-1918 (US). For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. This forum was launched in 2019 to allow our neighbors to share their experiences and feedback directly with Ring.
We are eager to get a solution in place for you so you can monitor your home and get notified in a timely manner of visitors approaching your door. We look forward to hearing from you soon!
Thank you,
Jamila with Ring
Need all parts to work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need all the parts for this to work. I didn’t realize that you need the base station.
I would recommend this to a friendBrand response from Ring
Posted .Hello Kemm,
Thank you for expressing your concerns about your Ring Alarm Keypad (2nd Gen). This keypad is intended to be used along with the rest of our Ring Alarm System. Like other security systems, this keypad allows you to enter a numerical code to arm or disarm your Ring Alarm System. Rest assured, we are here to shed some light on the subject.
In order for you to properly set up a Ring Alarm System, you'll need a Ring Base Station and Ring Alarm Keypad. Of course, we offer an array of sensors to level up your home security experience. For example, you can purchase door/window contact sensors, motion detection sensors, flood/freeze sensors etc.
For those new to Ring Alarm, we recommend starting with one of our Ring Alarm Security Kits. The 5-piece kit includes:
1 Base Station
1 Keypad
1 Contact Sensor
1 Motion Detector
1 Range Extender
To learn more about how to use Ring alarm, please visit the article below.
https://support.ring.com/hc/en-us/articles/115005319346-Getting-Started-Welcome-to-Your-New-Ring-Alarm-System
We also encourage you to visit our Community Forum, where you can ask detailed questions for other Ring users to answer. Please visit us at https://community.ring.com/
All the best,
Marlom at Ring
