Customer Ratings & Reviews
- Model:
- 4AK1SZ-0EN0
- SKU:
- 6403967
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Alarm Keypad (2nd Gen) for its ease of use, quality, and straightforward installation. Many appreciate its compact size, extended battery life, compatibility with other devices, and sleek design. However, some customers have expressed a desire for a quicker response time when using the panic feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Ease of use
Works for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this sustem for going on a lottle over three years, and I have had no major issues. Overall, my experience so far has been awesome. It's super easy to use. The extra features when exiting while the system is alarmed are cool; the quick exit feature is awesome. Since I leave early in the morning and my wife is still home. The response in the alarm when it goes off is instant, which is a good thing. The battery life has been great. I haven't had to replace any battieries yet. The keypad being wireless gives me easy access. Again, overall, my experience has been great for no major issues over the last three years. I had to replace 1 contact in the last 3 years, which is the only issue I've had, so I can't complain.
I would recommend this to a friend Ring alarm keypad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 2 star isn't for this 1 I bought but the original 1 that came with my system, it took a crap in less than a year but all good now I'd recommend the protection plan
I would recommend this to a friendBrand response from Ring
Posted .Hello Jpnst315,
Thank you for taking a moment to leave your review on the Ring Alarm Keypad. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
- Pros mentioned:Battery life, Ease of use
Love the new keypad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the Key pad is battery operated and wireless, you have the option to leave it connected at all times or just charge it and have no wires visible. The keypad has a bracket that you mount to the wall and the key pad easily slides off the bracket so you can move or just take it to charge its so easy. The keypad battery should last 6 to 12 months depending on usage and the app has a battery saver option.
I would recommend this to a friend Difficult to charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charging port is at the stupidest angle in a narrow slot. Most of the micro USB cables you have will not fit the narrow slot. Also, why are they still using micro usb??
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi consumer.
Thank you for taking the time to share your experience with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Alarm are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you have some concerns with how the Ring Alarm Keypad (2nd Gen) receives power. The Ring Alarm Keypad connects to power using the included USB power supply and cable, but you can use it plugged in or unplugged. It takes a few hours to charge the internal rechargeable battery, and it should last for about 7 months, depending on usage.
You can get the most out of your Keypad by understanding its Power Save Modes and how they work to maximize your device’s energy usage.
Plugged in: Current mode buttons light up when motion is detected. Numbers light up when it’s dark or motion is detected.
Battery, with power save on: Current mode buttons light up when a button is pressed.
Battery, with power save off: Current mode buttons light up when motion is detected. Numbers light up when it’s dark or motion is detected.
Follow these steps to turn on Power Save Mode:
Open the Ring app.
Tap the menu (☰).
Tap Devices.
Select the Keypad.
Switch on the Power Save Mode toggle.
Visit our support center for more information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
