Customer Ratings & Reviews

Easy to operate the system. My wife and I are very satisfied.

Secures home well. Was able to pair with my existing door lock.

Setup was easy and quick to install in the house. The app helps you navigate the entire set up process.

This easy to install, peace of mind alarm system has been a great asset to our family's safety. Bonus: No contract for monitoring costs if you or you can have your system monitored. We chose to use the app & monitor our system ourselves.

Purchased to protect our new home. We've used both Ring and Simplisafe in the past. Ring was on sale so we went with it. We have the Best Buy installation program and took advantage of it for planning the system component installation. The installation guys were on time and professional. The installation on our two doors and four windows took a little over an hour. The system is simple for homeowners to use--no degree in computer science needed to work it. I like that it's compatible with Alexa and can be worked through that app as well as the Ring doorbell app. Would buy again.

Easy Setup. Since I had bought the ring door bell and echo show 10 together. It made sense to get the alarm system. Quick and easy to tell Alexa to set alarm for away

I love this system. It works as it should and I have zero issues with it. Will definitely get more add ons for it.

Since I brought the camera I have not any problems they we easy to set up and use.

This has been the best alarm product I have ever used. I couldn’t believe the value when compared with other professional alarm services. Self install was fast and straight forward. The app is one of the best I’ve used. It comes with everything you need and pairs great with other ring products. I love that you can add shared users, guests or even one time passcodes for the alarm. If you’re in the market for a great alarm product and outstanding customer service, I would recommend this to anyone. They really took their time with this product and it shows.

This security system has been working well for us so far, the battery life on everything seems to be pretty good and it gives us peace of mind.

Very easy to install. With the interaction with your cell phone the modernization of installation makes everything so easy.

The camera is very small and offers a great clear wide-angle picture. The sound is ok too.

Easy setup and easy to use. Ring makes it so simple compared to other systems that claim to be simple

This set includes everything I needed and a little extra. My house is just under 2,000 square feet and this was exactly what we needed!

Good little starter kit. Easy to set up if you have 2.4ghz wifi, check that first. Otherwise everything was a breeze. App works well enough, although you will need a subscription for most features except for live video.

Very easy to install and set up. Great price from BEST BUY. I bought the system on a Black Friday Sale. Only wish I had done this earlier. The system works great and the monitoring costs are significantly less expensive than my prior system.

I love my system!! I did my research, I order the ring monitoring pro system to go with my equipment. It works great!!

My husband and I purchased this for our grandson. With him moving to a Major City in Texas to complete his education, we thought about safety first for him and his apartment. He is relatively in a good area to live, but it never hurts to have a little extra security, especially on this day of time. No one knows our future but it never hurts to know and use possible security precautions. Thank you for making these Texas Grandparents happy and feel that our grandson be safe as he continues on his journey.

I rate this system good, but not great. I had purchased, installed, and used a Simplisafe system at my previous residence for a couple years, so I have a good reference for comparison, as this system is a pretty close competitor in style and price point. 1. Affordability: Ring wins this one. I would say this and the Simplisafe system, when purchased during promotions or sales, seem to be close enough in price for the initial purchase that I didn't see a big difference there. The simplisafe system does provide the ability to create a more custom set of sensors in the initial purchase and get better pricing with the initial purchase, whereas Ring pretty much as set bundles, and then you have to pay normal pricing for any other items a la carte. However, post-purchase, if you have the subscription with Ring, you get a nice discount on additional accessories, which is much better than Simplisafe, which gives pretty much zero price breaks outside of when purchasing a new system with base station. Ring wins for sure when paying for monitoring; their monthly rate is just notably less expensive. Hopefully it's as good! 2. Completeness: Simplisafe by a small margin. The Simplisafe system has sensors that do not exist with ring, such as the glass break sensor, which was a bit disappointing. However, the Ring system has a very nice retrofit kit that allows tying in existing wired sensors; that was a big part of why I decided to give Ring a try. It's overpriced for what it is, but I did get the discount for having a paid Ring subscription set up before buying it, which helped a bit. It was very easy to install and get working, and was a much better solution than adding a bunch of wireless sensors to doors and windows that already had wired sensors integrated in the frames. The reason I still say Simplisafe wins is due to the missing specialized security sensors that almost any other security system includes. 4. Interoperability: Ring wins this one, hands-down. Their app is better and they have better compatibility with 3rd party vendors. Simplisafe is too closed. 5. Usability: Tie. Simplisafe has a better keypad. It's antiquated in some ways with its throwback style display, but at least it has a display. The ring 2nd gen keypad has no indicators on it whatsoever. Additionally, the functionality, requiring the input of a PIN to change from any mode to any mode, is a bit silly. The Simplisafe system only requires a PIN to switch from an armed mode to a disarmed mode. I shouldn't need a PIN to switch from disarmed to an armed state. I also should be able to glance at the keypad, or at worst, press a button on it, to get feedback as to what mode the system is on. The base station is the only thing with an indicator, and I don't keep the base station in a visible location; I don't consider it a fashion statement in my home. Additionally, the base station is the only place where there is a speaker for letting me know the system is counting down. This is also frustrating, as I have had a couple of false alarms due to not realizing the system was counting down because I simply couldn't hear it. All that said, Simplisafe's app is not as feature-rich as the Ring app, so Ring maintains a tie in this category for that reason alone. I really wish Ring would make the keypad a little more usable, though. So, while Ring won in a head-to-head with Simplisafe from my perspective, it still has room to improve. It needs a more complete set of sensors akin to that offered by Simplisafe, and they still have a good bit of work to do on the camera software motion detection, as well as giving me the ability to set more specific customizations for recording behavior.

Awesome and easy set up, much better than my Xfinity home security and much less expensive.