Customer Ratings & Reviews
- Model:
- B0B2BY4ZG7
- SKU:
- 12197867
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
to a friend
Rings could save your life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring is excellent. It showed us someone trying to steal our central air conditioner out back. I have three out front and two out back.
I would recommend this to a friendGreat ring doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than my previously wired doorbell. I like it a lot so far and I had help choosing this with a Best Buy rep.
I would recommend this to a friendRing Video Doorbell Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and amazing coverage. My area satellite coverage doesn’t support “Bird’s Eye View” at this time so that application isn’t available to me. Otherwise it performs exceptionally well.
I would recommend this to a friendGreat Video Quality and Person Detecting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally upgraded since my old Ring Doorbell Camera started giving me problems. This model has great video quality for both day and night. Love the “Person detecting” feature since it reduces the amount of notifications that I would get. My old model would go off for every car passing by the street and would result in too many unnecessary notifications. App is easy to use and setup was a breeze.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this Ring doorbell. It doesn't work as well as the 2nd generation one I had before. The picture quality is excellent but my problem is horrible connectivity to the chimes, the Ring app and Alexa. Many times people ring the bell and the chime does not respond and we don't know that someone is at the door. Sometimes the app rings and sometimes it doesn't.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi 242WestonGuy.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Battery Doorbell Pro online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
Even with your Chime Pro, your router is still your main source of connection for your Ring device. Ideally, the maximum distance between the router and your device is 20-25 feet with the Chime Pro about halfway between the Ring device and your router. If possible, try moving the router closer to the device. Also, make sure your router is not in a closet or behind furniture, like a sofa, so the router has an unobstructed signal.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Not happy with customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is good. I purchased another one first which did not work with my 90 YO mother's modem. It was purchased as an early Christmas gift that we installed for her. I then purchased the above Ring and exchanged them at her residence (3 hours away). On the way home returned the first one and the store did not want to return any monies as it was more than 30 days. To get any money back i had to purchase a membership. At this point i don't know if I will shop there anymore.
I would recommend this to a friendGreat system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect system. Easy to use and even the monitoring is only 10 bucks.
I would recommend this to a friendVideo door bells are a must
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In today’s world , a video door is almost a necessity! This ring door bell is a huge upgrade on past models! New features in the app, better camera quality , easy to install , and ready in minutes.
I would recommend this to a friendRing Ring
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I highly recommend using this at your house or business.
I would recommend this to a friendNew security doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Clear image and voice communication. Easy to set up, especially with great customer support with any questions. Nice to be able to monitor deliveries. 73% battery remaining after first 9 days.
I would recommend this to a friendRing Battery Doorbell Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product and all its features. The picture is very clear. Setup was easy motion sensitivity is good-detail at night is also good. I love the app it's easy to view video right from my phone.
I would recommend this to a friendRing camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ring door camera is perfect for my home and family keeps me safe and up-to-date
I would recommend this to a friendSmile you are on camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!highly recommended to my friends and relatives!!
I would recommend this to a friendGreat product, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera quality, but the security screws that come with the product are poorly designed... There's barely enough threading to catch onto the mounting plate. My only recourse for one of the sides where the security screw wasn't catching was to use a different screw.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been working great and we’ve loved our Ring camera.
I would recommend this to a friendFront door Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, quality and battery life. I bought and extra battery with a rapud charger and its all ill ever need.
I would recommend this to a friendGood quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality good and battery last a good while I get alerted fast as well …
I would recommend this to a friendBrand response from Ring
Posted .Hi Jae2021.
Thank you for taking the time to share your Ring experience with us. We are happy to read that you are enjoying your new Ring Battery Doorbell Pro! Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
Overly impressed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely happy with my Ring Doorbell. I'm surprised how clear the picture is. I love it!
I would recommend this to a friendExcellent camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera, great quality, live video recording day and night with very good night vision.
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use. Very user friendly. Accurate recordings. Battery life is decent
I would recommend this to a friend