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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 336 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Battery Doorbell Pro Smart Wi-Fi Video Doorbell for its very good video quality, great field of view, and easy-to-use interface. Many appreciate the battery life and find the installation process straightforward. Some customers have noted concerns regarding the subscription requirement and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 336 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Rings my bell! Industry leader!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to replace my current doorbell camera, so when this product “Ring - Battery Doorbell Pro Smart Wi-Fi Video Doorbell - Battery-powered with Head-to-Toe HD+ Video - Satin Nickel” was received, I couldn’t wait to install it. The Ring Doorbell is pure class! It is very well manufactured and comes with mounting hardware. In my particular case I was able to utilize the predrilled holes in my wall, which made the mounting process a snap! The product is capable of a “hard-wire” installation however I opted for battery use. Upon charging the battery and downloading of the Ring app, I was ready to rock and roll. The Ring app is highly responsive and I encountered no quirks or hiccups! The app is easy to use and is very straightforward. The Ring Doorbell has several customizable settings, some of which are sensitivity and zone. The video quality is fine and my only concern is backlighting. My front door has an overhang, therefore my subject is in the shade and the area directly behind is full sunlight. Depending upon the day, the brightness, and cloud cover will dictate how well you can see the person in the video. The consumer should be aware that you have to subscribe to “their” service that carries a monthly/yearly service charge. This service allows for the storage of your recordings. Overall I am happy with this product. Ring continues to be the industry leader. Fantastic product and I’m very happy with its design, looks and operational capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 4 out of 5 stars

    Because It's Ring...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far Ring's best battery doorbell. Is it their best doorbell? No: hardwired will -- almost -- always be better, because hardwired issues features that cannot be sustained by a battery, such as longer recording features, more sensitive motion ability, and even, now, their new firmware is able to detect such sounds as dogs barking. The video quality on this doorbell is better than their best hardwired doorbell, but still doesn't reach 2K, which is something all Ring fans have been asking about, and is most likely yet to come for a while. This battery doorbell also is truly head-to-toe, and still has great video quality. It offers most features that their top hardwired doorbell offers: bird's eye view detection, motion sensitivity adjustment, etc. And, I hardwired mine via a hardwire adapter that now has 24/7 power, and because it's battery -- thus unlike my truly hardwired Ring doorbell that I have on my other door -- this one will have backup battery in case the power goes out for a bit. My top reason for being a Ring security user is this: the integration of devices, let alone their user interface's simplicity. It's so easy to link devices, with this battery doorbell included, to send pings to specific cameras to start recording, sound their sirens (this doorbell does not have a siren), turn spotlights on, etc. Overall, it's 5 stars as a Ring product, and 4 stars as an overall product. Ring offers some of the best features, especially their user interface and device integration that most DIY security companies will never figure out, but still lacks the fundamental 2K video capturing. 4.4 stars overall as a product: 4 stars on this review because Best Buy doesn't let me select "4.4".

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MaxMaker.

      Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Battery Doorbell Pro and that the included features are meeting your needs and expectations. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. Please check out our Ring Community webpage, "Feature Request Board," to share your valuable suggestions for the 2K resolution. As always, we will continue adding new features that make sense for our members and our mission. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Field of view

    Rated 5 out of 5 stars

    Good Video Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a previous model and this is definitely better. Field of view is great, options to control motion detection help unwanted alerts, package detection has been wonderful, and talking to guests through the phone app has worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely absolutely love my ring camera! It has great quality video and it is very easy to use on the app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Good image and performance. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Perfect for apartments!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our apartment is face the Main Street and after we had our packages stolen we had to get a camera. This works great!! The installation is very simple and straight forward to use. The video and audio quality is great!! Only downside is the subscription aspect but it’s not too pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ring cámara

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works very well and battery last me a long time

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Video quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is clearly an upgrade from our first gen Ring doorbell. Wider camera view and clearer picture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Doorbell Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The quality of the video is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 3 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reasonable, easy to install and setup. Distance for motion is less compared to older models. The head to toe view is nice, quality is okay, could be a higher resolution to better read license plates or name tags. The AI in calling out a person for motion can be nice. Could have stuck with my older model from 8 years ago and bought a new battery as video quality wasn’t much different besides lack of head to toe. Otherwise it does what’s intended to do.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Abond.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      All the best,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Field of view, Video quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than the previous version. Video is clear and wide frame really good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell pro review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell Pro camera has truly impressed me with its sleek design, reliable performance, and advanced features. The video quality is crystal clear, enabling me to monitor my front door with ease. The motion detection and two-way audio make it a top-notch security device, allowing me to communicate with delivery people or keep an eye on any suspicious activity. Installation was seamless and the app is user-friendly, providing me with peace of mind whenever I'm away from home. Overall, the Ring Doorbell Pro camera is a phenomenal choice for enhancing home security and convenience. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but too expensive for a doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Good video quality - Comes with a wifi chime that easily connects - Notification for someone ringing and approaching the door (when amazon delivers packages) - works well with Wifi, ours is pretty close to wifi router Cons - Too expensive, $100 for the ring + $50 for the chime, and then every year you have to pay $50 more for it to save the videos it captures, otherwise there is no video history - it is a bit too big and bulky compared to nest

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Houman.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Front door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures are very clear and battery last long. Better than the second one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised battery life lasts a long while and picture is quite clear. I will say the needed subscription is a little annoying though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, good battery life. New feature to describe what’s in front is great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Very good camera, minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera! The only thing that made me take a star away, is that sometimes it does not record movement. It has not been a problem yet, but could potentially be one. I also think you might can tweak the settings a little to help w this problem. However, it is hard to find where you can do that! Other than that one issue, I love the ring app and the camera!

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi AlyssaM.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell Pro to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Battery Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.

      It sounds like your Ring Battery Doorbell Pro is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Battery Doorbell Pro functioning as intended. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."

      Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
      Tap the menu (≡) on the top left.
      Tap "Devices."
      Tap the device that you want to adjust.
      Tap "Motion Settings."
      Tap "Smart Alerts."
      Tap "Enable Feature."
      Tap "Continue."
      Select the notification options that you want for "Person" and "Other Motion."
      You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
      After you've adjusted your settings, tap "Done.

      We invite you to reach out to our Community if any additional information is needed regarding your Ring Battery Doorbell Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Sincerely,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install then download the app. Very clear picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Easy to install and excellent video quality

    I would recommend this to a friend
  • Pros mentioned:
    Field of view

    Rated 5 out of 5 stars

    Ring pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Ring doorbell pro to replace/upgrade older one (still working) really like the enhanced features and the A I description with each alert. The head to toe view is really good feature.

    I would recommend this to a friend
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