Customer Ratings & Reviews
- Model:
- B0B2BY4ZG7
- SKU:
- 6572256
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Battery Doorbell Pro's excellent video quality, ease of use, and straightforward installation. Many appreciate the long battery life and wide field of view, enhancing both security and peace of mind. The app is also praised for its user-friendliness and convenient remote access to video footage. A potential drawback mentioned is the need for a subscription to access certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Excellent camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera, great quality, live video recording day and night with very good night vision.
I would recommend this to a friend - Pros mentioned:Overall performance
Great doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was just what I was looking for. Easy to install and works well.
I would recommend this to a friend Ring pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Ring doorbell pro to replace/upgrade older one (still working) really like the enhanced features and the A I description with each alert. The head to toe view is really good feature.
I would recommend this to a friendLove our Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Ring Doorbell. Had a little bit of trouble setting up but it was our fault. We didn't delete the old from the app before installing the new one. We called customer service and they walked up through setting up the new one.
I would recommend this to a friend- Pros mentioned:Overall performance
Doorbell pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy for this purchase worked great the chime and this works great together thank you
I would recommend this to a friend - Pros mentioned:Video quality
Ring doorbell pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it is very good it clear video is very clear
I would recommend this to a friend - Pros mentioned:Video quality
Ring camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the. Ring doorbell. Awesome view.
I would recommend this to a friend Quick notification
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this door bell the response is quick when someone is at the door my old camera door bell had lots of lag. Wish it picked up packages against the house better but overall really good. Easy to install and good picture
I would recommend this to a friendBrand response from Ring
Posted .Hi jimmy.
Thank you for sharing your experience with us. We understand how critical it is for your Ring Battery Doorbell Pro to detect motion accurately so that you can be alerted within the Ring app to any motion activity around your home. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
I would be happy to address your concern regarding the issue that you are experiencing with detecting package. The Ring Battery Doorbell Pro has Package Detection capabilities as part of its Smart Alerts feature. To improve package detection against your house, you can adjust the Package Zone and sensitivity settings:
1. Open the Ring app and go to your doorbell's settings
2. Tap Motion Settings
3. Tap Smart Alerts
4. Under Package, tap Customize
5. Select Package Zone to adjust where your doorbell detects packages
6. Select Package Sensitivity to find the right balance between missed deliveries and unwanted alerts
For best Package Alert accuracy, it's recommended to set Motion Sensitivity to the highest setting, though this may affect battery life and increase notifications. Note that Package Alerts work best with medium-to-large shipping boxes. Smaller items like envelopes, tubes, small boxes, and food deliveries might not be detected as effectively.
If any additional information is needed regarding your Ring Battery Doorbell Pro, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring
- Pros mentioned:Ease of use, Video quality
New Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly and easy to install. Excellent picture quality. The neighborhood alert is a nice extra.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Ringing in a new doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell is very straightforward to install and easy. The picture quality is very good and I am happy with the product so far.
I would recommend this to a friend - Pros mentioned:Video quality
Best doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, best doorbell and secure I like it . Video quality is good , night vision too . Highly recommend
I would recommend this to a friend Nice view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this was the right camera for doorbell But after a few days ... i think uts a very good fit Have 2... front and side. Works great
I would recommend this to a friendGreat product and affordable prices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to orher prices at other stores that i visited, this was the most reasonable price i could find. Very affordable and good quality. I also enjoyed the car side pick up option, which was very reliable.
I would recommend this to a friend- Pros mentioned:Video quality
Ring Pro doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The night vision is great. That was the only issue I had with my old one. This one tops it, the pictures are clear and was easy to install
I would recommend this to a friend - Pros mentioned:Field of view
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Recordings are clear and the view is great.
I would recommend this to a friend - Pros mentioned:Video quality
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell is pretty, easy to use and loud enough to hear. I appreciate the video. Worth the money.
I would recommend this to a friend - Pros mentioned:Battery life
It’s only slightly better than to older model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but not that much better than the older model. I was expecting it to be much better for the price difference. I do like the battery charging and replacement way better than taking the whole camera off to charge it.
I would recommend this to a friendBrand response from Ring
Posted .Hi CrystalR.
Thank you for taking a moment to leave your review on the Ring Battery Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
It sounds like the Ring Battery Doorbell Pro was not what you expected. We wanted to share with you some of the key features that the device offers. The Ring Battery Doorbell Pro is Ring’s most advanced battery-powered doorbell, loaded with cutting-edge image clarity and security features. The Battery Doorbell Pro offers 3D Motion Detection, 1536p video, Two-Way Talk & Quick Replies, Low-Light Sight with Color Night Vision and Alexa Greetings.
For more information on your Ring Battery Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Video quality
Good camera but poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good but not continuous in image. Battery life is terrible. I was led to believe it would have lasted longer. When I spoke to a neighbour that I got the wireless for the camera she said it will be a pain to constantly charge battery and she was correct. In addition the screw to hold the cover is tiny and there is only 1 in the packet.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi DoreenN.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell Pro to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Battery Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Also, it sounds like you did not find the security screws for the device in your package. The Ring Battery Doorbell Pro comes with the following screws included in the box:
* Mounting screws
* Security screw
* Short bracket screws
* Medium corner mounting screws
Please double-check the inside pocket of the packaging to ensure that the plastic bag with the screws is not hidden in the cardboard. If the screws are not included in the package, please contact our support teams.
Ring cameras are designed to record short clips triggered by motion, rather than continuous video. This means that once an event ends, the recording stops, and a new clip begins when motion is detected again. Because of this design, the video may sometimes appear to jump from one activity to another with less continuity.
In addition, Wi-Fi signal strength can also impact video performance. To improve continuity, we recommend following these steps in the Ring app: Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Reboot your Ring doorbell or camera by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
For more information on your Ring Battery Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Good bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good one and support 2.4 and 5G so i dont need to worry about wifi problem. I tried with plus but could to join my wifi. So, use pro... it is a good one.
I would recommend this to a friendRing brings user satisfaction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the Ring doorbell. It was easy to install, and easy to recharge the battery.
I would recommend this to a friend
