Customer Ratings & Reviews
- Model:
- B0B2BY4ZG7
- SKU:
- 6572256
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Battery Doorbell Pro's excellent video quality, ease of use, and straightforward installation. Many appreciate the long battery life and wide field of view, enhancing both security and peace of mind. The app is also praised for its user-friendliness and convenient remote access to video footage. A potential drawback mentioned is the need for a subscription to access certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ring camera works perfect. Great choice and perfect for my use.
I would recommend this to a friend Love it .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great quality on point with video recording
I would recommend this to a friend- Pros mentioned:Video quality
Ringer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear View Perfect Camera For Receiving Packages If Your Not Home
I would recommend this to a friend - Pros mentioned:Video quality
Best camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera and company. Great vidio management experience
I would recommend this to a friend - Pros mentioned:Battery life
Love it!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that it is battery operated and does not need to be wired. Batteries have last 4 months without having to be recharged and we have it set to sensitive
I would recommend this to a friend - Pros mentioned:Video quality
Awesome doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected. Birds Eye view is an awesome feature.
I would recommend this to a friend Ring doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy it is a must have definitely recommend that you buy
I would recommend this to a friendRing doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ….:;;))))))))))))))))))))))))))))))))))))))))))
I would recommend this to a friend- Pros mentioned:Video quality
Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great picture. I can't see out of the peephole on my door so this is perfect so I can see who's at the door before opening. Also when packages are delivered!
I would recommend this to a friend - Cons mentioned:Subscription
Great Security Ecosystem!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Doorbell works extremely well and is seamless to install and operate. The only issue is that you have to have a monthly subscription to get it to work well, which is tough to swallow after already buying an expensive video doorbell.
I would recommend this to a friendBrand response from Ring
Posted .Hi DeanC.
Thank you for taking the time to share your experience with us. We are happy to hear that you are enjoying the functionality of the device. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We understand the importance of having all relevant product information prior to purchasing. The Ring Protect Plan provides valuable capabilities, such as accessing paid features and the ability to save, download, and review footage captured by your Ring device. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like there was some confusion regarding the optional Ring Protect Plan. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Ring Doorbell Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door bell. Does everything required. Rings when someone at the door, speaks for leave a message, great picture
I would recommend this to a friend VERY HAPPY - excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY happen with this purchase! The video interface is robust, and has a lot more features than the prior Arlo smart doorbell I purchased.
I would recommend this to a friendRing the Bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. Works great and the technician at Best Buy was very helpful.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just moved into a new neighborhood and now I feel a lot more protected in my new home. Very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Video quality
Ring, doorbell, Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase Crystal clear picture and audio is fantastic. I would highly recommend this purchase for anybody who is interested
I would recommend this to a friend No more crackheads!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can literally talk to the crackheads trying to break in as they do it!!!! Incredible. Kept them tied up long enough to get the KGB there before any items came up missing.
I would recommend this to a friend- Pros mentioned:Ease of use
Ring Doorbell is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to install. No issues so far and it has been over a month.
I would recommend this to a friend - Pros mentioned:Video quality
Nice product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera quality I would definitely buy more thank you
I would recommend this to a friend Ring NOT Blink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. It works! I had First purchased Blink. Blink did not work well at all. Blink had terrible customer service. Avoid Blink go Ring!
I would recommend this to a friend- Pros mentioned:Video quality
Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera doorbell. Picture could be better from a distance.
I would recommend this to a friendBrand response from Ring
Posted .Hi MJ81.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Battery Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
For more information on your Ring Battery Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
