Customer Ratings & Reviews
- Model:
- 8AC1PZ-0EN0
- SKU:
- 6396015
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Chime Pro's ease of use, helpful night light, and sound quality. The device is also praised for its ability to extend WiFi range and provide good signal strength. However, some customers find the Chime Pro to be a pricey add-on and note that it is only compatible with Ring products.
This summary was generated by AI based on customer reviews.
Ring Chime Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the security that the Ring Chime Pro gives me. I can now hear when someone rings the bell.
I would recommend this to a friendConnextion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good iteam it really improved the connection to my ring camera and now it doesn’t disconnect
I would recommend this to a friendChime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bridges the gap between my router and ring doorbell. Works great.
I would recommend this to a friend- Pros mentioned:Night light
Not a real extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a real Wi-Fi range extender, will only extend Wi-Fi for ring products. The video doorbell pro 2 won’t connect to the chime pro either. Night light is cool
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Rodney,
Thank you for leaving a review. Here at Ring, we understand how critical it is for your Ring Chime Pro to work as intended. It's a key component to ensure all connected Ring devices have a strong signal, along with providing an internal audio effect through your home. We are here to lend some assistance.
Based on your review, it seems that you are having trouble with your Ring Chime Pro extending your wifi signal. When this happens, we recommend moving your Chime Pro. The ideal placement for your Chime Pro is about halfway between your wifi router and the device it’s connected to.
Wifi extenders work best with devices that won’t be moved, and ideally, the maximum distance between the router and the device should be under 30 feet. If the distance is greater than 30 feet, you might need a different solution to a weak wifi signal, like a mesh network instead of a wifi extender. A wifi router creates a single access point that broadcasts a signal. The further the signal has to go, the weaker the signal gets.
For more information on troubleshooting your Ring Chime Pro, please see our help center
article: https://support.ring.com/hc/en-us/articles/360052520292-Using-Chime-Pro-Placement-Test-to-optimize-your-wifi
For any additional questions or concerns regarding your Ring Chime Pro, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon.
Thank you, Jamila with Ring.
Couldn't get live view to work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace the earlier version of the Chime Pro. The older model worked fine but was 2.4 GHz only. Then one day it just died. I decided to replace it since the wifi signal at the Ring Pro doorbell was only marginal. The new unit arrived and I set it up the same day. I first tried 5 GHz for its faster network speed but the RSSI was too low. This seemed odd since the AP was only about 15' feet away. I have no other problems with other devices connecting throughout the house, only this one. So I decided to just go with 2.4 GHz. Connected fine, good RSSI, but no live view. It would record the live view video but wouldn't play in the iphone app or the PC app. Did I mention the AP is only about 15' from the Chime and the Ring Pro is about 6' from the Chime?! I reset everything including the AP multiple times. I finally gave up and hooked up a spare AP closer to the Ring Pro doorbell bypassing the Chime and connecting directly to the home wifi. I can get live view to work now. The Chime Pro was supposed to improve the doorbell cam performance but actually made it worse. Something wrong here.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello HomeDepotCustomer, We understand how important it is to experience a reliable connection to your home security devices. The Ring Chime Pro is intended to help better your connection to Ring doorbells and cameras. With proper placement and the Chime Pro Network, you should notice a significant difference. Our team is here to ensure that is the case. Placement of your Chime Pro is key. For the initial setup of the Chime Pro, place it within a 20 feet radius of your router to ensure a successful setup. Once the unit is set up, move your Chime Pro halfway between the router and the Ring device. If your Chime Pro has trouble re-connecting, then it might be due to interference. Some things that can cause interference include (but are not limited to): * Materials such as stucco, brick, or concrete. * House appliances such as microwaves. * Electronic devices such as televisions, game systems, or wifi enabled devices. To ensure best performance, please test a few different locations. You’ll find that one area provides the best performance. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
Working as stated
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my ring doorbell, put one in the living room as well as the bedroom
I would recommend this to a friendWifi extender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute door bell chime, with wifi extender in it. Has different sounds to let you know people are here!
I would recommend this to a friendChime Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought a Ring Spotlight camera for outside my garage, it kept telling me poor connection error message. So I bought the chime to boost my connection and voila! Problem solved!
I would recommend this to a friendGreat piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is wonderful. It really reaches to the desired areas that I need.
I would recommend this to a friendHappy Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One happy customer here with this purchase of Ring Chime Pro! A necessary addition to my Ring house security and protection.
I would recommend this to a friendRING CHIME
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already gave this item a rating,I had to buy a second Chime for a veteran who was an Artillery Sgt. Good product to combine with the Ring doorbell.
I would recommend this to a friendChime pro
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well as a WiFi extender. Does what I needed it to do!
I would recommend this to a friendRing Chime Pro
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Great incase you dont have your notifications on your app. Would buy again.
I would recommend this to a friendA MUST have to go along with the Ring Doorbell2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Ring Doorbell 2 got a little sketchy with the wifi signal. Once I added this, there was never an interruption on my doorbell. I highly recommend purchasing this when you get your doorbell.
I would recommend this to a friendPleasant chime
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, especially useful if you’re in another part of the house. Wish there were more sound options but it does what it’s supposed to do.
I would recommend this to a friendJ&J
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This definitely keeps my Ring camera and doorbell connected all the time. I don’t have to worry about poor Wi-Fi connection.
I would recommend this to a friendPerfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My actual doorbell stopped working and I have the ring camera. This was a great addition to add the doorbell chime. I change it for the holidays as well.
I would recommend this to a friendGreat and Recommendable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product it helps with the wifi to get to my other ring products seamlessly. It might take some time to fully install but great overall.
I would recommend this to a friendMy Little Ring Helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. I like the light ! I put it in a hall way, so the light is usefull to me.
I would recommend this to a friend- Pros mentioned:Sound quality
Chimes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chimes well, notifies us when someone is around the premises
I would recommend this to a friendBrand response from Ring
Posted .Hi ArleneZ.
Thank you for taking the time to share your experience with us.
At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are pleased to read that you are enjoying the benefits of having a Ring Chime installed! The Ring Chime has a sleek new look that meshes well with any decor, as well as a new LED indicator so you know if it’s online. When plugged into a standard wall socket, the Chime produces an audio signal whenever you receive an alert from a Ring device for motion and doorbell announcements.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.