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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3537 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire Chime's ease of use, excellent sound quality, and straightforward setup. Many appreciate its volume options and range, while some experienced connectivity issues or minor delays. Positive feedback also highlights its compatibility with other devices and customization features. A few users mentioned challenges with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,536 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always lose connection and I put it next to my Router And 10 feet away from the doorbell

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought with doorbell and it has never connected to network. Tired of trying. It was a waste of money

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Mjudd,

      I am so sorry to hear about this poor Ring experience. Your Ring device should hold a stable connection to your WIFI network. Would you be so kind as to email me at [email protected]?
      I would appreciate the chance to assess and resolve the connectivity issue that you are encountering.

      Thanks,

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring

  • Rated 1 out of 5 stars

    Difficult to sync.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous attempts I still have been unsuccessful in syncing the Chime device to my Ring doorbell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not necessary for purchase If app is used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not necessary to purchase because the ring app alerts come to your phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Ring doorbell because software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we returned the Ring Doorbell due to the software not working, we had to return the Chime.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Runningplanet, I'm sorry to hear this about your Ring experience. Would you kindly reach me at [email protected] today so that we can follow up on your CS tickets and provide some options for you? I'd appreciate your time! Ring

  • Rated 1 out of 5 stars

    Not very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer something else. Not recommend. WE had problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit would not keep connection with wi-fi. Required reprogramming each time.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Yangbon,

      Hmm, this does not sound right. Your Ring device should hold a stable connection to your home WIFI network. Would you please email me at [email protected]?

      I would appreciate the chance to investigate this for you further so that I can provide you with the best possible resolution.

      Kaitlyn R., Customer Satisfaction Specialist
      [email protected] Ring

  • Rated 1 out of 5 stars

    Fair, not really of much use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. Not loud enough, wish we wouldn't have bought it. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi BBBuyer,

      Oh no, I am so sorry to hear this, I would, however, appreciate the chance to resolve this for you. Would you be so kind as to email me directly at [email protected]?
      I would like to learn more about the issues that you are encountering so that I can work to resolve them for you.

      Thanks,

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring

  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few months, stopped working, will not reset, Waadter of $49

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, electricity hookup should be 1ST on pkg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FIRST thing the packaging should state-ELECTRICAL HOOK UP AND WIRING REQUIRED.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Michconsumer,

      I'd like to connect with you to address your concerns/inquiries about your Ring Video Doorbell - would you reach me at [email protected] today so that we can improve your Ring experience? I would appreciate your time and look forward to hearing from you so that we can turn this around in hopes to keeps you a part of the Ring family.

      Thank you,
      Jennifer F., Customer Satisfaction Specialist
      [email protected] Ring

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a reliable product at all. Waste of money. Returned it

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Awful,

      I'm sorry to hear about this poor experience. Would you kindly reach me at [email protected] today so that I can provide additional options as well as follow up on your return? I would appreciate your time and this second opportunity.

      Thank you,
      Jennifer F., Customer Satisfaction Specialist
      [email protected] Ring

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Must have for Ring Doorbell owners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the Ring Doorbell, you need this add on. It's great to have the app on your phone, but there are times that your phone is off/muted or just not around you. If that's the case and someone rings your doorbell, you wouldn't know that someone is at the door. Super easy to set up (less than 5 minutes). I wish it came in a different color - it's kind of ugly, but we just plugged it in behind the couch. The ugly factor is the only reason it got 4-stars... otherwise it would be 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the doorbell and the extended chime. I had zero problems connecting to my Wi-Fi in fact the whole process was rather easy. It works completely fine!! I would recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Excellent chime to hear ring indoors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have an indoor chime so I could hear the bell even if I wasn't by my phone. It's small, compact, set up was fast and super easy. I like that I don't have to worry about batteries and can place it in any outlet I like. In the app you can even choose to silent the chimes if you're putting the baby down for a nap and don't want to be disturbed, which is nice. The only thing I would like to see is an update so you can choose a different ring tone than the standard chime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing with the door bell not using the iring alone

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice little add on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an old house where the doorbell no longer had power to it or the chime. Once we had our Ring 2 installed, this was an obvious add-on that was easy to use and convenient to move about the house as our needs have changed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must purchase for doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase the Ring Doorbell then this is a must, that's unless you get the package that includes one. It sounds pretty loud for our small house. Get two if you have a two story home. Place close to wifi where it works off of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell where you can't hear the mechanical one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there a place in your home that you can't hear your mechanical bell and you have a Ring or Ring Pro doorbell? Then adding a chime is simple and you can place it anywhere there is an electrical outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected! Great addition to my Ring Doorbell!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, better than wat I thought since I can’t hear when sum one at the door !

    I would recommend this to a friend
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