Customers find value in the easy setup, privacy cover, and video quality of the Indoor Plug-In 1080p Security Camera (2nd - Generation). They appreciate the clear picture, motion detection, and night vision capabilities. However, some customers express concerns about the subscription requirement for recording and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,431 reviews
Rated 4 out of 5 stars
How to catch a coon!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera works very well which was surprising considering how lightweight it is. You can use it in the dark or with lights. I recommend this product.
I would recommend this to a friend
Rated 5 out of 5 stars
Best buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great store to buy at and generous people and kind
I would recommend this to a friend
Rated 5 out of 5 stars
Ring Indoor Camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gives added security if someone breaks in. Crystal clear view.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Indoor Cam (2nd Gen.)! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach to our community if any additional information is needed regarding your Ring Indoor Cam (2nd Gen.).
Thank you, Melissa from Ring.
Rated 5 out of 5 stars
Ring camara
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good product recommend to everybody very good purchases
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring SIndoor Cam (2nd Gen.)! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Indoor Cam (2nd Gen.).
Thank you, Melissa from Ring.
Rated 4 out of 5 stars
Gets the job done
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Quality, it can be mounted anywhere do to its weight and size. Only flaw for me is the audio output.
One died after only 18 days. No SD local recording
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my honest review for the 2 Ring Indoor Plug-In 1080p Security Camera (2nd - Generation), which I purchased at Best Buy on Oct. 5, 2023 at the then Sale price of $29.99 (regularly $59.99).
Not even 30 days yet, and one of the Ring totally stopped working on October 23. I was unable to return it, I was told that the return period ended on Oct 20, 2023 (not even 30 days yet).
There's not too many things you can possibly do to troubleshoot why the Ring Indoor Plug-in cam just suddenly died. The only thing you can do is to press the button on the top center, and that was not responding at all. So I did the process of elimination on the power cable -- I replaced the cable from the good camera, still not working; I then replace the usb adapter from working camera, still not working. I tried holding the center button several times at varied intervals and many countless attempts but nothing happened. It's totally unresponsive.
I bought this Ring indoor camera after I read the Forbes review on this product but later found out there are so many important things the writer didn't mention or more likely intentionally omitted on that biased review. One of them notably is that Ring Indoor Plug-in camera does not have the capability to store recordings locally on a memory card, it does not have a memory card slot. And the other specially important thing -- you are totally dependent on the cloud subscription of $3.99/month/device for Basic (so for 2 cameras it costs 7.98/month) or you can opt for Plus Subscription which is $10/month for all your Ring devices at one location, or Pro Home Security subscription at $20/month for all your devices.
Even for the sale price of $29.99 it's way too expensive for that price and totally not worth that price. There are so many other better products. I thought I did my due diligence before purchasing Ring Indoor camera but I relied on a biased review instead of comparing the features with other possible camera alternatives.
I didn't want to buy another Ring Indoor camera to replace the dead one. So I opted for a competitor camera which costs only $16 at the time (even at it's current price of $19 is a much better if not best buy than Ring) and have way more better features than this Ring indoor camera. Competing product has a microSD slot which allows you to record locally and provides a Free Basic plan subscription, or you can subscribed to their Cam Plus, Cam Protect, and Home Monitoring. The other competing cam obviously is a better choice than Ring Indoor camera. I just trashed away the 2 Ring Indoor cameras.
Disclaimer: I do not work for neither Ring nor competing products and I received no compensation from either one. I was invited by BestBuy to participate in a raffle if I do a review on this item which I purchased. What I share here is my honest review irregardless of whether I win the raffle or not.
Hi Liban. Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Indoor Cam (2nd Gen.) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Indoor Cam (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like the device is not performing as intended. Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, a built in siren, a power cable/adapter, and an included removable Privacy Cover. A tone will sound when the cover is secured and active.
If your Ring Indoor Cam (2nd Gen.) isn’t working after you plug it in, we recommend following these steps: Try another outlet in case the one you’re using may be faulty or associated with a light switch. Make sure the micro-USB cord is securely attached to the port. Press the reboot button or use the reboot feature in the Ring app if the camera is out of reach. If the device remains unresponsive, press and hold the setup button on top of the camera for 10 seconds. Allow a full 60 seconds for the camera to power back on after the reset is complete.
If you still have the device in your posession, we invite you to reach out to our Community for more information. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
Thank you, Melissa from Ring.
Rated 1 out of 5 stars
Don’t buy if you won’t also subscribe for $100/yea
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is great. Thats where the positives end. It’s so light weight it’s hard to get it to stay in the spot you want. The weight of the cord will shift, or a mouse will sneeze, and then you’re an hour from home and now looking at spotted lantern fly rub it’s felony existence in your face as it climbs up nana’s face on canvas instead of watching your dogs as they question their life choices. After the 30 day free ring protect trial (so make sure the return policy is longer), you find out your camera is pretty much useless. It can’t even record and store for just a day. All you can do is login live. Mine keeps jumping off of wifi as well. The privacy blind is nice, but it’ll say it’s closed even when it’s open. And every time you close it, you have to wake it up and put it in setup mode, then the connecting back to the internet. Sometimes it’s quick and painless, other times not so much. These cameras need more weight to their bases. They’re cheap, lightweight plastic. They also need various mounting brackets. When the privacy cover opens, it should immediately reconnect it to wifi. But the biggest problem with ring products is paying $100 a year to be able to use the basic features of products you already spent hundreds on is ridiculous. Do 24 hour storage for free. If you want more, then buy more. I’ll be checking out other alternatives. I already returned these.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hi DogMom.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Indoor Cam (2nd Gen.) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home.The features and technology provided by the Ring Indoor Cam (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are experiencing issues with the device in regards to installation and connection. Indoor Cam (2nd Gen.) is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Ring Indoor Cam (2nd Gen.) can be mounted anywhere indoors on its own stand or can be mounted to a wall or ceiling. We recommend that you follow these steps for wall and ceiling installation: Slide down to unlock and remove the mounting plate. Install the mounting plate. Slide Indoor Cam onto mounting plate. Adjust the camera angle.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
Usually, devices falling offline repeatedly is related to poor WiFi connectivity caused by signal fluctuations, channel congestion, or data loss. To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
If any additional information is needed regarding your Ring Indoor Cam (2nd Gen.), please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you, Melissa from Ring.
Rated 3 out of 5 stars
Ring camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice, good price very good camera but very difficult to use
Thank you for taking the time to share this feedback with us. We are pleased to hear that you are enjoying the benefits of having a Ring Indoor Cam installed in your home.
At Ring, we want to ensure that you have the best possible experience with our products. The Ring Indoor Cam is designed with ease of use in mind. We would love the opportunity to work with you to ensure your device is functioning as intended and answer any questions you may have.
It sounds like you have some concerns with using the Ring Indoor Cam in the Ring app. The Ring app is a powerful piece of software and the command center for all of your Ring devices. We recommend taking some time to learn all about the Ring app and what its functions are to get the most out of your devices. Visit our support center for an introductory guide to the Ring app: https://ring.com/support/articles/1xwxr/Features-and-Functions-of-the-Ring-App.
Ring Community was launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out if any additional information is needed regarding your concern.
All the best, Nicole from Ring.
Rated 1 out of 5 stars
Poor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this camera is only one month old. Broken after one month and doesn’t connect my wi fi
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Indoor Cam (2nd Gen.) online and working properly so you can keep your home secure. The features and technology provided by the Ring Indoor Cam (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not operating as expected. Indoor Cam is a small security camera specifically designed to be used indoors to foster security in your home. If your Indoor Cam (2nd Gen.) is not powering on after you plug it in, we recommend that you try these troubleshooting steps: Try another outlet in case the one you’re using may be faulty or associated with a light switch. Make sure the micro-USB cord is securely attached to the port. Press the reboot button or use the reboot feature in the Ring app if the camera is out of reach.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Indoor Cam (2nd Gen.). The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you, Melissa from Ring.
Rated 4 out of 5 stars
ring plans need work
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So i will start off saying that ring cameras seem to work fairly well.. if i were to have one complaint though it would be that there is no option on setting up additional cameras at a later date to deny a trial. Ring forces a trial on all new and existing cameras with no option to go back to your plan you are paying for already. I know this seems like a non issue, but to me it is as it shows an orange popup every time you open the app saying that your ring trial ends in xx days. and since i have paid for a plan that covers unlimited cameras i should not have to see this message that i have to exit out of every time i open the app so i can see my cameras.... Ring customer service didn't even seem to care when i called to try to get my normal plan back early... they told me there was no way of going back early... If ring gave me more control of my plan and let me deny a trial when adding additional cameras later i would give a 5 star review..
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best, Miyuki from Ring.
Rated 5 out of 5 stars
Big improvements on Ring
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have gotten this Ring camera for my senior parent. It’s a great design. I was never a Ring fan but over the years, the improvements have been huge and became better than other brands I’ve used. There are so many little details of things needed for daily use in the app. The options in the app feels like they went through a really good research. It really has customers in mind. Love the option now they have for 24/7 recording which there’s a subscription fee. The design of this product is amazing. You can see a wide view and option to close the camera by flipping the cover that’s attached to the camera for privacy. Great design. The quality of the images is crisp and clear. This product has helped me a lot to watch my senior parent.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Given the fact that crime is becoming prevalent, in this era, it is wise to invest in surveillance. This amazing camera allows you to get the whole picture. There are many features, including the following: real time alerts, privacy, and versatile mounting options. It is easy to install and access, as well. I highly recommend this popular ring camera for your protection.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ring Indoor Plug-In 1080p Security Camera (2nd Generation) has been an absolute game-changer for my home security needs. This compact and versatile camera provides exceptional peace of mind and delivers top-notch performance.
First and foremost, the video quality of this security camera is outstanding. With its 1080p resolution, it captures crisp and clear footage, allowing me to see every detail with precision. Whether it's monitoring my living room, kitchen, or any other indoor space, I can rely on the camera to provide sharp and reliable video.
The setup process was a breeze. With its plug-in design, I simply connected the camera to a power outlet and followed the straightforward installation instructions. Within minutes, I had the camera up and running, seamlessly integrating it into my home security system.
The built-in privacy cover is a brilliant feature that adds an extra layer of convenience and peace of mind. I appreciate the ability to cover the camera lens when privacy is desired, ensuring that my family's privacy is always respected. It's a thoughtful addition that demonstrates Ring's commitment to user control and security.
One of the standout features of this camera is its compatibility with the Ring app. The app provides a user-friendly interface that allows me to easily access and manage the camera's settings, view live footage, and receive instant alerts when motion is detected. I can also customize the motion detection zones to focus on specific areas of interest, reducing false notifications.
The camera's wide viewing angle ensures comprehensive coverage of the monitored area. It captures a broad field of view, minimizing blind spots and ensuring that no activity goes unnoticed. Whether I'm at home or away, I can have peace of mind knowing that the camera has a watchful eye over my space.
Lastly, the customer support provided by Ring has been exceptional. They are responsive and helpful, addressing any questions or concerns I've had along the way. It's reassuring to know that I can rely on their support if I ever need assistance.
In conclusion, the Ring Indoor Plug-In 1080p Security Camera (2nd Generation) is a remarkable product that delivers reliable home security and peace of mind. With its excellent video quality, user-friendly app, and thoughtful features like the privacy cover, it stands out as an exceptional choice. If you're looking for a dependable and convenient indoor security camera, I highly recommend considering this Ring camera for your home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item arrived on time. I just plugged it in and added it to my other ring cameras. It works great and helps to give me ease of mind. I definitely recommend.