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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1530 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the camera's impressive quality, ease of use, and overall performance. Many appreciate the inclusion of a privacy cover, compact size, and reasonable price point. While the motion detection and night vision are well-received, some customers have expressed concerns about the need for a wired connection and potential connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,530 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to set up and install. Gives us an extra feeling of security when we are gone for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy we purchased it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchase! I have the camera inside the house, placed in a window with the camera facing the backyard. It’s providing the coverage we were looking for. Set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed for our Florida property. I can check on it when I am gone . The Camera was easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Ring Security camera. I can plug it in at different areas of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Ring subscription is unnecessary expense

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video quality but ring subscription plan is the worst. Its my camera and my wifi why should i pay for cloud storage unnecessarily, instead keep a memory card option to storage the video footage

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi PrudvirajV.

      Thank you for taking the time to share your experience with us. We understand the importance of having events recorded on your Ring Indoor Camera 2nd Gen. Being able to save, download, and review footage captured by your Ring Indoor Camera 2nd Gen is a valuable feature of the Ring Home Plan. We are happy to hear that you are enjoying the functionality of the device. While subscribed to one of our Ring Home Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Ring Ring

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my third purchase of a Ring product, so that should be enough said.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is why it’s 4 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it so far. Of course I’d like if Ring updated their camera quality to 2k at least, instead of 1080p. Overall this is an Amazing product.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi DeandreK.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Karaoke all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves the karaoke machine. She can't stop her from singing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an issue yet works great thinking of buying some more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Ring owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Ring and love it so far. After amounts of work doing reviews, and asking questions a Best Buy associate was there to give me her recommendation and advice for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy setup and gives ease of mind

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the Ring cam and ease of use. Just wish the cover didnt feel so flimsy.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi adrianv.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera view is very clear and we love it ! We love the fact you can just slide the little plastic piece to cover over the camera from when you don’t want to be recoded.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Valuable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gift for those that may need to watch a roaming pet while out of town.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JayH.

      Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring Indoor Cam (2nd Gen.). At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We invite you to reach out to our community if any additional information is needed regarding your new Ring device. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.

      Thank you,
      Melissa from Ring. Ring

  • Rated 4 out of 5 stars

    Works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Was able to keep an eye out. Lots of customizable features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New addition to my Ring Cameras. I love it's range of coverage, and it was very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Ring assessory

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as pictured very clear camera easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgrade needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Not too excited avout upgrading my plan because inhavevtwo devices tho

    I would recommend this to a friend
  • Pros mentioned:
    Privacy cover

    Rated 4 out of 5 stars

    I'm Cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cam It just got a cord which mean I need to be close to a outlet. I love the privacy cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog watcher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally watch my dogs while I'm at work.This is great

    I would recommend this to a friend
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