Customers are pleased with the camera's impressive quality, ease of use, and overall performance. Many appreciate the inclusion of a privacy cover, compact size, and reasonable price point. While the motion detection and night vision are well-received, some customers have expressed concerns about the need for a wired connection and potential connectivity issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,530 reviews
Rated 4 out of 5 stars
that's just the way it is.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it works fine for up close and recording. however, their
recording service is not good. you can't put a date in to see what happened that date. i have to scroll and scroll and scroll back through 10 days of videos just to get to that date. response: that's just the way it is. I will look for a different camera company.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great visibility even through windows, inside light may interfere. I feel much better about the security of my home and I can see who is at the house before I go to the door!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is great and is a good buy.
It does swiveling and is a great product for hideaway camera
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 3 out of 5 stars
Flimsy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish audio or 2 way talk worked better. You can barely hear anything it’s more of a phone call audio than a speaker one. Camera quality is good but could be better. Pay for what you get.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hi RosaR.
Thank you for taking the time to share your experience with us. We understand how important it is for you to have clear audio from your Ring Indoor Cam (2nd Gen.) so that you can effectively monitor your home. The features and technology provided by the Ring Indoor Cam (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security.
We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. Indoor Cam (2nd Gen.) is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, a built in siren, and a removable privacy cover.
We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or Live View). If your phone or tablet has poor service or internet, it could be affecting Live View or your video downloads. Try turning Bluetooth off, then open Live View or view a recorded Ring video.
Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Doorbell or Camera device. Tap the Device Settings tile. Tap Device Health. Under the Network section, you'll see your device's Signal Strength. If your Signal Strength (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open Live View in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then Devices. Choose your Doorbell or Camera device. Tap the Live View button. Check to make sure the microphone icon is enabled.
You can also press the green phone icon. If you have a Ring Protect subscription, you can view the recording to see what the audio sounds like.
Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then Devices. Choose your Doorbell or Camera device. Tap the Device Settings tile. Tap Privacy Settings. Make sure Audio Streaming and Recording is enabled.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Indoor Cam (2nd Gen.) The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.