Main Content

Customer Ratings & Reviews

Ring - Spotlight Cam Wire-free - White-Front_Standard

Ring - Spotlight Cam Wire-free - White

Model: 8SB1S7-WEN0SKU: 5936903

Customer rating

Rating 4.4 out of 5 stars with 1371 reviews

90%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
  • Rating: 1 out of 5 stars

    Error battery door

    Posted
    Lady
    • My Best Buy® MemberMember

    My spotlight cam all of a sudden started to show an error that the battery door was opened, it's not. The error message will not go away and to add to that problem we charged both batteries last week and they just went completely dead today. I'm going to call Ring tomorrow in hopes that the device is still under warranty.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    So far not impressed

    Posted
    Daenique

    I purchased the Ring Battery Operated Camera on a Firday. Four days later on a Tuesday we had heavy rain. The next day I notice that I kept getting a message the battery door was open. I checked multiple times and in fact the door was closed. Because of the error this caused issues with the camera functionality, the motion sensors failed to work and I wasn't receiving notifications but I was able to live stream. I took the camera down and I noticed condensation inside the camera lens so I immediately took the mount down and went back to Best Buy. So much for being waterproof....I am hoping it was defective. I received a new camera mounted it backup and so far will see how this one goes I am not confident it will go well. I gave 2 stars because the installation and set up was easy.

    No, I would not recommend this to a friend

    • Brand response

      Ring

      Hi Daenique,

      I am so sorry to hear about this inconvenient Ring experience. I would, however, like to ensure that your new Spotlight Cam Battery is up and running consistently to your expectations. Would you please email me directly at Kaitlyn.rosenthal@ring.com?

      Thanks,

      Kaitlyn R., Customer Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring