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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7391 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Spotlight Cam Wire-free 2-Pack. Many also appreciate the motion detection, night vision, and spotlight features. However, some customers express concerns regarding battery life and the product's cost. A few users also mention connectivity issues and short recording times as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 7,391 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Ring Cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Ring Spotlight Cam Wire-free with solar panel along with the Ring Video Doorbell 3. We were a little late to the Ring game compared to our neighbors, but it has been worth. We love the peace of mind that comes with the immediate alerts and the ability to do a live view whenever we want. We can even talk through the cam - it's loud and clear! And the spotlight is bright and turns on immediately when someone pulls into range at night. It has definitely been worth the purchase, along with the solar panel and the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Ring Security Solution.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Systems works great, very user friendly and provides the level of security my family and I wanted. The Best Buy Total Tech in home consultation was somewhat a hit and miss since this individual doesn't do the install and may not have clearly understood what was needed for a wired install. The Best Buy third party installer, totally understood what we wanted to do and even recommended using existing pre-wiring. The team of two did an excellent job with installation and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I bought two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the ring outdoor camera light combo works great. They complement the whole ring system. I use them for surveillance purposes they work great I went ahead and bought the unlimited device subscription and I plan on purchasing one more ring device I would recommend them to anyone over the other Wi-Fi cameras that are available

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ring Spotlight Cam Wire-free for surveillance because of the crime rate going up in my neighborhood. Although it's not a home security system, it brings peace of mind that it's watching @1080 resolution 24/7 (with notifications). Anyway, the install is easy, with clear instructions and the wi-fi connection is simple. It comes with one rechargeable battery with the option of a solar hook-up. I do however recommend puchasing a backup battery (dual slots available in camera) and use the settings to extend the battery life if you want. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring camera (battery)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. All you have to do is follow the step by step directions. Allows me to look at my property whenever I want and gives me notifications and alerts me of someone or something in a particular zone .( you can adjust to set your needs). I love them and I own 6 of the camera and two of the door bell type. I did invest in 4 solar chargers so I would not have to keep charging batteries. You will have to purchase a monitoring fee if you want to record events. I think it is about 100 dollars a year for unlimited devices. ( cheap enough)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Cam is a Winner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several other Ring cams and really enjoy how easy they are to setup and work just great to keep us informed as to motion on our property

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ring - Spotlight Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Spotlight Cam is a really good product. The only issue I had with it is that the battery expectations were way less then advertised. My battery is running out every 5-7 days very less than the 1-3 month estimates provided when I bought it. So, I ended up buying a solar panel today for the camera so I don't have to keep climbing up on the ladder and changing my battery. The video is crisp and the notifications are consistent. I did hire a Geek Squad technician to complete the installation and it was quick, well done, and he answered all my questions. Great product and great support, i would recommend it buy buy the solar panel for it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price I paid. Unfortunately this model is on its way out and it’s being replaced by another with color both day and night . Overall, still a great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great product, easy set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this camera and the quality of the video imaging.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camaras so great!! I love them,and they're very easy to install, but if you put light on at night, it'll die fast I recommend to buy an extra battery.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    All Kinds of Problems with Spotlight Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for about 5 days and they have failed horribly. Motion sensors do not work consistently. I have walked in front of the Spotlight Cams multiple times only to get it to activate, record video and send alert maybe 5 times out of 20. Made no difference adjusting the Motion Zone or Distance. When it does record video, I've noticed the first 5 to 10 seconds are pixelated until it clears up to produce a very sharp image. The Spotlight Cams lose Wi-Fi connection randomly. The app, under Device Health always show my connection as Good or Excellent. The Live View feature fails most of the time leaving you with a black screen with a constant rolling icon or it tells you your phone can't connect to the Ring. The Andriod app is Horrible and full of bugs. I'm Using a new Samsung Note 8 and the app has crashed, froze becoming unresponsive, failed to save selected Motion Zones and Distance. Just read the recent bad reviews for yourself on the google play store. It says it all. The batteries also don't last 6 months. Mine went from 100% when installed to 23% in 5 days. I could understand the batteries draining faster if Cams were working overtime being triggered and recording video often, but they are not. I would not recommend the battery operated Spotlight Cams in their current state. They fail miserably. These will be going back to BestBuy for a refund.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Road1,

      I am so sorry to hear about this unfortunate Ring experience, this is by no means the Ring experience that we intended for you to have. At this point, I would like to connect with you directly so that I can personally investigate the live view, motion detection and overall app malfunctions that you are experiencing. I understand that you have invested a lot of time, money, and energy in trying to get your Spotlight Cam to work and I would like to ensure that your efforts are not wasted. With that being said, if you would be so kind as to contact me directly at [email protected] I would like to get to work on drastically improving your overall Ring experience.

      I would appreciate your time.

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the product… very reliable.. the only catch is we have to recharge the battery. However, if we buy additional solar panel, life would be much easy..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camara we feel safe and work the way it’s supposed be

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation, Motion detection

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Simple installation and setup! Great cameras and super good views. Motion detection and motion alert … it has it all!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera. Little expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries take forever charge so be ready. Spare one highly recommended. Easy to screw into side of house and set up. Video quality is good and light is pretty bright

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Mjd77,

      Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.

      The rechargeable battery for your Spotlight Cam security camera may not need recharging often with normal use. This is dependent on a number of factors in your home environment, such as weather and the number of activities captured.

      You only need one battery for your Spotlight Cam to work properly. However, if you want extended battery life or don't want to experience any downtime charging the battery, a second battery is available for purchase.

      For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/.

      Thank you,
      Antonio from Ring Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last longer than I expected. A real good picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Gotta have this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are the perfect way to keep an eye on what is going on when you are not at home. Very easy to set up. Just follow the directions and be patient. Indoors or out these cams capture things you may not be aware of around your home. This camera caught a service tech who claimed to have inspected my outside air conditioniner when he actually only walked past it on his way to my front door. So much for that expert analysis of why I needed a new unit. That one capture alone saved me thousands of dollars. That same can also caught a stalker on my property. I bought the 2 pack and use the second camera inside to keep an eye on my dog when I am not home. Can’t say enough good things about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 4 out of 5 stars

    Highland Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a door bell camera and two spotlight cameras. The doorbell camera has a good video quality and the coverage is good. In short, it functions as expected. One of the spotlight cameras is mounted to cover the drive with a field of view at zero degrees. This operates as expected; the video quality is very good and coverage is very good. Both of these cameras give notice of motion immediately. And the history on both cameras can be accessed without issue. The second spotlight camera does not operate as expected. It doesn’t give notice of movement and its history is not readily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these cameras , good quality, picture resolution. Some criticism would be to improve the audio, not the greatest. Other than that I am happy with this so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    WOW what a view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being on able to see my front and back yards on my cameras and if there’s any intrusion of any kind. I’m even able to activate my cameras from my smart TV

    I would recommend this to a friend
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