Customer Ratings & Reviews
- Model:
- 8SB1S7-WEN0
- SKU:
- 5936903
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Wire-free's camera quality, ease of use, and installation process. Many appreciate its motion detection, security features, bright light, and night vision capabilities. However, some customers have expressed concerns about the battery life, connectivity, price, and recording time. The solar panel and field of view are also well-received features.
This summary was generated by AI based on customer reviews.
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the first 30 days i liked the cameras. They notified me of things ok for the most part. One of my cameras is in an area that gets VERY little action so i didnt hear much from it. The other is on the driveway. When the free 30 days ended i paid the subscription for the driveway only camera but not the side one that doesnt get much action anyway. Since im not paying for the side camera i get constant and i mean CONSTANT notifications all day long “ theres motion at your side”. Iv actually rigged it so it cannot get any action yet i still get these constant notifications! Clearly RING sends out constant fake notifications do that people will say “ohhh noo theres somebody there!!! I dont want to miss anything! I need to be able to see the recorded videos so i better buy the subscription!!!” The other paid camera now doesnt notify me of anything! :( the company is kind of scammy by sending out fake notifications of something being there just to play on peoples fear so they will spend money!!
I would recommend this to a friendBrand response from Ring
Posted .Hello Ridingfool,
Thank you for taking the time to share your experience and leave a review. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We understand how important accurate motion alerts are because they add an extra layer of security. The Ring Spotlight Camera was intended to provide you peace of mind. Rest assured, we are here to provide you with a solution to your concern.
A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://ring.com/protect-plans?undefined. It sounds like your device may have had “People Only” mode enabled when you had the trial video subscription. In your Ring motion settings, you have the ability to refine your motion alert notifications to distinguish between people and other motions using Smart Alerts, with a Ring Protect subscription plan. Here is more information regarding this feature: https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Protect Plan concerns.
Thank you,
Jamila with Ring
- Pros mentioned:Camera quality
Another great Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love easy setup & video quality. Only downside is no local storage -
I would recommend this to a friend - Pros mentioned:Motion detection
Great camera!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect camera to watch over your house while you are away. It never misses a motion.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, decent picture. Should come standard with extra battery pack though.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is clear if there is distance of your yard and camera, I would get another camera
I would recommend this to a friend - Pros mentioned:Camera quality
Great Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality image. I can see the front of my house crystal clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy up and great video.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras were easy to put up and they work great. I would highly recommend.
I would recommend this to a friend Great View
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has a nice wide view of the area. May choose to purchase additional cameras.
I would recommend this to a friend- Pros mentioned:Security
best cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best security camera ever made for the home and very affordable
I would recommend this to a friend - Pros mentioned:Camera quality
Very good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera and video resolution with very bright lights.
I would recommend this to a friend - Cons mentioned:Battery life
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the battery dies way to fast. Works good is otherwise
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my cameras you can see anybody coming around your house I'm so glad I bought them
I would recommend this to a friend Good option
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great. The motion activated light is a nice feature. The battery life has been fine. We charge every 6 weeks, except for the front door camera which requires charging once a month. A subscription fee is required. I went within Arlo and Eufy at another property and am very happy with the same options and no subscription fee.
I would recommend this to a friend- Cons mentioned:Battery life
Good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, easy to install. Battery drains, but you can fit two packs in the camera.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use camera. You can place it anywhere as long as there’s wifi Connection.
I would recommend this to a friend Excellent Products and Saves time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great and it made life easy. I had alternative products before and they would send me an alert even if a fly pass by. This product was able yo capture people perfectly instead of sending me lot of unnecessary alerts like passing by of flies, movement in lights etc
I would recommend this to a friend- Pros mentioned:Ease of use
Can't Beat it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy mounting and easy setup. A good deal and works well with App.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy set up outside and on the app. Would recommend this to anyone
I would recommend this to a friend Will not work when it is cold outside
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent cameras, but will not work during cold Chicago winters.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Best Buy customer
We appreciate you sharing your feedback. We have this Help Center page that provides information on what to do with your Ring device during cold weather: https://support.ring.com/hc/en-us/articles/360042686872-Cold-Weather-and-Battery-Powered-Ring-Cameras.
Best wishes
Ivan from Ring
- Pros mentioned:Ease of use
Nice spotcam
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to install solar powered. Super wide angle.
I would recommend this to a friend