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Ring - Spotlight Cam Wire-free - White-Front_Standard

Ring - Spotlight Cam Wire-free - White

Model: 8SB1S7-WEN0SKU: 5936903

Customer rating

Rating 4.4 out of 5 stars with 1364 reviews

90%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 307 Reviews
  • Rating: 4 out of 5 stars

    Great Camera Setup Needs Clarity

    Posted
    spendsalotatbestbuy

    I agree with the previous poster most issues in these reviews are people wanting something for nothing. You need to familiarize yourself with Wifi mainly. Almost every issue I have read in reviews can be avoided simply fixing your crappy wifi, Not getting alerts, black screen, pixelating, delays in recording etc. Just because the cam has some wifi reaching it doesnt mean a thing. Its outside and the average home's wifi is too weak. Unless it is 5-10ft away. I too had all the issues stated here until we had to replace our router. (nothing to do with the camera). The new router was installed closer to the camera then we had to add the camera and this solved most issues. The videos are in color, and if installed properly not too high you get perfect facial pictures. If you have it pointed towards trees or plants you get too many alerts. The app lets you choose the alert frequency. Move the camera around, experiment. My cam is mounted aprox. 6ft high for clarity I will post a photo. Sure a bad guy could damage it but by the time they reach it the video is already saved to the cloud vs installing it higher out of reach but not seeing the bad guys face only an angled head shot. Explore the app. You can set the camera to turn on the light at night when motion is triggered or not. It is very very bright. I think the big issue here is the Ring Company not going into better detail in the installation. You def. need to check wifi signal for any wifi camera system. Photo is a screenshot taken from Ring video at night with the spotlight . There is no additional lighting on. Motion zones set to 3/4 and installed at 6' high. (yes that is remainder of yard sale not put away yet lol) Cons: The battery door needs to be re-designed. It is extremely hard to close properly. By design they say however it is a huge issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Since Kaitlyn is fielding comments

    Posted
    lgplgp
    • My Best Buy® MemberMember

    I saw you were replying to negative reviews on bestbuy.com, so here's my comments (mixed) 1) I bought four of the wireless (battery version). So far satisfied with performance (some glitchy stuff, but seems to be settling out) -- but mostly because I intended to connect them to the AC power to keep the batteries charged, relying on the batteries if should the AC go off. To do that, I called your help desk and asked, what is the specs for the barrel connector socket on the back (needed to select an AC to 5V DC wall adapter with the appropriate barrel connector). First they asserted it was impossible (recommended the wired one), then after I pointed out the solar panel has to plug in somewhere, they denied knowing anything about the specifications for the socket on the back. Totally oblivious and unhelpful 2) I got out my calipers and measured and confirmed the barrel connector socket on the back is 3.5 mm x 1.35 mm -- so I bought AC to 5V USB wall adapters and USB to barrel connector (3.5 mm x 1.35mm) cables on amazon and they're doing a fine job keeping the batteries charged up. 3) This is the kind of information YOUR help desk should have provided. It might help a lot of your customers. As for me, why would I pay more for the wired version? I in fact assume that you'll discontinue the wired version once you run out of them, and then you'll start promoting the wireless version with an AC to DC adapter for both wired and wireless applications.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lots of Features and easy to install

    Posted
    PamSD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Installed almost a month ago. Easy to install, clear picture. Hooked to our home's wifi through the mobile app. with just a little difficulty (not exactly as directions noted but worked). Motion detection very good and can be adjusted back if too sensitive. Live view is a nice feature but if you have more than one camera, doorbell etc. streaming you can go through mobile data quickly! Multiple mobile users can have access. Ring protection plan is available and very economical (free 30 day trial when you activate your cameras). Batteries are inexpensive and in these Spotlight Cams you get one battery for each camera but they can hold 2 each. Buy the extra 2 and you can double the time. USB charging cables come in the package. It looks like one battery charge will last over a month and with 2 installed in each Cam the time will be doubled. It also depends on your settings. The neighborhood watch group in the app is informative. Everything for installation is in the packaging which made it very easy. The only reason I go with 4 stars vs. 5 stars is there was not much information (and is not easy to find after the fact) or a warning about how much data use can occur. We installed the 2 cams and a doorbell and had all 3 with live view activated. We used triple the mobile data we normally do. If you have unlimited no problem or if there was a warning about the live streaming it would have helped. We have adjusted our viewing and love the security of being able to see our home from anywhere. Absolutely a very good purchase that I recommend highly!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    For the Price its worth it

    Posted
    alpunx
    • My Best Buy® Elite MemberElite Member

    After doing all my research , I walked into BB and was going to purchase earlier the Arlo or the Nest. Both not being exactly what I wanted but nonetheless I haven't found a fool proof camera yet. Then got thrown a curve ball with the Ring Spotlight Camera. The $199 price tag was appealing, the specs being , Outdoor, Motion, Live View, battery, wireless, and affordable storage. The Spotlight feature was a huge plus in the dark area I was putting this in. This definitely acts as double trouble to scare of any would be criminals...Not to mention a built in Siren....! My Experience: Setup was a breeze, but I did run into an issue with the Live View feature in the APP. I also noticed, the battery seemed to be draining quickly. Contacted customer service and let me just say Josh who helped me has kept me from returning the product..For my troubles he is sending me a backup battery for free. I really think that Ring is for the people and not trying to price gouge you like the other competitors. The device was released 2 months ago, so there is going to be some bugs that will need to be worked out. Being the tech-e that I am , my issue ended up being a conflict with my smart watch interfering with the live stream. So now I am gauging battery life on the device and this will determine if I will return and purchase the wired version. One last thing, the Ring Community feature is also something that is like a built in neighborhood watch...I will update this review after I complete the testing...but don't let the low stars scare you away just yet....!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Ring camera

    Posted
    AP2015
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using this camera for about a month now here’s my take on it: The Good: 1) easy set up-just screwed camera on the wall etc and its done. 2) one battery has descent life so far with average use, I still have over 70% life 3) easy to use app, has adequate features 4) night vision is descent, 5)live view is perfect, can communicate and be heard/hear well 6) motion zones can be extended far enough 7) price-I bought it on sale $30 off which was fair price The Average 1) motion detection and alarm do have a delay as much as several seconds sometimes, sometimes though is immediate 2) I’m not sure if time of recording is adjustable but it only records 30secs once it detects motions even though there could be actions continuing (again I’m not sure If I can adjust that time) 3) sometimes the motion detection works right on cue and sometimes it doesn’t pick up the motion (I did turned off one zone that had freq actions and that seemed to help a bit) 4) the app may need 1-2 more features added I m not planning to buy the extra space for recording, I think it comes with daily recordings which is enough for me. Overall it was worth my time and money, I feel good about leaving my place and still can have an eye and ear on it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great addition to household

    Posted
    Matt500
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve tried many of the wireless battery security cameras on the market and these work the best so far. Set up was easy. They have a large field of view. Motion detection works far better than the Arlo cameras I have. Battery life, seems to be great also. Video is clear, and the spotlight adds a nice touch. Speakers on it are pretty loud. You can hear and talk loud and clear on it. I tried the siren once, it was very loud. So far I am happy with my purchase. Only thing I wish you could do, is be able to turn the cameras off when disired. I have one in my backyard and when we are back there I turn off the motion alerts, but the camera still records. I haven’t really noticed a decrease in battery life from it, but it does pick up everything and you have 1000 videos to delete at the end of the day. Other than that, nice overall camera system.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Ring has made me feel more secure...

    Posted
    AGMC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    And these cameras are fantastic. I already had the previous cameras, but the updated ca,eras with lights make a tremendous difference. Although I wish there was a way to keep them on consistently for a longer period, it is worth it to have these in areas of the house that may have blind spots or minimal lighting. One caveat to prepare people for is the fact that majority of the ring products don't have the greatest receiving radios for wireless signal. I had luckily updated my roter to the Netgear Orbi mesh system, but even with 3 satelites to blanket the width of my house, penetration through load bearing/steel walls is a task and a half for the Ring cameras to pick up. If your router/wifi signal isn't extremely strong outside, I highly recommend upgrading that first or pre-testing speeds where you intend on installing the cameras, prior to purchasing. You will not be happy if the wifi speed cannot provide a consistent connection for the ring. That will lead to black video or pixelated video. There is the ring range extender that can be purchase,but I opted for adding a satelite to my orbi over the ring range extension. That will have to be at your own discretion.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than not being home when u are away

    Posted
    Thewealthyman777
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Cameras are expensive by themselves but with the battery’s longevity its even more expensive and a headache because you are on the ladder every week replacing them, thus bring attention to their placement. I have four of these cameras and thats four extra batteries and i still feel that I should purchase the solar panels . Nevertheless, the extra batteries I feel will get me at least 2- 3 weeks of not climbing the ladder and waiting 12hrs/per battery to full charge ( th new batteries arent fully charged nor are they with the cameras when u purchase them so you shouldn’t use them until you fully charge them ) In conclusion, ring is a good choice outside of the pricing but they are a li slow and the motion isnt that accurately calibrational, rabbits, squirrels and birds to name the least will trigger a push notification ( annoying when u arent at home). There’s and $3.00/month /camera fee I still need three more sooo be aware ( price is still lower than other manufacturers on the market. Wireless feature helps a lot with discrete placement just get extra batteries and solar panels that will blend into the surroundings if you dont wanna draw attention

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good alternative if you have no power

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have several other ring cameras and are very pleased with them. I got this one as it could be placed where I don’t have power to plug one in. I put it in my dog’s kennel to see how it would work. IT DOES NOT ALLOW YOU TO CHOOSE YOUR MOTION AREA. I knew this when I got it. On the other cameras you can choose the alert zones by selecting areas on the screen. This unit only has preset distance and area ranges. It also is slower to load and the picture does not appear to be as clear as the wired units. It farther from the router than any other camera. I purchase the second battery so I didn’t have to charge them as often. It was in a location without sun. I don’t use the light function much but it has lasted about a month on one battery. It does get a few trips during the day and we drop in about every other day to live watch the dog. I would go wired if you have the option.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well...with good WiFi

    Posted
    Edward
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These Ring cameras do their job as long as you have the adequate WiFi needed in your house. My front of the house camera runs off the router that I have in my office, which is in the front of the house. The backyard camera runs off a WiFi range extender that I installed in the back room. You are not going to get the right performance from these cameras if you don't have a strong enough WiFi signal running through your house. So, if you live in a big home or have multiple cameras outside, you are going to have to extend your WiFi signal. I also have ADT cameras outside, and even the ADT installer put their own WiFi range extender in the house in order for the signal to reach outside! BTW, the Ring picture quality is FAR better than ADT. So, do not bother buying the Ring cameras if you have spotty WiFi. They just won't work right. As far as batter life goes, my batteries last about a month. Not one week like a lot of people say, and not the 6 months that Ring claims. All in all, I really like the ring products. But, like I said, make sure you have good WiFi, or be ready to buy a WiFi range extender.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just shy of amazing, but...

    Posted
    Number1TechFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Ok so I’m sure you’re wondering why my review is rated so much higher than about 90% of the other reviews pertaining to the Ring Wireless Spotlight Cam. Well here is why...solar! Nearly every single review mentions how falsely advertised the battery is, how you’re lucky to get 6 weeks let alone 6 months usage. I bought these for Black Friday so I saved $50 on the pair, but what I also did was purchase them along with the Ring Solar Panels. Yes you’re spending an additional $100 or so and yes you shouldn’t have to, but...the solar panels basically revolutionized the cameras. After about a weeks use, my batteries have not dropped lower than 98% AND the panels charge them back up to 100% at sunrise. I have a new house, in a new development with construction workers around all hours of the day working on my neighbors’ houses. The other night my cameras caught a worker stealing water from my outdoor spicket...an several deer lurking about as well lol. I would not buy these without the solar panels. The only thing keeping these from 4 stars is the fact that they are so very internet/wi-fi dependant so make sure you have one that’s fast.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lights work nice @ night but resolution lacking

    Posted
    Railimages
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased these cameras to hopefully catch whoever has been vandalizing the bird feeders and solar lights in front of my house. I have found that the camera will not always activate. I can at time jump up and down in from of them and they will not go off. They are pretty much useless if someone approaches the camera directly head on as they won't activate most of the time. They have to approach from the outer edges. They claim these cameras are 1080dpi but they look more like 720dpi and at night when they go off and the lights come on (the lights coming on is great, will most likely scare anyone away) the image is extremely grainy and there is no way you can identify a person (hard to do in the daylight also). I have another 1080dpi camera from Reolink and the image is SO MUCH sharper then these. Ring customer service hasn't been much help so far with the resolution issue and I even bought an outside signal booster hoping that might help but it didn't.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent choice to remotely view your property

    Posted
    NJTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Battery life is impressive; it’s down to 38% in the front and 69% in the back, after 1 month. I’m still fine tuning the settings, still erring on the side of more “false” alarms. Two things are causing the “falses” triggers: a couple of feral cats, and our family working in the garden (picture mowing the lawn, going back and forth across the field of view of the sensors). I’d guess that eliminating these problems would cut the battery drain in half. I haven’t found any settings to put the sensor in a sleep mode, short of cover the camera with a plastic bag. Adjusting the tilt of the camera (raising) would reduce the cat detections, but limit the viewability of the sidewalk. Buying the 2nd battery doubles the time between charges, and I highly recommend it. Image quality is generally very good. Nighttime video, without lights, is not as sharp, but still good enough. The video always starts off overexposed for a second or two before stabilizing. No deal breakers here.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Camera

    Posted
    Switch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall it is a great camera, I gave it 4 stars only because it does not record 24/7 like Nest. I did have to upgrade my Comcast internet to a higher speed, I also had to change wifi to the Google Mesh, the camera had issues with my Apple Extreme with 2 Apple Extenders, the camera needs a steady signal. The camera also has 2 battery slots, but only comes with one battery, Ring says that is all you need but I complained and they sent me a free 2nd battery, if you are paying $200 you should get 2 batteries, at least while one is charging the camera can still function. I did have an issue when I charged one battery and went to install it, the camera app kept saying battery door open, I had to take the camera off the bracket and take it inside, apparently when it gets cold it needs to warm up, that is what Ring said. I have 2 stick up cams and they are better, Ring said this replaced them. I do like the spotlight function.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to Use and I Feel Safer!

    Posted
    Susan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We really appreciate the ease-of-use and functionality of the ring spotlight camera and app. The light shines nice and bright and visibility is fantastic. The alerts and notifications we receive are quite easy to use, and I feel much safer knowing I can see who’s coming and going from my house. One facet that could be improved slightly is the sound/speaker on the camera, as it’s sometimes hard for me to hear what’s happening or being said, and it’s hard for those who are standing underneath the camera to hear me. The battery life also seems to be a bit shorter than advertised, however we purchased the extra battery and have two batteries in our camera, so it hasn’t been a problem overall. Other than that it’s a great product and I would recommend it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good and not so good

    Posted
    My2cents
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this week. Online info indicated system comes ready to go with all batteries at full charge. Not so. Before you even think about installing charge all batteries. Purchase addl battery and charger. Battery in this Spotlight Cam was at 51% when I installed. Had spare battery being charged. Within 3 hours, during daytime on back of home with no activity, battery got down to 3%. Recommend paying more for wire or solar versions or purchase solar panel additionally. Ring Help indicates battery will not last long in cold weather. Temp here was in 50s with sun shining directly on camera with no wind. That being said, has great range, great picture even in low light and outdoor installation was very easy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It will do

    Posted
    Lilluveee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love having a camera notify me whenever someone is in my yard! However, it notifies me, occasionally, when people drive by but when I drive into my yard, it doesn’t tell me someone’s there until I’m at the front door.... which, by the time I finally get the camera to load, I have no idea who is at my front door. (Since I have such a big yard I can’t have it on my door and my yard) I end up using my window most of the time. It loads slow, so don’t get this expecting to see things immediately. The more action this camera gets, the quicker the batter dies. Mine lasted 5 days. Only comes with one battery but it takes 2. Good and bad. I’m going to keep it because of the restocking fee though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Solution for Area with No Electric Outlet

    Posted
    JsDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to add some security to my home in my yard. I already have the ring floodlight and live the Ring ecosystem and community. I saw this combo on sale during Black Friday and decided to purchase it with a solar panel. Installation was quick and picture quality is great. The only reason I don't give it 5 stars is because sometimes I can't connect to my spotlight through the app. This is probably due to it's proximity from the access point of my wifi mesh network. Still annoying but I would but it again. The solar panel was wonderful. It keeps the batteries charged even in Chicago winters where sun is a limited commodity.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy install and set up, great picture

    Posted
    Jones
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These cameras were very easy to set up to my phone and install. I installed one in my brick and one in the joists of my deck. I quickly learned to turn the notifications off on my phone because it would go off constantly at night and throughout the day. These are very sensitive cameras even when I adjust the range in settings. A snowflake or a change in glare outside will cause them to sense motion. Generally I check the captured videos a few times throughout the day. You do have to purchase a plan in order to be able to keep the videos.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost There

    Posted
    Jazzlarry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this camera to accompany the Ring Doorbell and alexa echo I purchased. My only concern is that the unit works best with 2 batteries but only one is included in the purchase. The second battery must be purchased seperately. It works fine with just one, but it requires charging much more frequently than with two. Also, Ring provides 30 day monitoring with the purchase, after that there is a fee of either $30 or $100 per year, depending on which plan you choose. This seems to be the rule rather than the exception lately with new Technology. Nickel and dime you to death.

    I would recommend this to a friend