Customer Ratings & Reviews

Hi IdahoJames.

Thank you for taking the time to share your experience with us.

We understand how important it is to be able to customize the notification settings for your Ring Stick Up Cam Pro. The features and technology provided by the Ring Stick Up Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.

It sounds like you would like to adjust your notification settings when you are home. One way you can do this is by using the Motion Snooze feature. The Motion Snooze feature lets you silence your notifications temporarily without editing the device settings.

Additionally, the Ring app allows you to disable motion alerts from a Ring device for a pre-set length of time. You can avoid excessive notifications when there is a lot of activity around your home. When using this feature, cameras will continue to record, and videos will appear in your event history if you are subscribed to a Ring Protect plan. Follow these steps to activate Motion Snooze:

Open the Ring app.
Tap the menu (≡) on the top left side of your dashboard.
Tap Devices and select your device.
Tap Motion Snooze.
Move the Motion Snooze slider to the desired duration.
Tap Start Snooze.
This feature will only affect notifications coming from the Ring app and not from an Alexa-enabled device.

We invite you to visit our support center if additional information is needed.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

All the best,
Nicole from Ring.

Hi DawnF.

Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Stick Up Cam Pro and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.

Thank you,
Melissa from Ring.

Hi RyanM.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Stick Up Cam Pro! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.

We are happy to provide you with some information on what makes the Ring Stick Up Cam Pro different than the Ring Stick Up Cam. The Ring Stick Up Cam Pro has advanced features including: 3D Motion Detection with Bird’s Eye Zones and Bird’s Eye View, Audio+ for enhanced audio, HDR video, and dual-band wifi.

Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Stick Up Cam Pro.

Thank you,
Melissa from Ring.

Hi MyLife.

Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. We are pleased to read that you are enjoying your new Ring Stick Up Cam Pro! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!

Thank you,
Melissa from Ring.