Customer Ratings & Reviews
- Model:
- B09CKN55DW
- SKU:
- 6539952
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the video quality of the Stick Up Cam Pro as excellent, with clear images and crisp night vision. They appreciate the easy installation process and the camera's ability to quickly capture motion. The night vision feature is also highly praised for its color capabilities and clarity. However, some customers have concerns about the battery life and the large size of the camera.
This summary was generated by AI based on customer reviews.
Camera Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera was amazing! It would show you live footage in real time as well as past footage. It allowed for you to personalize the settings and set what, when and the frequency of alerts you wanted to receive.
I would recommend this to a friendRock Solid Security You Can Count On
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After setting up the Ring Stick Up Cam Pro Battery, I could tell right away it was the right choice. It keeps eyes on my place indoors and out and delivers exactly what I needed. The 3D motion detection is spot on with no more false alerts from a leaf blowing by. HDR video is crisp and the color night vision actually lets you see what is going on instead of just guessing at shadows. Battery life is solid, setup took minutes, and the app makes it simple to check in from anywhere. Reliable, clear, and built tough. Exactly what you want in a security cam.
I would recommend this to a friendEasy set up, read product description carefully
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cam is in addition to several insidw ans outside cams. It is very easy to set up via the app, the battery life is 3-4 months with normal usage and the images are quite good. Notifications come to my phone quickly Buying this cam reminded me how important it is to read carefully the product description and check features needed. For some reason I thought this cam also had a light ( as the cam is listed for inside and outside use). It does not. That is relevant because this new cam was to supplement a tilt and pan cam that I thought operated on battery as well as plug in. The tilt / pan cam does have a light, and does have a plug and a battery. I thought the tilt-pan operated by battery and the plug would keep the battery always charged. So if I lost power the battery would take over. The battery life without the plug is quite short, less than a day
I would recommend this to a friendRing indoor battery came
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy a ring camera and I am glad that I did. I was out of town and someone was in my backyard. My ring notified me. I was able to turn on the sound and scare them away. You also have an app that is for all ring customer to use. This allows you to know where crime is happening. Neighbors will alert you to the crime and they can share the video with you. Safety in numbers.
I would recommend this to a friendDecent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s decent. Setup is easy although sometimes it took a couple times to get the process started but not hard from there. Since it’s battery powered having your settings and alerts setup right is key. If you are looking to cover a high traffic area or have a lot of alters battery life may become and issue. Zoom is kind of fuzzy on videos. Also, catching a motion the first few seconds has to adjust before you have good video quality. Not sure what the issue is with that as my other wired ring devices do not have that issue.
I would recommend this to a friendBrand response from Ring
Posted .Hi Matt.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Stick Up Cam Pro Battery to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Stick Up Cam Pro Battery are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
3. There are severe pauses in live video.
If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
4. There is a long delay before your video starts.
This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Test an event when it's back online to see if there's any difference.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
A nice upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've got one of the earlier generation stick up battery cameras and generally speaking this one is better in every way - better image quality, better object detection, better low light, etc. EXCEPT the trade off is that this one seems to burn through batteries faster - if you can run it off solar or AC you'll be happier.
I would recommend this to a friendBrand response from Ring
Posted .Hi ThomasM.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Stick Up Cam Pro so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
We recommend using the Ring Solar Panel or the Ring Plug-In Adapter to assist with extending the life of the battery in your Ring Stick Up Cam Pro. The Ring Solar Panel for the Ring Stick Up Cam Pro is a solar power source that can be mounted behind your Ring device. With just a few hours of direct sunlight per day, it can keep your Ring Stick Up Cam Pro fully charged in most cases. The Ring Indoor/Outdoor Power Adapter is designed to convert battery-powered cameras so they can run using line current.
If any additional information is needed regarding your Ring Stick Up Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
Excellent for security
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for security, has night vision, can talk on mic if someone is on your yard, even sound a very loud alarm right from the app on your phone. Just need to put the solar panel in a good sunny spot so it charges the battery or else you will have to climb up a ladder and change the battery.
I would recommend this to a friendgood video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pefecr no lag , good video easy to install good battery life
I would recommend this to a friendHappy to join the Ring community
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got one! Love how the community uses it to help with package theft, missing/found pets and so on. Only issue is that we wanted it high up so that someone couldn't just cover or break/steal it, so the angle makes it a little wonky. The alert doesn't always work the way I want it to, but that might be a user error (although as a software prod dev I don't think so). Great price for a great little gadget!
I would recommend this to a friendThe Real Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I advise anyone to purchase this. It is very good. Catches what you need. Its wonderful!!!
I would recommend this to a friendBring security stick camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring security camera. This one works very well. We replaced a ring camera with a light on it, which did not hold battery charger very long. This one does fantastic. We like it and would buy it again.
I would recommend this to a friendBanks could use these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't actually used it yet beyond testing. What I purchased it for, now I don't really need. Overall, BANKS should use cameras this good, because the clarity is grest. What I don't like is you have to subscribe to a support system to keep videos instead of a sim card.
I would recommend this to a friendBrand response from Ring
Posted .Hi MJCAMP.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Stick Up Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. With a Ring Home Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Home Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
If any additional information is needed regarding your Ring Stick Up Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
Great security cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, EZ to set up and use, clear video recordings, quick trigger alerts. They monitor my home, office and 90 yr old Mother’s place. Get the yearly subscription so you can preserve playback. We had a thief come to our business and steal a bunch of stuff out of our individual offices. My cam caught a good picture of him and the police published it. if I had heard the alert, I could’ve called the police immediately and triggered the alarm on the camera. Unfortunately I was at a movie and had my phone off.
I would recommend this to a friendNice Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring camera works as expected. Sales person stated there were no subscription fees, but apparently this is not the case. That being said, the camera is of good quality, and easy to install.
I would recommend this to a friendBrand response from Ring
Posted .Hi rushfan.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Stick Up Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
It sounds like there was some confusion regarding the optional Ring Home Plans. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. The Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Ring camera Nice design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its appears to be a great product, great design, stylish. package very good, set up information was clear and readable. Waiting to see if if hold up over time. Purchased 8 Arlo camera's after the 2 year expired so did the camera, use the warranty to replace 2 and 2 solar panels. I have 3 camera that will not recontinue to the base station, 1 that will not charge usingvthe solar panel.
I would recommend this to a friendRing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!!! Stick Up Cam Pro has exceeded my expectations. I love how simple the setup is. I have the Ring door bell, and two cameras so far and plan on adding two more cameras. Bought the first camera on sale and the second was full price which is the only downside. They are pricey.
I would recommend this to a friendCamaras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and connect.. this is super efficient and effective. The picture quality its amazing .
I would recommend this to a friendCaught Red Handed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a game changer! Had a break in over a month ago and they stole my camera, ring replaced it right away. after that about a week ago had another break in but this time i had the motion notifications sent to my phone. Even though I got the police there they got away. but i feel I would have lot a lot more property if the police didn't show up.
I would recommend this to a friendGreat indoor/outdoor camera!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the regular stick up cam and really loved it. One of the improvements I can see with the pro version is the bird's eye view. I feel like the regular stick up cam picks up more motion at a longer distance than this one and I prefer that over the new pinpointed motion. Depending on what you want it can be a pro vs con. The motion sensing is definitely more refined and precise when compared to the regular stick up cam. Overall I really like it! Would recommend.
I would recommend this to a friendNice addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring stick up Cam was delivered pretty fast next day from Best Buy. It was a very easy installation for me. Attached well with my ring doorbell, and the picture quality is pretty good.
I would recommend this to a friend