Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1551 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 3 Plus's video quality, ease of use, and installation process, with many praising its clear picture and user-friendly setup. They also appreciate the added security features. However, customers are negative about the battery life, noting that it is sometimes short, especially in cold weather, and that motion detection can be unreliable. Some also experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,550 reviews
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Simply Outstanding!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was easy to install, just follow the prompts and it's a done deal. I no longer have a fear factor when leaving my home. I was in Utah and California in the last few weeks. I was alerted when packages were delivered, and I called my neighbor to secure them for me. The unexpected doorbell ringing from some of the neighborhood kids has now stopped. They are good kids just having fun, but sometimes it became annoying. It was especially fun for me when I could catch them before they could ring the doorbell. Well worth the price for comfort of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Works for me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced. Easy to install and set up. Good battery life. Good video and audio. Motion detection not 100%. App a bit clumsy when answering doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to install and use Ring Video Doorbell 3 Plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring video doorbell was easy to set up and install. The Ring website suggested that the battery will last up to 6 months. With regular use, I had to replace the battery after about 6 weeks. I ended up buying a second battery as back-up, because it takes a few hours to charge the battery. The app allows you to change settings. The video quality is great. I also bought the chime with it and it works very well. There are different sounds to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We're Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother bought two of these and subsequently, I did as well. We're very happy with our purchases. Initially, we were unsure of the different between the 3 and the 3+. She bought the 3 first but after learning a bit more, it was returned to get the 3+. The night vision and preroll on the 3+ makes it a much better choice for the price difference. This devices are such a big help for safety purposes and for other things. Did Amazon or Fedex reporting delivering a package but it isn't there? Check your ring video. You'll be able to see whether or not someone was there or if it was dropped off and taken. With video evidence, it's hard for Fedex to say they delivered a package and got a signature, when it didn't happen. In regard to the software and options, you get the hang of it rather quickly. The neighborhood alerts really keep you up to date about what's going on around you. People with other ring devices will post about lost pets and attempted or actual thefts, in addition to telling you how far away these events are from you. Initially, it might seem a little annoying and of course, you can turn them off if you'd like, but leaving them on would be my suggestion. Installation might seem a bit intimidating but it's not hard at all. The only downside is that you can have a long wait time if you're trying to contact someone at Ring customer service. If there's one thing that ring could improve, that's the area they should concentrate on. So many companies don't realize that its the product that sells you but the customer service that keeps you. In regard to the device itself, I'd highly recommend this device to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Pre-roll
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's still recording early and the quality is very

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the original doorbell camera I returned it! A ladder fell on my car and emotions and someone off and it was not recorded! The new one they doorbell camera 3 which features pre-roll! Another word for as soon as the motion sensor goes off and we'll start rolling 3 second then the other one! The only thing I don't like is you have to buy membership the membership for basics $5 a month or $10 for the Security Plus for more than one device and it stores your recordings for you if you don't get it then you won't get to be able to Cher's then our fave your recordings! If you cancel your membership it will you will lose your recordings! Other than that overall you can speak to someone through it and they cast feedback good sound quality and I would recommend buying the doorbell camera time chime Pro in the older less expensive! The way I say it is time to changing and the more updated the product is the better off you will have not happened to change out a litter problem! Well there is a chime pro extender if you have problems with learning or not which I had did with the original one this one not that many problem! And from work from home I get alerts I can check it to see what's going on from away from house totally work! The only other thing I dislike is the battery and can you can join in if you use live video feed too much he's so you would probably try the solar battery charger put it over the front casing movie an additional 50 to $60. Other than not yeah that's fine Tsar for to hear the doorbell ring cuz if you don't have one that's compatible they won't use it and the phone is not that effective so I would recommend getting the or newer .so you can hear the doorbell ring your phone Ding. just so I could see who that so far

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Nice product that works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice product. Found best price and quick pick up at my local Best Buy. Install was fairly easy for me, even though I cut a custom triangle shaped block of wood and painted it to match my house for the install. I thought that the plastic mounting adapter, that was included, was a bit cheap feeling and that it may have ben easy to rip off of my wall. The other mounting adapters on internet for sale just wouldn't work for me. I went with this model to use hardwire and the rechargeable battery as power back up. Bypassed the old house doorbell chime by connecting wires there and got a Ring Chime Pro to utilize custom doorbell rings and the wi-fi extender. To clarify for others here, I have one doorbell and simple wiring. I had good 13V tested out of my current doorbell transformer and it has been working great since install. I also went with the Echo Show 8 2nd Gen to the view doorbell. Which I can also talk to and ask it to show me the Ring doorbell live video. I wanted to keep my "doorbell system" as separated from everything else as much as possible. I would recommend this. I don't have false alerts or really anything bad to mention about this at all. Very happy with it. Also Ring basically gave me a matching darker cover for the bottom half. Very nice add on from Ring that I would've bought. Signed up for the yearly deal to cover this for $30 thru amazon just as my free trial was about to expire.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great quality and simple set-up.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture during the day and the night time video quality is good enough to tell a human or animal is coming up to your place. Love the ability to control the range for where motion should be picked up. Installation took minutes. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring doorbell has good, clear video capabilities. Works well and is easy to set up and use. The battery does drain quickly if you have it on sensitive setting. I recommend purchasing a second battery so you dont have down time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life, Connection

    Rated 4 out of 5 stars

    Great Doorbell Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video and works well. I wish the battery lasted a little longer because unfortunately the voltage of my doorbell wires is not right to hook up as a charger. The occasional connection issue here and there happens but not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good security device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. High quality video. I like the pre-roll feature that shows you a clip of what set off your ring alert is a nice feature. Sometimes the doorbell doesn’t detect motion when it should otherwise a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Neat Item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had Night Owl security cameras on my house but my wife really wanted to get a Ring as well. Got it for Christmas and setup was pretty easy! We also bought the WiFi booster with doorbell speaker. It not only helped the Ring connect to the internet better but hearing a tone when someone pressed the button is nice. Notifications are great and having another camera to check isn’t as bad as I thought it would be. Bought the subscription to save recordings longer as well. The Ring app also has a neighborhood community to report activity in your area which is interesting to read as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I love RING

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to know who's coming to your door during the day and see your packages left at your door this is a must have buy. I do wish some of the features that comes with the sub were free, but overall you are notified well in advance what is available for free. It's a great camera too. The quality is awesome even at night you can clearly see things. Ring Neighborhoods is nice as well as you can see if there is a string of car break ins happening around you or anything really. Pretty awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good picture quality. Jury out on battery life.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model video doorbell for two reasons: 1) the location where it would be installed did not have an existing doorbell, thus I needed something had an internal battery (this is one of the few that has this feature), and 2) the Ring products are mature and get good reviews generally. Installation was pretty easy, though marking the spots to drill the holes for the plastic anchors in Dryvit was a bit tricky. I could not get a pencil to show up on the gray Dryvit material, and the holes are so small that nothing larger than a pencil would fit through the hole for marking purposes. I ended up making a paper template on which I marked the holes. I placed the paper on the wall and drilled through the paper. It worked fine. The first 30 minutes I saw I was getting alerts when a vehicle on the street passed the house. I was able to adjust the zone to exclude that area, and I get no false alarms. I can see how the pre-roll feature (that records a few seconds in black and white) might be important in some instances, but I'm not sure that one feature is worth the substantial extra cost of Doorbell 3 Plus over the Doorbell 2 on which there are a lot of good deals now. I wanted to buy the current technology, and have no complaints, but a Doorbell 2 is probably a better value. Unit was installed about a month ago. Battery is currently at 60%. At this rate, I expect it to last about 2 months between charges in my situation. I wish it were longer, but I bought an extra battery to swap in when the battery needs a charge. I may eventually get an electrician to run a low voltage AC wire to where the unit is mounted to give the doorbell a continuous source of charging power. If your situation requires a battery powered device, I think this is probably the top video doorbell from my research.

    I would recommend this to a friend
  • Pros mentioned:
    Security, Video quality

    Rated 5 out of 5 stars

    Ring 3 Plus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this just under 1 month and absolutely love it. Working out of town a lot makes me feel that my family is safe when I'm out of town. Great for deliveries when you're not home as well because you can talk to them directly from your phone. I plan on buying more from Ring to cover my entire perimeter of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security, Video quality

    Rated 5 out of 5 stars

    Addition...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the office! Wonderful security for our staff...Good quality and easy to install. I like it better that it was on sale :) -

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    In-laws

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Video quality very clear. We installed this one on our in-laws house, as they are older and it would stress wife out that someone would take advantage of them. Now she can help and monitor who is showing up to there home. It gives my in-laws a chance to see who is at the door before they get to it. Wish we would have done this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Pre-roll, Video quality

    Rated 5 out of 5 stars

    Ring doorbell 3 plus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it picture is very clear easy to install also it has a 4 second pre roll the live view is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The angle and tilt fixture that came with gave good quality to the picture. Even tho a single person set up have phone to see picture when setting up and tape or have a spotter help to find the correct spot and quality of view prior to screwing down. But works great and surprises guests as get the notifications prior to them getting to the door. Captured the grandkids expression as seeing the Christmas lights and the comments walking up. Priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Better than I expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressive video and I love the battery life. We got close to a month on the battery, a definite plus. Wasn't that difficult to setup. Hint: Keep the box with the extra screws in it, and don't use your own, especially on the battery. Love the chime sound, the app, so far no problems whatsoever with the unit and the clarity of the video is better than I expected. Would definitely recommend, you can even use it on your RV if you want!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Home away from home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Ring doorbell in the last month after good reviews from others. My husband installed it in place of our doorbell. It was fairly easy to install, but we did have a few questions along the way. The service we received over the phone from Ring was outstanding! We feel secure knowing we can see what is happening outside our house when we aren't at home or anytime someone comes to our door. We will be adding more Ring products in the future.

    I would recommend this to a friend
Sponsored