Customer Ratings & Reviews
- Model:
- B08JNR77QY
- |
- SKU:
- 6459035
Customer reviews
Rating 4.6 out of 5 stars with 1206 reviews
(1,206 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
Working perfectly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many settings to fine tune. Battery lasts 3-4 months. Bought an additional battery to have ready. Images look great during daylight and pretty good at night. Connected to wireless easily and has never had a hiccup yet ! So far we are pleased and are considering another..
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Best Brand Ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is awesome,I choose the brand ring over any other company. The camera is clear. It is very easy to install. The features are amazing. It also the play back feature is great.
I would recommend this to a friend - Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
Ring doorbell 2 upgraded to Ring doorbell 4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my ring doorbell 2 to the new ring doorbell 4. The ring doorbell 4 has the same body design as the Ring doorbell 2 , so it was easy to install, I just removed the 4 mounting screws on the ring doorbell 2 and the ring doorbell 4 matched the same alignment mounting holes. Once I hardwired the ring doorbell 4 , I installed the screws and installed the battery. Took maybe 10 minutes . It did take several hours to charge the battery that needs to be used to setup the ring doorbell 4. The new enhanced dual band Wi-Fi made the setup easy. You can see the difference in the video from the ring doorbell 2 , but the pre 4 sec video was not very clear. I finalized my settings after the ring doorbell 4 was installed. Over all I think the upgrade was noticeable. The tool kit was limited to the mounting screws for stucco, brick ,wood and a security screw driver to set the special security screw. You will need a Phillips screwdriver. I was sent a email to order a free cover plate with several color choices to change the silver cover that comes with it after setup was completed.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Love the Ring Doorbell 4!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Doorbell 4 comes nicely packaged with everything you will need for easy installation. The directions are very straightforward and include step-by-step instructions including a code that you scan to easily add to the Ring app. My home already has a battery Ring security camera and the Doorbell 4 easily added to the app. There is a 30 day free use of the app for video storage and after there is a very small fee to continue video storage which is worth the peace of mind and nominal compared to many other security systems. The main thing that I love about the Ring Doorbell 4 is that you can hardwire into an existing doorbell or you can use the supplied battery for those that do not have a doorbell on your home already. We have a standard Doorbell and chose to hardwire the Ring Doorbell 4. The instructions were detailed and easy to follow with the screws, tools and in about 25 minutes the Ring Doorbell 4 was installed and ready to use. Syncing to the Ring app was easy and the main things I really like are the 1080p HD video, two-way talk, live view, real-time notifications and easy settings on the app allowing you to set various zones that you wish to pick up on your smart phone. I value the safety of my family and my home and with the Ring Doorbell 4 I can connect and customize all of my Ring devices via the Ring app making my family and home safe. Another great feature of the Ring Doorbell 4 is the customizable motion controls, video previews and the fact that the faceplate is sleek and adds a touch of class to my front entrance. I have been so happy with the Ring Doorbell 4 that I plan to purchase more Ring devices to add even more protection for my family and my home.
I would recommend this to a friend - Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
Ring Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Ring camera! I was putting off purchasing this camera, for a long while & I’m honestly so happy I finally did. The quality, sound & battery life is absolutely incredible. I definitely suggest purchasing!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Ring doorbell Must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring doorbell is a great improvement from the first Gen we had . The video quality is much clearer and the night time recordings are clearer . A must buy. Easy install as well .
I would recommend this to a friend - Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
Best Ring Yet!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ring yet. Color picture day and night. It is hardwired and everytime it goes down to 93% it will charge the battery and have not had an issue with wifi like I did with the previous models. Highly recommend.
I would recommend this to a friend - Pros mentioned:Battery life, Installation, Video quality
Rated 5 out of 5 stars
Solid Camera/Video/Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue idea why I waited so long to buy a Ring doorbell. It is extremely easy to set up, use, and the video is clear. This was a great purchase, on sale, and leads me to want to purchase more Ring devices. Pros Easy to install Battery life is solid thus far Clear video Can chat with person Connection to Alexa devices (no need for a door chime in the house with these devices) Cons My only complaint…. Have to install doorbell vertically or you will not like the view on your phone (no settings to change install to horizontal and get the video horizontally).
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Upgrade the Ring
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old one finally dead after many years and maybe me dropping it Decided to upgrade and do not regret. Took all of sixty seconds to install and another sixty to sync. Only warning I would have would be to make sure you narrow your settings so your battery does not drain. I live in a city setting so the front door is close to the sidewalk and I have a lot of foot traffic.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and especially the night one. Great quality. Definitely gotten better with newer versions. Had an original one for years but this is fantastic.
I would recommend this to a friend - Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
GOOD PRODUCT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD MERCHANDISE AND BATTERY A LONG TIME. VERY CLEAR IMAGE
No, I would not recommend this to a friend - Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
Great Product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the prerecord video option. Video shows great day & night. Battery lasted for about a month. Easy set up! Scale of 1-10 I give it a 9.5.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Ring 4 is working great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and gives me a great picture. I was replacing a Ring 2 that had stopped working. It is a great replacement doorbell.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast alerts, clear visual day and night, good sound, easy to mount. We purchased a separate no drill mount and it sticks and stays on very well. The app is awesome and easy to navigate.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Ring camera
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this security camera. We can see any movement even when we're in another state.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I purchased an extra battery that I keep fully charged for when I have to swap the batteries out.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent to see and hear who's at the door. I like been able to address individuals at the door without going to the door. Especially if I'm indisposed.
I would recommend this to a friend - Pros mentioned:Security, Video quality
Rated 5 out of 5 stars
I love the doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. I feel more secure and safe. 24/7 365. I can see all day while I'm at work and get notifications.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Motion detection
Rated 3 out of 5 stars
Great product in the beginning
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is nice. I remove the battery to charge every 2 to 3 months which isn't too bad. The only issue I would complain about is the motion detection. It seems over time the sensitivity isn't decreases. When I first purchased this product it was sending alerts and recording clips frequently of motion in front of the camera. Now it's dwindled. Some times it doesn't pick up the delivery person even if they are in front of the camera
I would recommend this to a friendBrand response from Ring
Posted .Hi JonathanL.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell 4 capture all the correct motion events. The Ring Video Doorbell 4 was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Video Doorbell 4, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
- Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
Front Door Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great !!!! Don't have to change the battery because it’s wired clear picture
I would recommend this to a friend







