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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1204 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Video Doorbell 4's video quality, ease of use, and battery life, with many praising the simple installation process. They also appreciate the added security and night vision capabilities. However, some customers have reported issues with the motion detection and a few have noted concerns about the field of view and the device's overall reliability. The size of the doorbell has also been a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,204 reviews
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works! Mainly this is used to keep track of the kids coming home from school. And to monitor any package theft attempts from the front door. Only issue is the amount of alerts for car driving down the street. But when i adjuated it. It became less effective, as it would not report people walking up to the door sometimes. And for the way that my family uses the camera, we tend to drain the battery quite often. Almost have to charge it monthly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feature Rich Porch Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bought and installed the Video Doorbell 4 to provide a view of who is at our front door when we are in the back of the house. This model has the feature to adjust the areas of the view you want motion detection to activate to reduce motion detection on the road or sidewalks. We still get some "false" alerts, but less after I used the simple real time drag and drop feature to adjust the detection zones. This unit is hardwired to my existing doorbell circuit to supply power to trickle charge the battery. There is a long list of existing doorbells that work with this doorbell. When this unit detects motion, it also retains about 4 seconds of what it saw before it determined there was motion and records the sound and image of the movement. You also have the ability to have two-way audio with the person at your door as long as you have internet connection. Yes, there is night vision using infrared illumination. Ring also provide several "Smart Responses" that are spoken to the person ringing the doorbell including seasonal versions like spooky Halloween announcements. I assume there will be additional versions for Christmas, etc. Installation is simple and guided via the device and the Ring app. One thing to know is you need to fully charge the battery before performing the setup. Charging the battery can take up to 10 hours using a common USP charger (not provided) via the included USB cable. Mounting information, hardware, and the angle bracket are included. The only drawback to Ring security products is you have to subscribe to their service if you want to be able to look back to previous events at about $40/year.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    Mush better ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older video ring doorbell that worked good but with the newest ring video doorbell I s much better the picture quality is better the response time is alittle lacking and the night camera is way better. When I ordered it came from Best Buy within the week not like other products that I waited forever for Best Buy do a wonderful job shipping and contacting customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Video DoorBell 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clearest view ring camera I’ve invested. Long distance viewing, and clear communication with visitors at the front door. I’ve owned various ring cameras but just say this one is the best by far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good addition to your home security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use, easy to install. The video is clear, and sound is great. Must have in these times

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    RING DOOR BELL CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new ring doorbell and camera. Sold to me by Kyle Anderson (my son from another mother). I trust Kyle to know me and what will be a good fit for my needs. He is patient and works great with someone 76 yrs old. The installers Mat and Christian were also smart, professional, and helpful. I like knowing when a delivery arrives!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with our purchase of the Ring doorbell. We didn't have a doorbell, so I went with the wireless option and purchased the wireless chime, as well. The video quality is great, and I like the ability to set zones, so it doesn't go off every time a car goes by. I have been able to use the microphone as well and the sound quality is as clear as can be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    No Surprises

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A less expensive way to monitor my property. I use it along with Ring monitor security. So far it has functioned as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring doorbell camera is awesome!!! The battery last a long time and works great and the camera is awesome also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera … showing clear picture … I love it.. easy to install , I like it because you don’t need to really on the battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring Video Doorbell 4

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use through the Ring App. Camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and operate on our phones. Even my son in Manhattan can see who’s at the door clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    quality video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality video. easy to use. get a chime for indoor to hear it better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 4 out of 5 stars

    Ring 2 upgraded to Ring 4.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Ring 2 and big improvements in battery life to captured videos. I recommend upgrading if you need to upgrade your older Ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring battery operated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. I installed it for a woman I was previously friends with. I liked it to an amazon echo show, it was fairly clear. The battery does need recharged occasionally. Might be beneficial to buy an extra battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Great video quality and easy installation!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third ring doorbell that I’ve owned in the past decade, the technology in this generation is clearly superior to the prior models. Two of the models were replaced because the batteries just gave out after four or five years. Being exposed to extreme heat and cold here in Minnesota is not really great for batteries. The quality of images on this new doorbell as well as its Wi-Fi stability are clearly head and shoulders above the old models.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . High quality video . Able to adjust motion sensitivity. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Our new Ring-Video Doorbell 4-Smart Wi-Fi Video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new ring doorbell 4. We replaced the rechargeable battery one we had. It always seemed to lose its charge quickly. The new one is great. We put the old one in the garage on the door entering our home, just as a deterrent. If it loses its charge it is not so important. Since we travel we need to make sure our front and back door are always working.

    I would recommend this to a friend
  • Pros mentioned:
    Security, Video quality

    Rated 5 out of 5 stars

    Very good and safe .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and safe, also the camera is fantastic. I recommend it for security.

    I would recommend this to a friend
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