Customers commend the Video Doorbell Elite's excellent video quality and ease of use, with many praising the crisp, clear picture and straightforward setup process. However, some customers found the installation process challenging, particularly in older homes or when needing to run wires. The difficulty of installation was a significant drawback for some users. Improved installation options are suggested by some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
Cons mentioned:
Installation
Rated 1 out of 5 stars
Too complicated
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would Require drilling in concentrate to install so returned it
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hello Smitty,
Thank you for taking a moment to leave your review of the Ring Elite. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you, Jamila with Ring.
Rated 1 out of 5 stars
Very disappointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return contractor don’t install new installation, they only install on old door bell
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hello ReturntoBBcontractordontd,
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Video Doorbell Elite right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance.
In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described.
If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring.
We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding your Ring device. We are eager to turn around your experience! Thank you, Jamila with Ring.
Rated 5 out of 5 stars
We Love Our Ring!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love, love Love Love Love our Ring Elite... we got this for the sole purpose to hardwire to the internet.. we simply but a google mesh puck under our stairs then ran the line up the wall to the door bell and walla instant power as well as never failing connection to the interwebs! FYI if you are doing this don't try using flat cat 6 cable like me cat 6 does not work with ring lol use cat 5 and you will be A OK
I would recommend this to a friend
Rated 5 out of 5 stars
LOVE IT-PERFECT- WONDERFUL
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I HAVE BOTH THE ELITE AND PRO BELL 2 WHAT A WONDERFUL SET OF SECURITY DEVICES AS WELL AS MY 175 lbs MASTIFF !