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Customer Ratings & Reviews

Ring - Video Doorbell Pro - Satin Nickel-Front_Standard

Ring - Video Doorbell Pro - Satin Nickel

Model: 8VR1P6-0EN0/88LP000CH000SKU: 5095900

Customer rating

Rating 4.4 out of 5 stars with 4538 reviews

90%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 7 reviews

Pros

Cons

  • Here's a few highlights: -physical hardware install is simple - but there's major issues in the software -RING Pro wouldn't connect well to my network even though it saw a strong WiFi signal -RING Pro wouldn't ring my physical doorbell --twice it rang the doorbell with a few second delay -APP won't connect to RING Pro -errors every time I tried to use live view -APP wouldn't let me "delete" the RING Pro so that I could try to reconnect it.DKFCP
    See all reviews that mention delay as a con

Customer ratings & reviews

Page 1, showing1-20 of 123 Reviews mentioning:
delay
  • Rating: 2 out of 5 stars

    too long of a delay

    Posted
    Gayleigh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    router is 10ft from front door and there is still a delay from motion sensing to being able to see who is there. By the time it notifys of motion and video opens up, the UPS/Fed-Ex/Mailman is gone!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Slight delay

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Often times there is a slight delay in receiving a motion alert. Great night vision and detection.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Delay Action but works well

    Posted
    CatKat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We really like our camera and it works great! The only downfall is that it has about a 2 second delay; other than that it functions perfectly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Slight Delay But Useful!

    Posted
    Valerie
    • My Best Buy® Elite Plus Member

    There is a delay so the real time effect is +\- 10 seconds. We changed the detection zones to just people and it still picks up cars, garbage trucks, and lightening. Very helpful for detecting deliveries. We hardwired it in under 30 minutes with full set up.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Ok

    Posted
    Ed04
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This ring doorbell is ok it's a little delayed on letting us know when someone is at door

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love that I can control my front door

    Posted
    Wina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Seems to have a slight delay between the time the bell is pushed

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    overall the system works will and easy to setup.

    Posted
    john
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    There is a delay in the transmission but it does rec

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Video Lag

    Posted
    Lackey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After installing the Ring Pro Doorbell, we tested the live video. It had about a 2 second lag time and the video quality was poor. After troubleshooting and testing our WiFi strength, we contacted support via live chat online. They said there was a lot of interference and sent a Ring Chime Pro. The after trying multiple locations in our house for the WiFi extender the lag was reduce and the video was better. We ended up switching to our guest WiFi and that greatly improved the lag and video quality. We will try to move the router closer at a later date and see if that makes a difference.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great doorbell

    Posted
    Hsomatic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I get alerts immediately it only loses a star because there is sometimes a delay when the motion sense alerts my cell and also the only option for intergrations is cloud to cloud which makes it unreliable for use as a light trigger for smartthings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product!

    Posted
    Pbajjm01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Cameras work great but the voice is a bit too delayed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Clear picture

    Posted
    Cigarz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Really like it, it does have a slight delay from time doorbell is rang and sometimes picture is black and white but otherwise a good doorbell/camera

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    Pir8sfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I feel that picture quality is ok but sometimes lags. I have 100mb internet and full signal strength at the doorbell still pixelated sometimes. Seems to be a delay occasionally when someone comes up on the porch even though I have perimeters setup. I did like the fact that I could reject a package that arrived for me from work. I do like the doorbell I just don't love it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good peace of mind - sometimes laggy

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good peace of mind being able to check who is at front door without having to open it. Playback after motion detection can be quite laggy for some reason but I can almost instantly bring up live view.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera and simple to set up.

    Posted
    Zeke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Replaced Vivint system. Has a slight lag when connecting to your phone, but excellent picture and adjustable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy installation

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Ring was easy to install and it works great. You have to have fast internet for it to work better, it lags a couple seconds before you get a notification.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    MrJones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    There is a bit of a lag between when the event starts and you get notified and get connected to the live feed, so sometimes you miss the action live (such as when a delivery is dropped off). However, it does record the entire event, which is fine with me, because I can go back and see what actually was happening.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Security

    Posted
    nita4601
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After a little tweaking this device is great. There's is a lag in notifications, not sure if this because of internet service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very useful

    Posted
    MyRing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The only thing that is not consistent is the time the app let's me know someone is at my door. It is usually delayed by 30 seconds, so by the time motion or doorbell is detected, the delivery man/visitor is already gone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Novel way to answer door bell from your phone

    Posted
    nephrontx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I give this 4 stars only because of the delay from the time the door bell is rung to the ability to see and answer the person on the phone. Works great when no one is at home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just okay

    Posted
    Hector
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The ring doorbell is good however I find myself getting the alert after the person has rang the doorbell and been at the door for about one minute. Also, having to pay for the video recording is a must as the one minute delay makes it useless if it does not record.

    I would recommend this to a friend