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Customer Ratings & Reviews

Ring - Video Doorbell Pro - Satin Nickel-Front_Standard

Ring - Video Doorbell Pro - Satin Nickel

Model: 8VR1P6-0EN0/88LP000CH000SKU: 5095900

Customer rating

Rating 4.3 out of 5 stars with 4340 reviews

90%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 7 reviews

Pros

Cons

  • get lots of false alarms at night.horndog69
    See all reviews that mention false alarms as a con

Customer ratings & reviews

Page 1, showing1-20 of 39 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Video quality is average

    Posted
    Bman0763
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Lots of false alerts. I have tried multiple times to reset zones. False alerts when raining.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Would be 5 stars but car lights at night causes false alarms

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too sensitive and views wrong side of door

    Posted
    lauren
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Too sensitive; many false alarms; does not view driveway side of my door, but gets good coverage of neighbor'd driveway.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does not work as advertised on tv. Lots of false alarms.

    No, I would not recommend this to a friend

    • Brand response

      Ring

      Hi Fred,

      I am so sorry to hear this. Do you, however, happen to know what your motion sensitivity level is set to? It is imperative to me that we get your Ring Video Doorbell up and running perfectly for you and I would like to step in and ensure that this happens for you. Would you please email me at Kaitlyn.rosenthal@ring.com?

      I would appreciate your time as well as the chance to improve your Ring experience.

      Kaitlyn R., Customer Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Dude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Works well, setup straight forward. Rare false alarms

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Motion sensing and responsiveness need improvement

    Posted
    Platinum2015
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Motion sensing picks up considerable noise and false positives, despite my careful motion zone setting. Real time responsiveness is also hit or miss for bell rings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as advertised

    Posted
    Russell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had a few false motion detections' of course at night. Other than that it works really well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good

    Posted
    c2dream
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It goes off with lights at night - a false positive. I like that it starts recording right away and advises with motion only for the package delivery people who just dump off and don't knock.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but gives some false readings.

    Posted
    Rocky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We get a notice on occasion but nothing appears on the viewer. The viewer can be slow to open when we get a notice. Overall we still like the Ring.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Meets Expectations

    Posted
    Reviewer42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The quality of the video is good enough to identify someone that comes to the door. Unfortunately, they need to get pretty close to really make out any defining facial features. Being able to set zones was key to preventing too many false alarms but I've found that the light from headlights shining on your yard will Trigger an alert if the yard is in the set zone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great. worth the upgrade

    Posted
    Jimbojim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have regular RING doorbells (the low end 720p models). The one on my front door was getting too many false positive with cards and trucks going by. I ended up testing this model with it's configurable area where it detects motion. It solved the issue and my false positives went away. Another bonus of this model over the cheaper ones is that once motion is detected it records a few seconds before the motion is detected in the footage that is savd so it's a complete picture of what triggered the motion. it's useful when looking for the cause of a motion. It's worth the upgrade, althought it's almost double the cost.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    So-so Ring

    Posted
    Marty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The notifications are intermittent. Too many false alerts about activity at the front door due to passing vehicles. Unadvertised monthly payments required to maintain video recording.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good security

    Posted
    Bugbasher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was fairly simple to install and get running. It took a few days and a few false alarms but I was able to set the motion zone to avoid that from happening. I'm glad I got this equipment.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent!

    Posted
    RNations
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great! I am getting some false alarms from cars in the street. Some software updates needed, but works great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    over all pretty good

    Posted
    horndog69
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    works good during the day. get lots of false alarms at night. hope will improve with future updates.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Camera with a few difficulties

    Posted
    Razvan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Doorbell is fairly straightforward to install, takes about 30 minutes. Doorbell doesn't come with great mounting options for doorbells with siding that's shorter than the doorbell itself. That proved to be the biggest installation issue. Camera works ok, having some timeout issues and several false alerts despite having it on the least sensitive option.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Plenty of alternatives

    Posted
    SEAJWS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall the benefits of having a camera doorbell is great but I'm not sure I would recommend the pro or even the basic Ring doorbell as there are still bugs 2 years into my purchase. Setting zones/quadrants seemed like a great feature between the basic and pro but it doesn't seem to make a difference. Despite setting the motion detecting quadrant away from the road, it still picks up passing trucks and sets off a lot of false alarms. At this point there are so many IP-based cameras and doorbells, there may be some better ones out there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works as advertised

    Posted
    sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Fit and finish is very good. Everything you need to install comes in the box and they have extensive video demonstrations to walk you through it. Easy to install. It's nice that it has adjustable motion zones so you don't get as many false alarms as with the basic ring.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great doorbell

    Posted
    RickA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got the pro model because of the slim design. This device works for us I'm not sure why there are some bad reviews I think it's because It requires a good quick Internet access. I like the option within the software where you can set up motion sensing in certain areas that you choose to do avoid false alarms as much as possible. I love this technology where even if I'm not home I can still talk to whom ever is at my door.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    needs improvement

    Posted
    Dannnnnnnnn
    • My Best Buy® Elite MemberElite Member

    The concept is nice and the size of the device fits my needs perfectly. The execution needs improvement. The motion alerts catches too many false motions. The video recording starts way too late. iOS app doesnt work sometimes.

    No, I would not recommend this to a friend