Customer Ratings & Reviews

Ok. Love the Ring Video doorbell. Lots of work to get it up and running, you need the doorbell to have the correct voltage and good internet service in order for it to work properly. Customer Service is good when you get a representative who cares about making sure their product is representative. Video is great !!!!!

huge field of vision, great image at day or night, easy to set up

This was super easy to install. The video quality is excellent, both during the day and at night. This is a very good product for adding that extra piece of mind for the security of my family. I will be investing in other Ring products.

The install was straight forward and took 15 minutes. The supplied wedge and corner bracket works well based on the doorbell location. Taking out one star as this is pretty much useless without the paid monthly subscription and there is no option for local storage. I have Unifi access points and have one close to this with RSSI of 50. Never had a missed video. Also the live view app has some lag and this is with a gigabit internet line with almost 750Mbps upload. Custom motion zone is very good and have not had any false alerts. Also, have ring floodlight cam which is great. Waiting for the wired POE Ring cameras to expand the coverage using existing POE points.

Took a while to install and had to place a wireless "extender" closer to the door but it works wonderfully. Sensitivity needs to be adjusted for street noise but video and audio work great from within the house as well as remotely.

It’s a cool concept. But after using it for the last month, it’s just mediocre. It’s fun being able to see and be notified of movement and all of that. However, it sometimes won’t connect because of your WiFi signal. If WiFi or power goes out, so does the camera. Also it is pretty sensitive to movement. When I’m at work I’m getting constant notifications of movement and all it is, is either a semi, or my flag blowing or a fly on the cam, or the leaves blowing on my outdoor plant. Gets real annoying. For the price... I don’t know. I guess I don’t have anything to compare it to.

This doorbell is absolutely amazing. There are so many features that I wasn't aware of prior to getting it installed. I was sold on this item after house hunting and seeing it installed on model homes. You can even add other people who you'd like to get notifications (i.e. - wife, mother, children, etc.). It can begin recording even if someone doesn't ring the doorbell; it just depends on your settings. I had to buy another transformer which is easy to install as my original doorbell worked off 9 volts. The Ring Pro requires more volts to work without interruption. The night vision is awesome and this is the best device for beginners in surveillance of your property. Don't count on it for your exclusive/sole camera for your property. Great addition to a security system or other cameras/alarm system.

Was able to install easily and set up the app with little effort. Got to see a stranger passing by my home and stopped to stare at my home. It was creepy and made me wonder what was happening. But this is the reason why I got this product for! I get to know about suspicious ppl around my locality and especially who are intruding into my privacy.

Great easy to install convenient very useful and easy to use

Easy to install. Great video quality. Great safety product.

This is a great camera! Picture quality is great, sound quality is good. You can digital zoom also. Installation was straight forward and super easy! A great side benefit I never thought of is my kids use it all the time to talk to me when I'm at work! Immediate contact! Also love the fact that it has motion alerts and that you can adjust the sensing field. 3 reasons I didn't give it 5 stars. I feel that the fastening, and security, of this is weak. I would like to see a more secure mounting to help prevent theft if it. The speaker could be a little louder. Lastly, I wish it included angled mount plates. I did find some on amazon that are great but still think Ring should make and include in the kit.

This is a great product for viewing and seeing who is at the door. My only complaint would be that in order to save videos you have to subscribe to their service. They need to allow the unit to talk to an external drive or allow users to upload to an SD card. It alerts you on motion, rings and allows you to communicate with the person.

I bought the Ring Video Doorbell Pro after speaking with a blue shirt about the product. I use other video surveillance systems and I wasn't expecting much from this product. However, the installation was super easy and the product does a great job monitoring the front of my home. The picture is crystal clear and the motion detection seems to work well. The only issue I have with the device is it's somewhat limited wireless range. I have a wireless AP relatively close to this device. Every now and again, the device loses connection with my wireless AP, despite being closer to it than many other devices which never have any connection issues. Overall, it's a great product that fit my needs.

The quality of the camera and motion sensor works great.

I live in a home built in the 90s that that has some older equipment. One of those being my transformer. Once I got the device installed(which was very easy with the video), it worked great for 2 weeks then blew my little 10v transformer(needs a 16v) for the doorbell. I'm no electrician so figuring this one out was tricky. Had to find the transformer(typically behind the chime box), strip wires, create a perfect circuit and trace wires. All in all it was a good experience for me just didn't prepare for the extra work to come. Since I've replaced the transformer the device works great I feel comfortable leaving my house knowing I can see who's near with a click of my finger.

this is easy to install an easy to set up an very clear

I did a lot of research before making this purchase decision. What led me to Ring was; high customer satisfaction, detailed installation instructions (both written and video) and favorable cloud storage fee. Once installed, my husband and I are now able to see (and interact (converse) if we so choose) with whomever visits our front door regardless if they ring the doorbell or not. Video is nicely detailed (daytime or nighttime) and stored on the Ring Cloud. You can review, save or delete as you so choose. Ring Cloud usage is no-cost for the 1st month, then you pay a reasonable fee monthly or by the year. You choose the plan that best fits your finances. If you are in the market for a smart doorbell, I highly recommend Ring Pro. You won't be disappointed.

This doorbell is easy to setup and takes great video.

We have had our Ring for about 2 months now and it has been great. The picture quality was good and it was fairly easy to assemble (drilling into brick isn't easy). I love that you can set motion zones. The only negative about this product is the app itself lags and freezes a bit. When you get a notification that there is motion in front of your door, it takes about a minute before the app will load the video. Seems like forever when you are trying to see what is going on in front of your door! It does keep a history for all videos which is nice and the annual fee is very reasonable.

The pro is hardwired into the existing wires for the doorbell. No batteries to change or worry about getting low. It does come with a little battery pack that gets wired into the chime of the old doorbell and acts like a battery backup in case of neighborhood power failure. I can go on the ring app and watch all I want without worry of the battery. The app is easy to navigate. Motion areas are adjustable for multiple areas if you have a curved sidewalk. You dont get a chance to talk to delivery people because they drop packages and "ding dong ditch". Otherwise neighbor's stand around and try to peak in the door, so you can use the talk feature.