Customer Ratings & Reviews

Great item. The video is very clear during the day. For the most part nighttime is fine but a little light would make it better. I like the easy setup and notifications.

Purchased camera on sale easy to install had a few problems with connecting to Wi-Fi but called Ring and they assisted me. Picture quality is nice.

Works great once its set up but if it loses connection, it is a pain. This is our second one in 3 years. Battery didnt last a full 2 years and cannot be replaced. Definitely feels better having when away from home. Visually it looks great. Picture quality is pretty good.

I've never experienced the older versions so not sure how well they worked or didn't. Figured I'd just go for the newest and hopefully it would perform the best. My doorbell is perpendicular to the door but the wide view of the camera is A-OK and I can see people approaching the door. It does work, but when Ring pushes out firmware updates it's a hit/miss occurrence of things working properly. This goes with all of their Ring products as I also have 2 wired spotlight cams. So for what it is, it does work, but hopefully Ring can hash out their software.

I recently had a box stolen from my front door, so I went on a mission to research and find a good camera to be able to get a picture of the suspect's face next time. So I came across Ring, and after watching the videos and reading reviews, I bought one. Installation was very easy and the video made it even easier. It works fairly well, but can use updates to their software / firmware. I hear they update it frequently so that's good.

Easy to install, under 30 minutes. Recordings are clear and love the notification. I’m so please with this product I’m planning to get the spotlight cameras from ring.

Wonderful addition to our security system. It is easy to use and works exactly as advertised. Allows you to monitor activity, communicate with people, and store video.

This is the best deal out there if you pay for the video recording. Video quality is great. There is a delay between the time the sensor activates and when the video starts recording. Hopefully they will make improvements with time. I got the Pro because is has the custom motion setting which seems to help reduce false motion alerts caused by car headlights.

We just installed a new front door. It didn't come with a peep hole and the glass window is high and frosted. We couldn't tell who was on the other side. So we looked for options. The Ring doorbell brings us that little extra sense of security that we never knew we were missing. Our neighborhood is nice and crime is low, but knowing who is there before opening the door makes a world of difference. It is also great to have the comfort of knowing if someone comes to the door when we are not home. The motion sensing camera that records is great - worth the few bucks. The only reason I didn't give it 5 stars is the size. While this is the thinner model, it is still wider than the space allotted for a standard doorbell. We have a brick home, so it was not an easy installation like it would be on wood or a wider frame. We had to use a handyman to install it correctly because it involved power tools to make it look like it actually fit (if we would have done it ourselves, it would draw attention to itself at an odd angle and would not have a good angle for the camera - defeating the purpose). So sadly, the additional cost for installation made the price for the doorbell almost double. Make sure you measure your actual mounting area before you buy. Even the thinnest model was a chore for our door frame.

The Ring Pro doorbell is awesome. Easy to install and use. See what's going on and talk to "solicitors" from anywhere (especially the ones that can't read the "No Solicitors" sign posted directly above the doorbell! The motion sensor is fully adjustable but my wife won't let it filter out some notifications because she enjoys seeing the bunny rabits scurring about on the porch.

The ring doorbell pro is a great tool to have to know if someone is just walking around on your property or to know who is at your door. It helps feeling a bit safer.

This is a great device and i would buy again. Great workmanship. The video quality is great and the motion sensor is on point. I like that you can set the zones for motion monitoring. I love the fact that I can go back and review the videos and also hear the sounds. I can talk to and see whenever and wherever i can at anytime from my phone. I have had no problems so far and i would absolutely recommend this to all.

I found it easy to setup. Worked well right from the start. I have it hardwired for power and had no issues with power.

The picture is very clear. The volume could be a little clearer. But a great product especially during the holiday season delivery of packages.

My wife and I first upgraded our cell phones to Galaxy S10s so that we would both have more modern phones and would be able to utilize more apps than our old S4s would hold. A week later we bought a Ring Pro doorbell. I installed it per the instructions and downloaded the app to my phone. Live View on WiFi produced beautiful, clear hi-def 1080 views. The recordings of the events were also beautiful and clear. When I tried it on my Sprint data, we would sometimes not be able to see the person in front of the doorbell in Live View, or the picture would pixelate and slowly turn into a blob that was unrecognizable. In all cases the person at the door would hear their own voice echoing back out at them, and had a very hard time hearing us talking to them. It made conversation between us and the guest at the door impossible. In effect, the doorbell would not do what you see on all of the TV commercials where you could talk to the person at the door and also see them. I uninstalled the Ring Pro as well as the app, then reinstalled everything. At this point I had about 4 hours into trying to make this work. I went back to Best Buy where we bought the Ring Pro and they suggested that the issue was with my Sprint data plan - basically it was too slow and would not show 1080 in real time. It was basically for downloading 480 content online such as Netflix. We went to Sprint. Sprint ran speed tests and said it should work, but it we upgraded our unlimited plan to higher speed on our two phones (for $10/month/phone) this should alleviate the problem. We bit the bullet and upgraded at the additional monthly cost. It didn't fix the problem. I called the Ring help number (the first of four calls to them). The Ring technical support people were very nice and tried very hard to fix my problem. They even sent me a replacement doorbell, which involved again shutting off power, removing the first doorbell, installing the second doorbell, and retesting. I now had another 4 hours into getting the doorbell to work as advertised. During my third call to Ring tech support it was suggested that I get a WiFi extender for in-between the router and the doorbell, which are only 12 feet apart. Back at Best Buy they recommended the Ring Chimes Pro rather than just a WiFi Extender, for compatibility. They KNEW this would fix the issues. Came home, set up the Chimes Pro which went very quickly, and still had the same issues. I was now up to 16 hours spent on this. My 4th call to RIng tech support got the freezing problem to stop on data, but the echoing still occurred. I am now waiting to hear back from Ring as they sent the issue "up" to a special group who would troubleshoot my issue utilizing three or four video I had to send them so they could hear the echo. Again, everything worked fine (except the echoing) on WiFi, but when you are away from home and someone is at your door, when will you be on WiFi. You won't, you'll be on your cell phone data to use the Ring Pro. My wife and I have since rebooted the router, uninstalled the app, rebooted our phones, reinstalled the app, rebooted our phones, and still have the same issues. Sometimes I don't even see the person through the doorbell while I am talking to them and they are hearing their own voice echoing back at them through the doorbell. Sometimes part of the view will freeze and then unfreeze. After 17 hours of troubleshooting and four hours on the phone with Ring tech support, I am waiting to hear back. Throughout all of this, the recorded videos from each event show up perfectly, it's just the live view that is not working correctly. I am trying to decide whether to keep the Ring Pro and just ask the guest or burglar to wait about 2 minutes so I can view the recorded video to see who was at my door. So as my Summary says, I'm not sure what to say about the Ring Pro. If the problems get resolved I would probably give this 5 stars. The motion detection works VERY well and notifies us all day long as we have construction going on in our area and there is a lot of traffic going by. The videos of these events are very good. I just have to wait about 1 to 2 minutes to view the events. If I keep it I am just going to use it for what went on in the past and not worry about what is going on real-time. It's just a very expensive doorbell for just that purpose, especially since I also bought the Chimes Pro to go with it.

Easy to install and set up. Directions are fantastic. Works like a charm. Only issue is that there is a lag time between doorbell ring and video I put. Not enough to be bothersome but definitely not the lightning quick Ring/viewing I was expecting.

I have 4 Ring products. I have the slim doorbell wired in in place of my regular doorbell. I have this wireless doorbell on my "friends and family" entrance by my driveway and two wireless cameras for the backyard/door and for the driveway. The problem for this doorbell (because of the way my door is set back, not flush with the front of the house). It took a while playing with the setting to get it where we don't have a lot of false alarms, while still detecting motion before it gets to the door. Cars / people walking dogs will set it off if set out too far, but I won't get notified that my son is at the door until after he is already in the house, if not set out that far. The other issue I have with the Ring system is that if you don't answer when the motion is detected and you want to see what set it off, if you don't have the cloud storage for the additional fee (there are several options, I chose $100 / yr for unlimited cameras), you can't see what set it off. The part of the app where you can talk to someone at the door works well for my husband's IPhone and from my desktop PC. It does not work well with my older Galaxy in a lifeproof case (can barely be heard). I do like the simplicity of the system. The set up was easy. The app is fairly easy to use. I would recommend this, just be aware of its limitations.

Very easy to install using the directions provided. Easy connection to the app and settings for the primary user - although it is not intuitive that any other users that will update settings should go through the same set up as primary user. Camera is very clear, picks up the area designated very well.

Absolutely couldn’t be more pleased with the quality of the ring pro! The clarity during daylight is amazing, at night it truly impressed us how good the view is.

Would highly recommend this Ring Doorbell. Great picture quality and fast notification in motion area and when someone rings your door bell. Well worth the money.